FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: karine2412 on May 31, 2019, 10:06:44 am

Title: Gsx doesn't work. P3D4.5
Post by: karine2412 on May 31, 2019, 10:06:44 am

I ve installed the trial version GSX, before to buy it, with antivirus off.
But it doesn't work.

I ve desintalled and reinstalled the libraires 2005 2013 and 2015.
I have reinstalled the sim connect FSX-SP2-XPACK
I have configured the antivirus to exclide the folder Addon Manager
When i try to use it on the airport EDDM : Nothing work No addon manager.

What could i try to use GSX, before to buy it ??

Thanks you

Title: Re: Gsx doesn't work. P3D4.5
Post by: virtuali on May 31, 2019, 10:46:02 am

Your problem doesn't have anything to do with antivirus, missing libraries or anything like that. From your screenshot, which shows the two add-ons without a name, it looks like your add-on.xml has been corrupted. Have you edited it or used an utility that handles the add-on.xml files ? If yes, remove it from these two folders:

Documents\Prepar3D V4 addons\FsDreamTeam Addon Manager
Documents\Prepar3D V4 addons\FsDreamTeam Exclude

And reinstall GSX. Being sure nothing is touching these files

Title: Re: Gsx doesn't work. P3D4.5
Post by: karine2412 on May 31, 2019, 11:17:13 am

I have deleted theses folders uninstalled and installed...

It s the same thing. "No Name provided".

I don't understand...

What could i do please ?

Title: Re: Gsx doesn't work. P3D4.5
Post by: virtuali on May 31, 2019, 11:52:17 pm

Quote from: karine2412 on May 31, 2019, 11:17:13 am

It s the same thing. "No Name provided".

I don't understand...

Me neither, because nobody ever reported this problem before.

Quote

What could i do please ?

ZIP those two folders I told you to delete, and Attach them to a post, so I can check.

Title: Re: Gsx doesn't work. P3D4.5
Post by: karine2412 on June 01, 2019, 07:30:55 am

Here the folder,

Thanks you for your help.

Title: Re: Gsx doesn't work. P3D4.5
Post by: virtuali on June 01, 2019, 12:48:02 pm

Quote from: karine2412 on June 01, 2019, 07:30:55 am

Here the folder,

Ok, try this:

- Unisntall GSX and reply YES to the question "Do you want to remove the Addon Manager ?"

- Reinstall it in a different folder, like F:\ which will result in installing under F:\Addon Manager

I suspect the issue might be related to your chosen folder name containing non-ASCII characters.

Title: Re: Gsx doesn't work. P3D4.5
Post by: karine2412 on June 01, 2019, 02:51:57 pm

That was the problem!!

You are the best.

i think i have to buy gsx now.  ;D ;D

Thanks a lot for your help.