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Products Support => GSX Support FSX/P3D => Topic started by: alleusai on February 28, 2021, 11:19:03 am

Title: GSX boarding issue at some airports (resolved for me)
Post by: alleusai on February 28, 2021, 11:19:03 am

Hi,
sometimes I'm having this issue on GSX and P3D v4.5. When I call for boarding a small bus arrives with two pilots. Then this crew never reaches the aircraft so the boarding never ends. May this depends from the airport? Here we are at FMMI but I've seen this at some airports.

Thanks in advance,
Alessandro

Title: Re: GSX boarding issue at some airports
Post by: virtuali on March 01, 2021, 12:44:44 pm

Quote from: alleusai on February 28, 2021, 11:19:03 am

Then this crew never reaches the aircraft so the boarding never ends.

Please clarify if you haven't see any crew, or you have seen it, but they don't "reach" the aircraft, which is not entirely clear to me what it means.

Title: Re: GSX boarding issue at some airports
Post by: alleusai on March 01, 2021, 01:27:26 pm

Hi,
the crew (two pilots) are walking but they don't move from where they are (see the screenshot also), so they don't get on board and the passenger boarding process doesn't start either.
Please note that baggage loading and refueling process is completed correctly.
I hope I was able to clarify the issue.

Thanks in advance,
Alessandro

Title: Re: GSX boarding issue at some airports
Post by: alleusai on March 04, 2021, 08:46:40 am

Hi Umberto,
any news about this issue?

Thanks,
Alessandro

Title: Re: GSX boarding issue at some airports
Post by: virtuali on March 04, 2021, 08:49:34 am

Your report is not enough to understand what the problem might be on your system. Please indicate precisely:

- the airplane used

- the airport used, the precise gate, indicating if it has a jetway or is in the open.

- the exact reproduction steps, possibly using a default airplane on a default or an FSDT airport.

Title: Re: GSX boarding issue at some airports
Post by: alleusai on March 04, 2021, 10:18:52 am

Hi,
I think i solved the problem. I did another test using FMMI airport (default) and I saw that when pilots get off the van they are initially positioned much higher than the ground and then descend vertically but do not reach the plane. So I disabled Orbx Vector's AEC for FMMI and tried again.
Everything is now in place and the pilots get on the plane correctly and the "Pilots boarded" warning appears.
Thanks for the support anyway.

Have a nice day,
Alessandro