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General Category => General Discussion => Topic started by: Beancounter on November 23, 2019, 04:04:45 am

Title: Couatl Crashing at Latinvfr SCEL **SOLVED**
Post by: Beancounter on November 23, 2019, 04:04:45 am

Anybody else experiencing Couatl crashing at SCEL scenery from Latinvfr?  Says to download standalone manager.  I did the latest liveupdate, deleted the couatl under the virtuali folder under programdata, reinstalled GSX 2.8 from the website file with no success.

Title: Re: Couatl Crashing at Latinvfr SCEL
Post by: virtuali on November 23, 2019, 04:42:47 am

Quote from: Beancounter on November 23, 2019, 04:04:45 am

Says to download standalone manager.

It doesn't say just that,it also ask if you want to open the error log details, which you should always do when reporting a problem.

Title: Re: Couatl Crashing at Latinvfr SCEL
Post by: Beancounter on November 23, 2019, 04:46:02 am

Quote from: virtuali on November 23, 2019, 04:42:47 am

Quote from: Beancounter on November 23, 2019, 04:04:45 am

Says to download standalone manager.

It doesn't say just that,it also ask if you want to open the error log details, which you should always do when reporting a problem.

Yep got that too.
couatl v3.2 (build 4278)
panic log started on Fri Nov 22 19:32:12 2019

problem raised by addon jetwayOperations.py
Traceback (most recent call last):
  File ".\GSX\assistanceServices\jetwayOperations.py", line 157, in _checkParkingsWithJetways
NameError: global name 'w' is not defined
{'Airport': 'SCEL', 'User Pos': (-33.39927221725484, -70.79801627686251, 475.515 m, 1.81144 m, 176.40089606599167)}

Title: Re: Couatl Crashing at Latinvfr SCEL
Post by: virtuali on November 23, 2019, 04:46:49 am

It seems you haven't installed the current Live Update.

Title: Re: Couatl Crashing at Latinvfr SCEL
Post by: Beancounter on November 23, 2019, 04:51:42 am

Quote from: virtuali on November 23, 2019, 04:46:49 am

It seems you haven't installed the current Live Update.

I disabled antivirus and ran it twice.  What else do you suggest I try.

Title: Re: Couatl Crashing at Latinvfr SCEL **SOLVED**
Post by: virtuali on November 23, 2019, 05:08:22 am

Run it again, until you get the latest files.

The last update is less than a hour old and, since we use Cloudflare ( there would be no way to handle the bandwidth if we tried to run on a single server ) network of 190+ servers around the world, spreading of all updated files is not instant all over the world.

Title: Re: Couatl Crashing at Latinvfr SCEL **SOLVED**
Post by: Beancounter on November 23, 2019, 05:10:44 am

Ok, will do.  Thanks

Title: Re: Couatl Crashing at Latinvfr SCEL **SOLVED**
Post by: trisho0 on January 04, 2021, 12:31:34 am

Not Solved yet .......
I am experiencing the same issue with SCEL in FSX sim. Couatl crashes with a message asking to run liveupdate.
Couatl.err contents:
couatl v3.2 (build 4477)
panic log started on Sun Jan  3 17:49:14 2021

problem raised by engine or unspecified addon
{'Airport': 'SCEL', 'User Pos': (-33.37551768856939, -70.78812405158125, 475.609 m, 1.90527 m, 88.4140330006916)}
User collision geometries reloaded

Liveupdate deletes my entered SCEL info (TEXTURE.ENTEL) from D:\Microsoft Games\Addon Manager\Simobjects\Misc\ folder.
Tried to enter SCEL info in D:\Microsoft Games\Addon Manager\Simobjects\Legacy\ not a success, failed again.

Any other ideas to give a try?
Patricio