FSDreamTeam forum
General Category => General Discussion => Topic started by: Michael Moe on April 16, 2021, 05:58:29 pm
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Hi,
after latest w10 update i get stock on Vancouver 44% update.
any adwise ?
never happened before
Michael Moe
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Yes, I'm also getting time out errors from both the live updater and from http://update.virtualisoftware.com/
[- in my case for LSGG and LSZH ]
I presume there are some issues wit hte update servers?
- and yes, I had disabled the Windiws Firewall and defender .. ;)
Michael.
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Yes, there are some routing problems with the update server.
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Thanks for clarifying, I have just tried again and all updates went ahead smoothly.
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The server to download products or update is still down as of 2350Z. Any update?
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The server to download products or update is still down as of 2350Z. Any update?
No, the server went up as soon it was reported yesterday, and for some reason it down again now.
EDIT
The server is now up again.
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Hello,
Just running Live Updater but it is stuck at "DOWNLOADING file F:\Addon Manager\Simobjects\Misc\FSDT_KLAX\model.KLAX_ctr\KLAX_ctr.mdl"
Nothing happens after that. Still server issues?
Thank you and regards.
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https://www.windowslatest.com/2021/04/16/windows-10-kb5001330-fps-drop-installation-failure-bsod/
Uninstalling this update solved many issues with P3Dv5 stutters as well as allowed the Live update to work.
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https://www.windowslatest.com/2021/04/16/windows-10-kb5001330-fps-drop-installation-failure-bsod/
Uninstalling this update solved many issues with P3Dv5 stutters as well as allowed the Live update to work.
Thank you for this tip. Uninstalled windows-10-kb5001330, however still stuck at "DOWNLOADING file F:\Addon Manager\Simobjects\Misc\FSDT_KLAX\model.KLAX_ctr\KLAX_ctr.mdl" while trying again.
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I'm also getting two errors with Live Update today. The first happens when downloading KLAS_TRIM_D\model.cfg and the message is "The request was aborted: Could not create SSL?TLS secure channel". If I click OK it then continues but gets stuck again downloading KLAS_TRIM_D.mdl and I have to abort the update at step 314 of 510.
I have tried disabling Windows Defender and Firewall and already have Addon manager folder excluded from Virus scanning.
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I'm sorry, but I cannot reproduce the problem, I've just made a test by removing all objects for KLAS and KLAX, and running the Live Update restored them all with no errors.
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I've just bought and installed KLAX - I already had KLAS. I'm not sure if that is causing the issue. Both airports are registered in Addon Manager and appear to be working but Live Update won't complete for some reason.
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Live update works again today (not yesterday).
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I tried again and got a remote server not found and then a few seconds later Updater crashed to desktop with no message.
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I tried again with virus, firewall and router firewall disabled and Live Update fails every time, it hangs or crashes to desktop at KLAS_TRIM_D.mdl.
What's the best way to remove KLAS as it seems to be that airport that is causing the issue and I would want to see if I can update to finish without that airport installed. If I uninstall via add/remove programmes will that stop live update from trying to access KLAS files from your server or do I need to disable it from the Addon Manager in P3D?
If you have time and other people are having similar issues I'd be happy to do a remote session if that would help.
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As explained so many times, you should NOT "disable" the antivirus, because it might continue to interfere, unless you stop their low-level service or uninstall them entirely. I witnessed this many times so no, even if "looks" disabled, it really isn't.
That's why we never suggested to disable the antivirus but, instead, configure it to add the whole Addon Manager folder to the antivirus Exclusions. In this case, the faulty antivirus was installed in the user router, which blocked the Live Update from updating itself, and replaced it with a corrupted .EXE:
http://www.fsdreamteam.com/forum/index.php/topic,25108.0.html
Another user here who couldn't complete the Live Update and, of course, it was the antivirus:
http://www.fsdreamteam.com/forum/index.php/topic,25141.msg165751.html#msg165751
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When it first failed I had the whole Addon Manager folder as an exclusion. I have been running Live Update for years without issues until recently.
I tried disabling antivirus to see if that made any difference, it didn't. I also tried disabling the Firewall as an experiment to see if Live Update would complete.
I've just tried removing the exclusion and adding it back and Live update fails with a message "The remote server returned an error. (404). Not Found. "
Please stop blaming the users who are following your instructions as if they don't listen, it gets very tiresome. Can you do a remote session and try and work out why it's failing please?
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I've just tried removing the exclusion and adding it back and Live update fails with a message "The remote server returned an error. (404). Not Found. "
Sorry, but I cannot reproduce the problem.
Please stop blaming the users who are following your instructions as if they don't listen, it gets very tiresome. Can you do a remote session and try and work out why it's failing please?
I'm not "blaming" anybody.
If you read most of the threads, which so many users reporting it WAS fixed after they configured the antivirus, it's clear for THOSE users a reminder to to that WAS useful so, please, stop blaming me for repeating something that has been proven useful for many.
In YOUR case, you first said you had the updater stuck on some files at KLAS but NOW, you are saying:
"I've just tried removing the exclusion and adding it back and Live update fails with a message "The remote server returned an error. (404). Not Found."
If this is really exactly what happened, it's clear in your case acting on the antivirus DID make a difference, how else you would explain a CHANGE in the result by JUST acting the antivirus ?
A 404 error means a file could not be found, which of course it's not possible, since the files are all there (if it were really "missing" they would be missing for everybody, not just you) but, without a more precise report, it's difficult to understand WHICH file wasn't found, because you don't say exactly when that message appeared, for example at the start of the program, or while it was downloading something, and if yes *what* it was downloading.
Could you please check the Digital Signature of this file ?
Addon Manager\Couatl_updater2.exe
The most important things I need to know are:
- If the digital signature is valid
- The exact date/time of the signature ( if it's valid )
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The first few times I tried I was getting a 'could not create ssl/tls secure channel' error when it got to KLAS, which I could click through and then it would hang. The next day I was getting the 404 error (at the same point in the update process) and then clicking through would cause the updater to CTD, again at the same KLAS file. I don't know if removing and re-adding the folder exclusion would cause the different error. Anyway, I tried again just now (after not trying yesterday) and having not changed anything on my system, updater now completes successfully so I guess the files are now fixed. Thank you for your help.
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Anyway, I tried again just now (after not trying yesterday) and having not changed anything on my system, updater now completes successfully so I guess the files are now fixed.
We haven't fixed any files.
In the past days, we updated the updater itself a couple of times so it won't be stuck if a file was missing on your local cloudflare node ( with 260 nodes around the world, it takes some days before all of them are completely replicated ) and it's now using a backup server in this case.
That's why I asked you the date/time of your updater, to be sure your antivirus didn't blocked from getting the latest version, which shouldn't froze anymore, even if a file is not found. Again, not because it's really missing from our server, but because it could be missing from your local cloudflare node. But since it's now solved for you as well, it seems you finally got the latest version of the installer so, maybe, the last time you disabled/enabled the antivirus must have changed something.