FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: ncd200 on July 09, 2019, 11:18:23 pm

Title: GSX stopped working after updating
Post by: ncd200 on July 09, 2019, 11:18:23 pm

Hello

My GSXv2 stopped working after updating.
I keep getting the following error:

Quote

The addon <unknown> is causing the coatl Scripting Engine to restart.
Please download and install the latest Stand-Alone Addon Maneger from http://www.fsdreamteam.com/sa-addon-manager

Do you want to open log to see error details?

My error log is the following:

Quote

couatl v3.2 (build 4231)
panic log started on Tue Jul  9 23:13:24 2019

problem raised by addon <unknown>
Traceback (most recent call last):
  File "<string>", line 48, in loadAddons
  File "<string>", line 37, in importAndCreateInstance
  File ".\common\__init__.py", line 141, in <module>
  File ".\common\sceneryAddOn.py", line 4, in <module>
ImportError: No module named sceneryAddOnMulti
{}

I have allready made a full clean install of windows and P3Dv4.
and I have downlaoded the P3Dv4 version of GSXv2

Any ideas?

Rick

Title: Re: GSX stopped working after updating
Post by: virtuali on July 09, 2019, 11:19:31 pm

Run the Live Update again, something (antivirus, most likely) must have interrupted it. Be sure you configure the antivirus to exclude the whole Addon Manager folder.

Title: Re: GSX stopped working after updating
Post by: ncd200 on July 09, 2019, 11:47:01 pm

wow, that did the trick
Thanks and consider this one solved

Title: Re: GSX stopped working after updating
Post by: LukeK on July 10, 2019, 12:08:22 am

Quote from: virtuali on July 09, 2019, 11:19:31 pm

Run the Live Update again, something (antivirus, most likely) must have interrupted it.

I got the exact same message. The first time I ran the updater it said it was removing sceneryAddonMulti.pye, and then I got the error. Ran it again and it downloaded the file and the error went away. Doesn't sound like an anti-virus issue to me.

Luke

Title: Re: GSX stopped working after updating
Post by: virtuali on July 10, 2019, 12:14:38 am

Quote from: LukeK on July 10, 2019, 12:08:22 am

I got the exact same message. The first time I ran the updater it said it was removing sceneryAddonMulti.pye, and then I got the error. Ran it again and it downloaded the file and the error went away. Doesn't sound like an anti-virus issue to me.

It can be either an antivirus or a firewall, or something like that. Another user just confirmed his same, identical problem was fixed in his case by disabling his work Cisco VPN software. Not sure how, but it's possible such software might interfere with the updater.