FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: irishcurse on July 01, 2019, 01:45:13 pm

Title: Errors closing Couatl after the update
Post by: irishcurse on July 01, 2019, 01:45:13 pm

I ran the live updater. Restarted my pc and tried to load a flight. I keep getting a message "GSX.DLC.Jetways is outdated. Please download and install the latest stand alone manager". It then opens my browser to the add on manager for FS9 on your website. I dont install it obviously. When I continue to run P3D I get an error and the log says .....

couatl v3.2 (build 4231)
panic log started on Mon Jul  1 07:38:32 2019

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\modelCustomization.py", line 583, in setJetwayAirlineCode
  File ".\common\modelCustomization.py", line 627, in getModelForCouatlType
  File ".\common\modelCustomization.py", line 596, in getModelsForCouatlType
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\common\modelCustomization.py", line 437, in _cache
TypeError: coercing to Unicode: need string or buffer, NoneType found
{}

It then asks to restart couatl and the cycle just repeats itself.

Title: Re: Errors closing Couatl after the update
Post by: virtuali on July 01, 2019, 02:43:58 pm

You don't say which simulator you use. Yes, P3D, but which version ?

Title: Re: Errors closing Couatl after the update
Post by: irishcurse on July 01, 2019, 02:48:45 pm

Sorry . The latest version of P3D v4

Title: Re: Errors closing Couatl after the update
Post by: virtuali on July 01, 2019, 02:57:53 pm

It seems you are missing the whole %APPDATA%\Virtuali folder, which is not normal, since that folder is created by the GSX installer. I suggest to download and install the latest full installer.

Title: Re: Errors closing Couatl after the update
Post by: irishcurse on July 01, 2019, 03:09:40 pm

Will do and I'll report back. Thanks

Title: Re: Errors closing Couatl after the update
Post by: irishcurse on July 02, 2019, 03:27:32 am

Downloaded and ran the installer. Runs fine now. Thanks