FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: RFarmah on August 06, 2019, 11:21:25 pm
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I just installed the update that came out today vis the Couatl Live Update, and as a result, all of my jetways have gone missing in default airports, both generic and SODE (not from GSX level 2, but imaginesim default SODE). I've tried uninstalling and redoing the update, but my gates are still missing. Is there any guidance on what to do?
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I also get this message when trying to run GSX (image below). Everything was working perfectly before the update but now GSX doesn't run and all of my default SODE jetways have vanished. When I uninstall GSX, the jetways all work great. When I reinstall GSX, SODE jetways go away and GSX keeps crashing with an 'unrecoverable error.' GSX has been working great and I literally only started experiencing problems after I installed this update when prompted to when I was in FSX and opened the GSX window.
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I think this update is deeply flawed. My system wont even do it So I am avoiding it, thank god!
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The update works just fine and doesn't have any problems.
As already explained, so many times, each time there's an update (when some user always mistakenly assume the update has "problems"), it takes some time to both upload files *and* for the new files to propagate to the network of 170 Cloudflare servers around the world.
Which means, if you run the Live Update while the upload and replication is not yet complete, it's likely you'll have issues.
The solution, as explained so many times, is just wait a bit, and try the Live Update again later, until you'll see no files are still downloaded.
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I just uninstalled GSX fully along with the rest of FSDreamTeam, and did a brand new install. I am still experiencing the exact same problems. I am missing all of my SODE jetways and GSX crashes upon launch. Is there any steps I am missing or anything else I can do? Everything was working before and currently does work without GSX installed. The problem returns when I install GSX as the updated version.
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Read my latest reply, it already included everything you need to know.
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My third attempt was about 3 hours after my first. Should i be waiting overnight for the update to fully load, or another specified time amount so that I'm not downloading the incomplete update?
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My third attempt was about 3 hours after my first. Should i be waiting overnight for the update to fully load, or another specified time amount so that I'm not downloading the incomplete update?
The time it takes to update all the servers of the Cloudflare network can be immediate, or can be several hours, and it's something entirely outside our control, it really depends on your region. Of course, you can try downloading the latest full installer, which has been updated too, so it already contains the latest files.
And, of course, as usual, you must be absolutely sure no firewall/antivirus is blocking the download or, even worse, lets some files to be downloaded, and blocking others (this is usually the antivirus fault), because a mix-up between old and new version of some files would surely cause a lot of issues. Be sure you exclude the whole Addon Manager folder from scanning in the antivirus settings.
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I made sure to turn off any anti-virus and firewall software so that the download could perform, but I am experiencing the same problem. below are images of before the update and after. I've tried a full clean uninstall and reinstall, requiring codes and such, but all SODE jetways disappear when I install GSX level one or two now, and it still crashes when I load. I ran the error message and attached it below. I get this message at any airport that has SODE Jetways. I've been using FSDreamTeam Products, especially GSX, for a few years now and have never had this problem. I've done everything suggest and what I know to do and don't really know where to go or what to do from here. Any further guidance would be greatly appreciated, and I have tried everything suggested in this specific forum post as well.
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Attached is the error message i'm receiving
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Attached is the error message i'm receiving
Your log is not the detailed one so, since you cannot access GSX, you should do the following to enable Logging:
- open the Notepad and type the following on a new blank file:
logFile=couatl.log
(please note logFile is written beginning with a lower case L and a capital F )
- Save the file as couatl.ini in the %APPDATA%\Virtuali folder
- Delete %PROGRAMDATA%\Virtuali again
- Run the sim, then exit after it disappear after the cache recreation.
- Check your %APPDATA%\Virtuali folder and if there's a Couatl.LOG file there, post its content
- DO NOT copy the file in a message, but use the "Attach" function of the forum to ZIP the log file and Attach it to a post.
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Attached the zip below.
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Your log show no error, most likely because you must have quit too soon, before the error happens. Try again and, when you see the request to restart Couatl, choose NO and exit the sim.
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This is after calling up the error.
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Your log shows the problem surely doesn't have anything to do with GSX, because it says it cannot find an object called FSDT_Staircase_SQ, which is *SURELY* installed, since it's a standard object that comes with GSX.
