FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: amrick615 on March 16, 2020, 08:35:06 pm

Title: Jetways crossing when docked
Post by: amrick615 on March 16, 2020, 08:35:06 pm

Hello!

I am having this problem when I choose "request Deboarding" in Aerosoft's Heathrow Professional. I have SODE installed for this airport and I have "assistance services auto mode" checked.

What can I do to fix this?

Thank you!

Title: Re: Jetways crossing when docked
Post by: Captain Kevin on March 17, 2020, 01:35:47 am

Don't use auto-dock?

Title: Re: Jetways crossing when docked
Post by: amrick615 on March 17, 2020, 09:23:01 pm

I'm essentially asking what can I do to fix this auto-docking error. Do you know any file I can alter or any setting I can change to change the auto-docking procedure?

Thank you

Title: Re: Jetways crossing when docked
Post by: Captain Kevin on March 17, 2020, 10:28:22 pm

I wasn't aware of GSX actually having auto-docking, but I know SODE does. If it's SODE's doing, I don't know how to fix that or if there's even a way to fix it.

Title: Re: Jetways crossing when docked
Post by: virtuali on March 18, 2020, 02:29:04 pm

If you have more than one jetway, and one of them can work at more than one exit, it's not possible for GSX to know if they will eventually cross, so you should't use the automatic servicing option there, and control jetways by yourself.

We usually prevent this to be happening in our sceneries, by carefully placing jetways in a way that, on the proper stop position, each jetway will only work on a single door, so the problem cannot happen there, but that might not always be the case on 3rd party sceneries.

Title: Re: Jetways crossing when docked
Post by: amrick615 on March 19, 2020, 05:33:23 am

Understood thanks guys!

Maybe I should go contact aerosoft and see if they can implement a fix to this, in that case

Title: Re: Jetways crossing when docked
Post by: Captain Kevin on March 19, 2020, 08:57:06 am

The jetway naming convention for that one is just confusing altogether. I've managed to get them crossed even without using auto-dock because I didn't know which ones were supposed to be which.