FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: divinglyc on September 27, 2018, 01:47:20 pm
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Hi!
Thanks for the great work of GSX level 2. :D
However, I sometimes find there is no animation of pilots and passengers boarding in some airports, eg. PacSim RCTP.
I have applied the .ini file for the PacSim RCTP and there are SODE jetways.
However, when boarding with stairs, I see no passengers walking.
I see the bus come in, stopped, but no one gets off the bus to board and then the bus drove away..
Could it be something wrong?
Thanks!
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The airport doesn't have an affect on passengers on stairs. If there was a problem with the scenery, the bus would probably not arrive (not being able to find a path to the parking) but, if you see the bus, there's no reason you couldn't see passengers ?
However, you said you see jetways: do they work ? If they are static, perhaps your problem is simply that GSX Level 2 is still in Trial.
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The airport doesn't have an affect on passengers on stairs. If there was a problem with the scenery, the bus would probably not arrive (not being able to find a path to the parking) but, if you see the bus, there's no reason you couldn't see passengers ?
However, you said you see jetways: do they work ? If they are static, perhaps your problem is simply that GSX Level 2 is still in Trial.
Thanks for replying me. Yes, the jetways work well as SODE. And I do see the bus arriving and the door opened. However, no one got off the bus and the bus drove away later. Pretty strange. Oh, and my GSX level is not trial version, because I have activated it.
Any possible reasons?
Thanks!
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Could be the airplane is empty ?
Try to uncheck the "Estimate Passengers number" option in the GSX Settings, and Restart Couatl from the menu. This will allow to confirm/change the passenger number calculated from the payload.
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Could be the airplane is empty ?
Try to uncheck the "Estimate Passengers number" option in the GSX Settings, and Restart Couatl from the menu. This will allow to confirm/change the passenger number calculated from the payload.
Hi! I have tested. First, the airplane is not empty and I tried other airliners and I got the same result.
Besides, this currently seems only happen in PacSim RCTP because with the same setting of a certain airliner, it is normal in other airports.
What can I do to fix this?
Thanks!
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hi
hope you all well.
i fly from Oliver tambo airport Johannesburg.
plane i thinK PMDG
have same problem the the buses arrive for pilots and passengers the doors open then close no passagers get out of buses.
is it the positioning of the plane ??
how do i get the passengers to walk from terminal to plane??
your help will be greatly appreciated as product was pricey for me.
have a good day.
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Hi! Virtuali,
I have found something. In RCTP, when boarding with stairs, the van drove in, no pilots or passengers get off the van or bus. However, the green bar at the top still showed "pilots boarded" or " passengers boarded".
For me, it only happens in PacSim RCTP.
Any solution? Thanks!
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Hi! Virtuali,
I have come to a conclusion of my serial test. I find that this "no animation" issue occurs in all my airports in Taiwan, no matter default or 3rd party airport. However, it's normal in airports other than Taiwan(RC**)
This is so weird. I wonder under what circumstances would this kind of thing happen?
Scenery issue? or What?
Thanks a lot for your kind help!
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Something is wrong. Same over here. Everything is normal accept no passengers or crew showing up.
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Something is wrong. Same over here. Everything is normal accept no passengers or crew showing up.
What do you mean with "same over here" ? You too have no passengers ONLY in Taiwan ?
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Something is wrong. Same over here. Everything is normal accept no passengers or crew showing up.
What do you mean with "same over here" ? You too have no passengers ONLY in Taiwan ?
Hi! Virtuali,
I think there is some factor that's causing the absence of the animation, not necessarily in Taiwan scenery because I know some people have normal animation in Taiwan scenery, and some people have abnormal animation in other countries. That's why I wonder what the "common factor" might play the role.
Thanks!
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That means the location is not the issue, which is to be expected.
As I've said, passengers requires a bus and stairs, or a SODE jetway. Of course, the airplane cannot be empty, otherwise GSX might estimate no passengers. Disabling the "Estimate Passenger Number" option might help understanding the issue.
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That means the location is not the issue, which is to be expected.
As I've said, passengers requires a bus and stairs, or a SODE jetway. Of course, the airplane cannot be empty, otherwise GSX might estimate no passengers. Disabling the "Estimate Passenger Number" option might help understanding the issue.
I have unchecked the "Estimation" and input the number by myself so I am sure there are passengers, but still it occurs.... not quite a big thing, but I just hope we can figure this out... There are bus, stair coming and the GSX status bar( green bar) said "pilots boarded" and "passengers boarded" as soon as the bus or van arrived and then drive away pretty soon.....
