FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: a346 on July 27, 2019, 02:53:13 pm

Title: Can't install any FSDT product
Post by: a346 on July 27, 2019, 02:53:13 pm
I bought PHNL the other day, and after uninstalling and trying to reinstall all of my FSDT products, I have run into this issue. No matter where I set the addon manager to be installed (Either C:/ in program files or Z:/ in my flight sim disk), FSDT installers do not recognise my P3Dv4 install. Any ideas?
https://imgur.com/a/uhbBu6s

Many thanks
Title: Re: Can't install any FSDT product
Post by: a346 on July 28, 2019, 02:16:35 pm
Bump
Title: Re: Can't install any FSDT product
Post by: DrJ1 on July 29, 2019, 05:01:01 am
Looks like you are trying to install GSX?   There are separate installers for FSX / P3Dv3 and P3dv4.  Make sure you have the correct installer for the sim you are running
Title: Re: Can't install any FSDT product
Post by: virtuali on July 29, 2019, 02:22:36 pm
Also, if you are using the P3D4 installer, be sure your P3D4 is updated to at least version 4.4, since it's the first one that supports PBR, which what the new version is all about.
Title: Re: Can't install any FSDT product
Post by: a346 on August 08, 2019, 01:21:31 pm
I'm still on P3D v4.3, as I'm unable to install v4.4. How would I be able to download the installer for version 4.3? I am also having the exact same issue with all of your airports- which aren't v4.4 only as far as I'm aware.

Thanks.
Title: Re: Can't install any FSDT product
Post by: virtuali on August 08, 2019, 01:24:56 pm
I'm still on P3D v4.3, as I'm unable to install v4.4. How would I be able to download the installer for version 4.3? I am also having the exact same issue with all of your airports- which aren't v4.4 only as far as I'm aware.

I'm sorry, but most of our airports requires GSX anyway to work, and since GSX now supports only 4.4 minimum, you don't have any other choice than to update the sim.

Please clarify why you are "unable" to install 4.4, the latest version. which is 4.5, it's a free download from LM and it doesn't require to reinstall any of our addons, if this is the reason why you are not updating.

Just download the P3D 4.5 Client and the 4.5 Content, and you can update an exiting installation without affecting any installed addons.
Title: Re: Can't install any FSDT product
Post by: a346 on August 09, 2019, 01:10:47 pm
I'm stuck on an older version of Windows 10, which doesn't support the newer .NET framework required to install v4.4 or 4.5. I'm effectively stuck on 4.3 unless I want to wipe my entire install and OS to try and update it.
Title: Re: Can't install any FSDT product
Post by: virtuali on August 09, 2019, 02:26:12 pm
I'm stuck on an older version of Windows 10

All updates to Windows 10 are free so, I can't see how you could possibly by "stuck" with an old version.

Quote
I'm effectively stuck on 4.3 unless I want to wipe my entire install and OS to try and update it.

There's no need to wipe the OS to update Windows 10. The Windows updater will update it to the last version with no reinstall required.
Title: Re: Can't install any FSDT product
Post by: a346 on August 09, 2019, 02:41:17 pm
The partition on my C drive isn't supported by newer versions of W10, and in order to update the partition to GPT I would lose all of my data.
Title: Re: Can't install any FSDT product
Post by: virtuali on August 09, 2019, 03:00:08 pm
The partition on my C drive isn't supported by newer versions of W10, and in order to update the partition to GPT I would lose all of my data.

No, you won't:

https://www.windowscentral.com/how-convert-mbr-disk-gpt-move-bios-uefi-windows-10

Quote
On Windows 10, you can use the MBR2GPT command line tool to convert a drive using a Master Boot Record (MBR) to a GUID Partition Table (GPT) partition style, which allows you to properly switch from Basic Input/Output System (BIOS) to Unified Extensible Firmware Interface (UEFI) without modifying the current installation or deleting the data stored on the drive.
Title: Re: Can't install any FSDT product
Post by: a346 on August 09, 2019, 04:14:38 pm
The partition on my C drive isn't supported by newer versions of W10, and in order to update the partition to GPT I would lose all of my data.

No, you won't:

Thanks for the response, but as I am still on version 1607, I'm unable to use the built-in mbr2gpt and follow those provided instructions.
Title: Re: Can't install any FSDT product
Post by: virtuali on August 09, 2019, 04:39:20 pm
Thanks for the response, but as I am still on version 1607, I'm unable to use the built-in mbr2gpt and follow those provided instructions.

You will have to update to the first version that supports that tool, then you could update to the last version.
Title: Re: Can't install any FSDT product
Post by: a346 on August 09, 2019, 06:10:57 pm
Thanks for the response, but as I am still on version 1607, I'm unable to use the built-in mbr2gpt and follow those provided instructions.

You will have to update to the first version that supports that tool, then you could update to the last version.

I've spent two full days now trying to find a way to update to version 1703 without data loss- absolutely nothing. All the Windows docs for 1607 suggest that you wipe or backup the data (not possible since I have no space on the PC to do so) before totally wiping your boot drive, and my OS is totally refusing to update.

Is there really no archived download link for version 4.3? I understand it's an outdated version of P3D, but it's only a year old and surely there are many other people out there who want/have to stay on this version..
Title: Re: Can't install any FSDT product
Post by: virtuali on August 09, 2019, 08:12:38 pm
I'm stuck on an older version of Windows 10, which doesn't support the newer .NET framework required to install v4.4 or 4.5.

There's no need to update Windows to update to P3D 4.5, which requires .NET 4.7.2 and, according to Microsoft, it CAN be installed on Windows 10 1607

https://support.microsoft.com/en-us/help/4054590/microsoft-net-framework-4-7-2-for-windows-10-version-1607-windows-10-v
Title: Re: Can't install any FSDT product
Post by: a346 on August 09, 2019, 08:23:46 pm
I'm stuck on an older version of Windows 10, which doesn't support the newer .NET framework required to install v4.4 or 4.5.

There's no need to update Windows to update to P3D 4.5, which requires .NET 4.7.2 and, according to Microsoft, it CAN be installed on Windows 10 1607

https://support.microsoft.com/en-us/help/4054590/microsoft-net-framework-4-7-2-for-windows-10-version-1607-windows-10-v
Apologies, I was confusing my version numbers earlier- I'm actually on version 1511, and I've tried to update to .NET 4.7.2 already.
https://imgur.com/a/fVr4La2
Title: Re: Can't install any FSDT product
Post by: virtuali on August 12, 2019, 10:57:12 pm
Apologies, I was confusing my version numbers earlier- I'm actually on version 1511, and I've tried to update to .NET 4.7.2 already.

Then I'm afraid you don't have any other choice than to update Windows. The minimum version required for .NET 4.7.2 is 1607.

There's just nothing we can do because, even if you had an old installer (that would have to be installed with the network disconnected, to prevents updates) due to Esellerate closing in September, we had to switch to another ecommerce provider, and their software requires .NET 4.7.2 as well so, if you don't update Windows, you won't be able to reactivate any of our products after September.