FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: leha76 on December 19, 2019, 02:59:24 am

Title: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195 **SOLVED**
Post by: leha76 on December 19, 2019, 02:59:24 am
Safegate does not want to work with the new EMBRAER V3 E-Jets E170, E190, E175, E195 FeelThere
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: JasonPC on December 19, 2019, 04:22:45 am
Not to hi-jack this thread but also related to this plane- I cannot for the life of me get the correct tug type to spawn. I've tried all of the tweaks related to the parking radius. The gross weight of the aircraft should spawn the small tug, but it spawns the large tug, which ends up colliding with the nose because the plane is so low (needs a pushback bar).
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: virtuali on December 19, 2019, 11:35:09 am
Could you please tell me the airplane weight when you called the pushback ?
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: JasonPC on December 19, 2019, 11:57:57 pm
Somewhere around 92,000 lbs. I think I emptied out some fuel and passengers and tried it around 78,000 but same thing.
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: virtuali on December 20, 2019, 01:36:41 pm
Somewhere around 92,000 lbs. I think I emptied out some fuel and passengers and tried it around 78,000 but same thing.

In that case, it's simply not possible you would see anything other than the smallest pushback truck, since all the others have constraints of at least 100.000 lbs of minimum weight to appear and some of them even higher.
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: JasonPC on December 20, 2019, 02:14:52 pm
This is what I'm seeing.

(https://fnalbg.by.files.1drv.com/y4p1c-wpthJDHoa05kzuLkIPYOlHCIQOTDJzaQuLPsI3q7xjEHYZWpA16rZdYFfl21ZOHkA3jA1jU6HxRX0WV-vNs1EzdUhnOEeC8RyUJrQ-6z00iK7EZ8lLkRqkFxn4k7wvefl31reaB4l9k7Xuzc8pHiqxeVGyioIR1Nh8gS2pFq_nA9UJALRsZRyh21vleSy3GMSpaQp5o_uYhVqZcZiyojo5aAsI4SC7yy-VAM63Z8/payload.png?psid=1)

(https://fnalbg.by.files.1drv.com/y4pz0NOC003t5mI2Vqp83-wlfxH8QCIvxlZekPjzhvToxMfwz781tUAVDr6_gBE1_4y2xn6ihNiPyQ2aBh2NMM0iNwYv7k3uq5vh1EgrLS69YLJiAddF5LoY2mrEsddLt4A124kMCbTste-4CurGuGEhkbkG6b5ezKPm3xMsX5hN_werurSw85rKeSGuL_uS2cfWbjJ1OmcOplzeZNfJaYH4UsGY8W3HdcNNyxfFdOasc0/tug.png?psid=1)
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: virtuali on December 23, 2019, 11:05:51 am
I can only repeat and confirm it cannot happen so, the only possible explanation is, the airplane weight wasn't the one you said it was.

Could be this specific airplane is using a custom flight model, so it doesn't use the standard airplane weight varialble, but something internal, which GSX can't use. Do you see the small truck if you load a default airplane and set its payload to have its gross weight under 100 K lbs ?
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: JasonPC on December 23, 2019, 09:45:57 pm
I see the small tug on other aircraft. I’ve also seen the same wrong tug used on this plane on a YouTube video so it must be something with this aircraft. I’ve even used the (outside of P3D) payload manager in this plane to make it lighter than 100k lbs but same thing happens.
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Flyboy0284 on March 28, 2020, 09:18:11 pm
Any update on the Safegate ID Fail? Just got the E175/E195 with SP1 and im getting this message.
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Fer on June 21, 2020, 11:04:34 pm
hello, i have the same problem and updated to the latest version, any plan to fix this?
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: virtuali on June 25, 2020, 02:38:38 pm
hello, i have the same problem and updated to the latest version, any plan to fix this?

It's not clear what do you mean with "same problem", because two are discussed here:

- the safegate ID fail

OR

- the pushback truck of the wrong size
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Fer on July 02, 2020, 04:43:42 am
The safe dock id fail is my problem with the feelthere Ejet v3, thats what I’m talking about and is the name of the topic.
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Fer on July 07, 2020, 02:26:01 pm
Any Fix for the safe Dock id fail for feelthere ejets v3?
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Fer on July 13, 2020, 09:26:40 pm
Well is there a fix for this I mean the Id fail for Ejets? Or does anybody knows a support page for GSX?
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Fer on July 15, 2020, 03:51:34 pm
Any response from the support team? I think this topic is being ignored.
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: virtuali on July 16, 2020, 10:50:17 am
We'll have a look at it as soon we don't have anything more important to work on.
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Fer on July 24, 2020, 12:47:51 am
Hello anybody there? Any developer to fix this?
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Captain Kevin on July 24, 2020, 01:25:53 am
Hello anybody there? Any developer to fix this?
Look up one post before yours, you'll see this:
We'll have a look at it as soon we don't have anything more important to work on.
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Fer on July 26, 2020, 08:08:23 am
Sorry, didnt saw the post above, thanks  ;D
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: Fer on August 13, 2020, 07:55:19 pm
Well the FSDT is too busy to fix the costumer problems, they are solving "more important things" than that, so i want to share the fix for this bug that Matty260191 found. you have to change the Atc model= E-190 to E190, in the aircraft Cfg file.

here is the link of the post.
https://forum.simflight.com/topic/89003-sode-vdgs-simobject-display-enigne-add-e175-195v3/
Title: Re: Safegate ID Fail NEW EMBRAER E-Jets E170, E190 & E175, E195
Post by: virtuali on August 14, 2020, 10:55:26 pm
Well the FSDT is too busy to fix the costumer problems, they are solving "more important things" than that, so i want to share the fix for this bug that Matty260191 found. you have to change the Atc model= E-190 to E190, in the aircraft Cfg file.

So that wasn't a "GSX bug" after all. It was an error in the aircraft.cfg. The atc model line has been a standard since FS9, and it mostly conform to the ICAO aircraft type. GSX obviously respects that, assuming that since there is a standard, airplane developers would follow it:

Standard ICAO code for the Embraer 190 is, of course E190, without the dash:

https://www.icao.int/publications/DOC8643/Pages/Search.aspx

And the same standard is followed by FS9, FSX, P3D:

http://woodair.net/Flight_Sim/data/FS_Aircraft_Codes.htm

Even if they don't have the E190 in this list, not a single airplane in this list use a dash in the atc model line. Because, again, that's how the ICAO standard works.