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Products Support => GSX Support FSX/P3D => Topic started by: Pioneer on February 04, 2021, 09:04:21 am

Title: GSX Jetway Partially Shown On Gate Arrival
Post by: Pioneer on February 04, 2021, 09:04:21 am
More times than not when I arrive at my selected gate at any airport where I have a GSX jetway it is only partially shown. I have no clue what's causing this but get it in both P3DV4 & 5. I would REALLY appreciate help with resolving this.

Thanks.....
Title: Re: GSX Jetway Partially Shown On Gate Arrival
Post by: Captain Kevin on February 04, 2021, 09:48:25 am
Screenshot of this would help.
Title: Re: GSX Jetway Partially Shown On Gate Arrival
Post by: Pioneer on February 04, 2021, 07:57:17 pm
Here's a shot of what I'm referring too. All you see is the aircon unit.
Title: Re: GSX Jetway Partially Shown On Gate Arrival
Post by: w6kd on February 07, 2021, 10:40:20 pm
I saw the same thing yesterday, first flight after manually performing an FSDT Live Update.  

Restarting couatl got the jetway to respawn correctly, but when flying the FSL 'bus that disrupts the sequencing and prevents the automatic handling on arrival from working.

Bob Scott
Title: Re: GSX Jetway Partially Shown On Gate Arrival
Post by: virtuali on February 08, 2021, 11:24:53 am
I saw the same thing yesterday, first flight after manually performing an FSDT Live Update.  

We haven't updated anything related to GSX in a while so no, the update couldn't possibly caused this.

Quote
Restarting couatl got the jetway to respawn correctly, but when flying the FSL 'bus that disrupts the sequencing and prevents the automatic handling on arrival from working.

This shouldn't happen, we'll ask FS Labs about this, since there are ways to detect a restart ( SODE use them ).
Title: Re: GSX Jetway Partially Shown On Gate Arrival
Post by: Pioneer on February 08, 2021, 06:58:54 pm
So why are these partially shown jetways happening? Is there something we can do at our end to prevent this?
Title: Re: GSX Jetway Partially Shown On Gate Arrival
Post by: virtuali on February 09, 2021, 11:32:24 am
So why are these partially shown jetways happening? Is there something we can do at our end to prevent this?

It shouldn't normally happen and, if I had any idea when or why it happens and if I could reproduce it, it would have been already fixed by now. Have you noticed to be happening more or less if using different airplanes ?