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I have similar problem at HAAB airport bus arrives but pilots are walking behind and never reach aircraft. So other crews and passenger sequence does not start. I am a at aching photo of it
Best wishes
Ash
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I have similar problem at HAAB airport bus arrives but pilots are walking behind and never reach aircraft. So other crews and passenger sequence does not start. I am a at aching photo of it
Is this airplane a supported one ? If not, have you made a proper configuration for it ?
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Pmdg 777-200lr
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Pmdg 777-200lr
This is supported. Have you reconfigured it or are using the configuration that comes with GSX ?
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No. I haven't configured airplane or airport at all.
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No. I haven't configured airplane or airport at all.
Are you sure ? Check the customization page for the scenery, and see if you have an .INI file for it. In the same way, check in the airplane configuration page if it's says "internal GSX configuration" or something else.
As I've said in my previous message, disabling the "Estimate Passenger Number" option might help understanding the issue, for example to confirm the airplane wasn't empty.
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I haven't touched any customisation of aircraft. It is what it came from gsx. Estimate passenger number is disabled and i manually added pax number of 198. Passengers never boarded. Pilots keep doing sky walk and go away from aircraft. No crew boarding started and passenger buses never arrived.
Before boarding I requested catering services which went perfectly smooth. I reset gsx and directly requested push back and I worked perfectly except gsx told me not to start engine due to icing conditions when temp was 21c and dew point was 6. (Active sky)
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Try to disable Active Sky, and see if there's any difference.
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I am having the same problem. I am using ORBX , REX HD airports, and PMDG 747-8. Active Sky is not running. This is my third re-install (base and EP). I can hear the foot steps of the passengers boarding and voices - but no animated passengers or bus. I did not do any re-configuration of the gate or airplane - and deselected use of "jetways" as another test. BTW, I uncheck "estimated passengers" and entered the number when prompted. I tried different airports (e.g. KIAD, KLAX, and KPIT). No joy.
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I tried different airports (e.g. KIAD, KLAX, and KPIT). No joy.
You don't say which airports you are referring to. In order for passengers to be seen, all the following must be true:
- The scenery must have SODE jetways. Either replaced by GSX or provided with the scenery, but they must be SODE jetways.
- The jetways must be docked. If they cannot resolve the airplane door for any reason, passengers won't show.
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I missed the SODE requirement. Thanks for the quick response. I will try that. Great job on a terrific product.
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Hello everybody,
I am having the same issue, I was using fsx and I had no this issue, I am using now prepar3d v4.4 and I am experiencing the same issue than you. Someone has solved it? I am very sad because I can`t use GSX2.
I receive the message: gsx there are no passenger stairs. You will not see passengers visually.
I will appreciate some help because I want to solve it.
Regards
Hernando
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Hello everybody,
I am having the same issue, I was using fsx and I had no this issue, I am using now prepar3d v4.4 and I am experiencing the same issue than you. Someone has solved it? I am very sad because I can`t use GSX2.
I receive the message: gsx there are no passenger stairs. You will not see passengers visually.
I will appreciate some help because I want to solve it.
In the 3D Editor Mode, when I am in the aircraft I dont see the lines, the blue, the red and the green line to set the GSX2. I hope that you can help me soon.
Regards
Hernando
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In the 3D Editor Mode, when I am in the aircraft I dont see the lines, the blue, the red and the green line to set the GSX2. I hope that you can help me soon
That confirms what your problem is: your door is set to 0 or possibly underground, which would prevent the stair from appearing, and thus the passengers.
If the airplane configuration is correct, everything will work of course. Can you just try with an airplane internally supported by GSX and NOT modified by you, to confirm everything's working ?
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hello virtuali,
thank you for the answer, can you help me please how can I change if the door is set to 0 or possibly underground as you said to me in the answer.
What aircraft type support you to check if it is working correctly?
I checked with the prepar3d king air and I am experiencing the same issue.
regards
hernando
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I have attached a picture in which I am showing that I can`t configure the airplane.
In the 3D Editor Mode, when I am in the aircraft I dont see the lines, the blue, the red and the green line to set the GSX2. I hope that you can help me soon.
thank you and regards
hernando
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I have attached a picture in which I am showing that I can`t configure the airplane.
I already replied to this, and your picture confirms what I've said, see the text on top saying your door is at 0, 0, 0 ? You must move it to the correct position, using all the various Slew key commands explained in the manual, Page 49.