FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: yvesamuel on April 08, 2019, 06:51:40 pm

Title: Jetway numbers
Post by: yvesamuel on April 08, 2019, 06:51:40 pm
H Umberto,,

I have a problem with jetways numbers. Just landed at FSDT CYVR, and at gte 65; I have jetway 1.
I allready talked about this problem with Javeir, as I thought it was anly with "new" GSX2 jetways, but it seems to happen with many more airports, even FSDT airports.

Any solution?
Thank's and best regards
Yves
Title: Re: Jetway numbers
Post by: virtuali on April 08, 2019, 07:16:53 pm
About CYVR, are you using a customization file you made for that airport under %APPDATA%\virtuali\GSX ? If yes, remove it and use the one that comes with GSX.
Title: Re: Jetway numbers
Post by: yvesamuel on April 08, 2019, 09:46:35 pm
No, nothing customized. Only original files.
Title: Re: Jetway numbers
Post by: ebattle on April 09, 2019, 02:46:21 am
H Umberto,,

I have a problem with jetways numbers. Just landed at FSDT CYVR, and at gte 65; I have jetway 1.
I allready talked about this problem with Javeir, as I thought it was anly with "new" GSX2 jetways, but it seems to happen with many more airports, even FSDT airports.

Any solution?
Thank's and best regards
Yves

I recently discovered the same problem at FSDT KLAX and my customized Puerto Vallarta. Every gate has the same number, 9 @KLAX and 10 @MMPR.
Title: Re: Jetway numbers
Post by: virtuali on April 09, 2019, 10:22:51 am
I recently discovered the same problem at FSDT KLAX and my customized Puerto Vallarta. Every gate has the same number, 9 @KLAX and 10 @MMPR.

A couple of users reported about this problem, but we cannot reproduce it. If you are absolutely SURE you are not using an airport customization file (which might be wrong), it might be caused by a problem with video drivers settings.

Try installing the latest version of your video drivers, and do a customized "clean" installation.
Title: Re: Jetway numbers
Post by: yvesamuel on April 09, 2019, 12:27:56 pm
I am sure for CYVR and some other airports.
I have latest Nvidia drivers and allways to a clean install...
Title: Re: Jetway numbers
Post by: ebattle on April 10, 2019, 01:19:18 am
I recently discovered the same problem at FSDT KLAX and my customized Puerto Vallarta. Every gate has the same number, 9 @KLAX and 10 @MMPR.

A couple of users reported about this problem, but we cannot reproduce it. If you are absolutely SURE you are not using an airport customization file (which might be wrong), it might be caused by a problem with video drivers settings.

Try installing the latest version of your video drivers, and do a customized "clean" installation.
I am sure for CYVR and some other airports.
I have latest Nvidia drivers and allways to a clean install...

I'm with yvesamuel. I have a clean install, but re-installing all my P3D software, plus addon's can't always be the answer. If you all con't figure out what in particular causes the problem, then it sounds like that particular feature just isn't for me...  ::)
Title: Re: Jetway numbers
Post by: yvesamuel on April 12, 2019, 09:59:02 pm
Any solution Umberto???

Thank's
Yves
Title: Re: Jetway numbers
Post by: virtuali on April 13, 2019, 07:35:14 pm
Any solution Umberto???

I think I already said that:

- I was never able to reproduce it

- Just a couple of users reported

- Some users reported it went away by reinstalling video drivers and/or resetting their video settings to default.

Do you have a special video configuration, like multiple video cards or multiple monitors, or SLI ?
Title: Re: Jetway numbers
Post by: yvesamuel on April 13, 2019, 08:00:55 pm
No, I have one 2080.
I have desinstalled and reinstalled from scratch the latest Nvidia drivers.
Just flying at this time to EGLL. I'll see there if the nuumbers are correst and tell you.

Yves
Title: Re: Jetway numbers
Post by: yvesamuel on April 15, 2019, 09:41:05 pm
Hi,

KBOS gate 7 (FT with new jetways by Javier).
You can see my problem.

Yves
Title: Re: Jetway numbers
Post by: virtuali on April 16, 2019, 05:07:22 pm
KBOS gate 7 (FT with new jetways by Javier).

Go into the GSX parking customization page, and check the jetway number text. Is it different for each one, as it's supposed to be ?
Title: Re: Jetway numbers
Post by: yvesamuel on April 16, 2019, 07:58:27 pm
I did have this look. They have all other numbers, and the right one. Here E7.

Yves
Title: Re: Jetway numbers
Post by: dwadsworth on April 17, 2019, 03:13:23 pm
Same here - the jetway page shows the correct number.; however, all of the rendered jetways show the same (wrong number). 

Where do I go to remove all of the customizations for GSX?  What registery keys are involved?  How do I completely remove GSX from the system to start clean? 

1080TI with most recent drivers. 
Title: Re: Jetway numbers
Post by: yvesamuel on April 18, 2019, 09:03:17 am
Just flying from LFPO with original SODE jetways. All gates are 11...

Yves
Title: Re: Jetway numbers
Post by: virtuali on April 19, 2019, 08:01:33 am
Same here - the jetway page shows the correct number.; however, all of the rendered jetways show the same (wrong number). 

This clearly indicates it's not a GSX problem or a problem of the GSX customization file. So it must be a video driver issue, most likely a tweak or a setting that is rarely applied, otherwise thousands of people would have reported it, not just 3.

Quote
Where do I go to remove all of the customizations for GSX?  What registery keys are involved?  How do I completely remove GSX from the system to start clean? 

I don't think it would make any difference, since the customization seems correct. However, if you want to remove all customizations from GSX, just remove this folder:

%APPDATA%\Virtuali

and REINSTALL GSX, using only the latest full installer, and nothing else.
Title: Re: Jetway numbers
Post by: dwadsworth on April 19, 2019, 03:00:58 pm
Thank you for your reply.
Title: Re: Jetway numbers
Post by: yvesamuel on April 21, 2019, 07:20:29 pm
Finaly reinstall was the solution...

Have a good evening
Yves
Title: Re: Jetway numbers
Post by: ChuckOman on June 17, 2019, 08:33:59 pm
Hi Umberto -

I have same problem - duplicate GSX sode jetway numbers  at P3D4.4 default scenery that don't correspond to underlying .bgl.
Example in .jpg file attached:
P3D4 stock airport KTUS is Gate 20 in the default AFCAD.
As you can see from open GSX customization window, GSX apparently read KTUS "Gate 20" correctly, but scenery is showing 28 here and at all the other gates.  GSX window also shows there is no underlying customization file.
I realize you've suggested to others who've experience this that it is a graphics problem and that they update their video drivers.
I'm running the latest (430.86  5/27/19) video drivers for my NVidia 2080 Ti card.  Made no difference.

Anything else you can suggest I try to remedy this ?

Chuck O
Title: Re: Jetway numbers
Post by: yvesamuel on June 17, 2019, 09:55:25 pm
did you try my solution just above?

Yves
Title: Re: Jetway numbers
Post by: ChuckOman on June 18, 2019, 12:15:30 am
Thanks Yves. 
Had forgotten how quick the uninstall/reinstall is, since all the license info is in the registry.
The key for me was to erase the entire .ini file folder before reinstall
I think I had some invalid [General] paths in there due to scenery moves, (even though not at KTUS). 
Anyway problem resolved.