FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: vindelsbek on December 01, 2018, 08:24:06 pm

Title: error message
Post by: vindelsbek on December 01, 2018, 08:24:06 pm
I get this message in gsx2 after updating to prepar3d v.4.4: there are no passenger stairs you will not see virtual passengers boarding, but I still see them and the pilots to
Title: Re: error message
Post by: virtuali on December 05, 2018, 03:43:12 pm
Are you sure you use the current Live Update ? This was a bogus message which is supposed to be fixed in the latest update.
Title: Re: error message
Post by: Raymondvanderploeg on December 06, 2018, 08:07:21 pm
I get this message in gsx2 after updating to prepar3d v.4.4: there are no passenger stairs you will not see virtual passengers boarding, but I still see them and the pilots to

I had the same thing, I did had the same message in the green txt bar however seconds later I saw the crew and also passengers coming thru the gate.

EDIT: just ran Live Update put the error still occurs

Title: Re: error message
Post by: Pit on December 06, 2018, 10:34:26 pm
Sorry, but me too I still get the "bogus message" when asking for boarding.
Using P3Dv4.4 newest GSX-L2 version, please see my screenshots below for more info:
Title: Re: error message
Post by: virtuali on December 07, 2018, 01:06:20 pm
EDIT: just ran Live Update put the error still occurs

We had another update today, see if it's working better now.
Title: Re: error message
Post by: Pit on December 07, 2018, 03:37:26 pm
Thanks Umberto!  :)
 
I will check it this evening, when at home, and report.

Regards, Pit.
Title: Re: error message
Post by: Pit on December 08, 2018, 12:38:20 am
So Umberto, here we are,

updated GSX with the new version dated 7th December, unfortunately still getting that bogus message like before..... no difference at all.

Regards , Pit.
Title: Re: error message
Post by: vindelsbek on December 09, 2018, 09:06:56 pm
after last new update ( 7/dec.) still the same error for me also
Title: Re: error message
Post by: Raymondvanderploeg on December 09, 2018, 11:17:59 pm
EDIT: just ran Live Update put the error still occurs

We had another update today, see if it's working better now.

Hello Umberto,

As already said also with the update still the message appears.

Regards,
Raymond
Title: Re: error message
Post by: s07352 on December 10, 2018, 08:48:56 am
I found that when use jetway & check disable stairs, will produce the error messenge, but everything will be run normally......

Hope the next update can fix this situation...(use jetway but disable the rear (L5) stairs.
Title: Re: error message
Post by: virtuali on December 10, 2018, 12:53:35 pm
As already said also with the update still the message appears.

You said it before the very last update. That's why I said to try again.
Title: Re: error message
Post by: Raymondvanderploeg on December 12, 2018, 09:45:03 pm
As already said also with the update still the message appears.

You said it before the very last update. That's why I said to try again.

I just did the liveupdate on the 12th of December and still have the green message.
Title: Re: error message
Post by: virtuali on December 13, 2018, 02:15:53 am
I just did the liveupdate on the 12th of December and still have the green message.

Everytime, or only in parking spots in which you have disabled the rear staircases ?
Title: Re: error message
Post by: Pit on December 15, 2018, 12:37:05 pm
I just did the liveupdate on the 12th of December and still have the green message.

Everytime, or only in parking spots in which you have disabled the rear staircases ?

In my case only when I am parking within a spot/gate with disabled rear staircases! When using one with rear staircases enabled I don“t see that bogus message.

Regards, Pit.
Title: Re: error message
Post by: Raphael on December 22, 2018, 09:01:45 pm
+1 just got same msg...

Got here by browsing the error i received(exactly the same as described above, and i can still see pilots and passengers afterwards- TFDi + KMSP gate F14)

I will double check FSDT Live update right now and let you know if i see any changes....
Title: Re: error message
Post by: Raphael on December 24, 2018, 12:51:03 am
Confirmed, still happening after Live update.    :'(

Happened while testing at KMSP and using TFDi 717, got the message(there are no passenger stairs you will not see virtual passengers boarding), but i could still see pax and boarding process as normal.

Again at KSLC, TFDi 717....  In case is scenery related...  ???

Update:  Also KLAS FSDT.....

Txs for support
Title: Re: error message
Post by: marknie on December 24, 2018, 08:35:09 am
Same here, after updates.
Title: Re: error message
Post by: virtuali on December 28, 2018, 11:21:28 am
If this only happens at gates in which you disabled the rear jetway, it will be fixed in the next update
Title: Re: error message
Post by: Raphael on December 29, 2018, 01:23:05 am
Good to hear, but important to note that in my case, i did nothing about disabling things.

For Expl, in KMSP, KLAS, and others i experienced the issue, i was not using double jetways gates and did not disable anything.  Just plain installation and fly...   So not related to that(might be)?  Well, lets find that out...

Looking forward for the update...
Title: Re: error message
Post by: virtuali on January 02, 2019, 01:42:40 pm
For Expl, in KMSP, KLAS, and others i experienced the issue, i was not using double jetways gates and did not disable anything.

Please clarify all the following:

- Which KLAS and KMSP sceneries you are referring to

- Which (if any) GSX customization you made. The GSX parking customization page can tell you if you have a custom .INI file for that airport or not.

- Which gate you used
Title: Re: error message
Post by: Raphael on January 06, 2019, 05:25:58 am
FSDT KLAS - Using Gate D37 - No customization.....install and play...

FlightBeam KMSP - Using gate F12 i think(no picture record of this one)....   I use custom vehicles positions for KMSP, no gates mods since its SODE already.  Attached file.
Title: Re: error message
Post by: Kevin_28 on April 06, 2019, 09:09:24 pm
Just wanted to comment that I ran into this same issue at KLAX (FSDT). The only difference is I couldn't see anyone board like the message stated. Once I enabled the staircase, then the message no longer appears and I can see the pax/crew board.
Title: Re: error message
Post by: virtuali on April 06, 2019, 09:51:21 pm
The only difference is I couldn't see anyone board like the message stated. Once I enabled the staircase, then the message no longer appears and I can see the pax/crew board.

That's precisely what I meant when I originally replied to this, in December:

Quote
If this only happens at gates in which you disabled the rear jetway, it will be fixed in the next update