FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: quincysw on October 01, 2018, 04:53:32 pm

Title: Unable to Register GSX
Post by: quincysw on October 01, 2018, 04:53:32 pm

I am running FSX and windows 7 pro 64bit but when trying to register GSX get a message (see attached screenshot ). I have disabled all antivirus and firewall programs with no success. I have also re-installed GSX.
Any help would be much appreciated

regards

Brian

Title: Re: Unable to Register GSX
Post by: virtuali on October 01, 2018, 07:02:25 pm

The message doesn't say to disable the antivirus. It says to configure it to exclude the Addon Manager folder from scanning, and then run the Live Update again.

There's a difference, and some antivirus can block a software even if they are disabled, but they respect their exclusions, that's why we suggest to configure an exclusion.