The most likely reason is, you or another utility have altered the FSX.CFG file after it was modified by the GSX installer to include the Simobjectpaths to the GSX objects. This can happen, for example, if you restored the FSX.CFG to a previous state, one before the GSX installation.
Or, if your FSX.CFG was *corrupted*, the GSX installer hasn't touched it, to be sure it won't end up corrupting it even more.
Please post your FSX.CFG, usually located here:
%APPDATA%\Microsoft\FSX\FSX.CFG
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Below is my FSX.cfg. If any changes need to be made, feel free to make as needed.
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Is there anything else I can do or that you need from my end?
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Your FSX.CFG is probably one of the most corrupted .CFG files I ever saw.
The reason for nothing working, was because there were lots of line which were supposed to be in the [Main] section, ended up duplicated many times in the [Bufferpools] section. You must have edited it by hand, since the [Bufferpools] section doesn't exists, by default.
Here's the corrected file, fixed as best as I could.
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Everything worked great! Thank you very much for the cfg correction. I do have the remaining issue of the cargo containers not matching the airline. I made sure to try and update the software again. Below is the cfg for the 777-300er. I'm not sure what else to do for the cargo containers that this update addressed.
[fltsim.4]
title=PMDG 777-312(ER) Singapore Airlines 9V-SNA
sim=B777-300ER
model=
panel=
sound=
texture=9V-SNA
atc_airline=SINGAPORE
atc_id=9V-SNA
atc_flight_number=44
atc_parking_codes=SIA
atc_model=777-300ER
atc_heavy=1
atc_parking_types=GATE
atc_type=BOEING
ui_createdby=PMDG
ui_manufacturer=Boeing
ui_type=777-300ERX
ui_typerole=777-300ERX
ui_variation=Singapore Airlines 9V-SNA
airline_name=Singapore Airlines
description=Singapore Airlines Repaint by Alex Farmer/Goldstar Textures\Boeing 777-300ER powered by GE90 engines v 1.0\nPMDG Simulations\nwww.precisionmanuals.com \n\nProduced under license from Boeing Management Company.\n\nBoeing 777, 777-300, 777-300ER & Boeing are among the trademarks owned by Boeing.
visual_damage=0
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I do have the remaining issue of the cargo containers not matching the airline. I made sure to try and update the software again. Below is the cfg for the 777-300er. I'm not sure what else to do for the cargo containers that this update addressed.
In FSX, this has been already discussed and answered here:
http://www.fsdreamteam.com/forum/index.php/topic,21178.msg146809.html#msg146809
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Hi,
I downloaded the latest update ala live update for the Aug 6 update and and so far everything is great (P3D V3.4)
What I'd like to know about these "updates" ; is the only way to access updates is thru the live update process or
is there an exe file of the update(s) that I could download and install offline? I thought that that download the GSX.exe
from here http://www.fsdreamteam.com/products_gsx_level2.html (http://www.fsdreamteam.com/products_gsx_level2.html) would contain or include the latest updates.
I imagine it might as the installer is programmed to push the updates as well. But that way, I have to get the cow in order
to get the milk - ;)
Now I'm inclined to believe that if I did what I mentioned above ^ it would install the basic and then push any and all updates.
I am accustomed to software updates with version numbers to them i.e., XXXV1.2 etc.
If I had to restore GSX/GSX2 for whatever reason, I could just install latest file and any archived updates off line. It would take less time that way.
Edit I guess this latest was considered a bug fix and as such, was relegated to Live update in lieu of installer program:
Based on logic of your last here : http://www.fsdreamteam.com/forum/index.php?topic=21137.0 (http://www.fsdreamteam.com/forum/index.php?topic=21137.0)
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What I'd like to know about these "updates" ; is the only way to access updates is thru the live update process or is there an exe file of the update(s) that I could download and install offline? I thought that that download the GSX.exe
The current installer already contains all the updates until August 6th, but it doesn't contain the small fixes we published in the last 2 days. It would be a bit too much to repackage the installer each time we have even small fixes, that would defeat the purpose of having a "Live" update to begin with.