FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: jovejunior on September 26, 2018, 02:04:30 pm
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Good morning for everyone!
After I had update my GSX to Level 2, I'm having this problem:
THIS OCCURS WHEN I CUSTOMIZE THE PARKING POSITION AND I SELECT "POSITION HAS 1 JETWAY"
(https://image.ibb.co/g2Wtp9/1.png)
And this is the error:
"
couatl v3.2 (build 4043)
panic log started on Wed Sep 26 09:08:36 2018
problem raised by addon <unknown>
Traceback (most recent call last):
File ".\GSX\parkingDialog.py", line 1441, in recreateObjects
File ".\GSX\airportCustomization.py", line 1499, in saveCustomizations
File ".\python27\ConfigParser.py", line 412, in write
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe1' in position 52: ordinal not in range(128)
{'Airport': 'SBBR', 'User Pos': (-15.86842765380573, -47.91794671819931, 1062.81 m, 2.40618 m, 354.9999991338939)}
Added GSX user Jetway n.1 for Gate 13
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Sorry my english.
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Have you assigned the parking name, the jetway name or any other name with non-ascii characters ? Or, possibly, your own user name has accents ?
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Have you assigned the parking name, the jetway name or any other name with non-ascii characters ? Or, possibly, your own user name has accents ?
No, no! I tried in others aiports and the same error occurs.
I didn't change anything. I just push SHIFT+CTRL+F12...and when I select GATE HAS 1 JETWAY...this error appears.
Which username are you talking about? The Windows username? Or the FSDREAMTEAM?
My WIN username is JUVENAL PC
And my FSDREAMTEAM username is JOVEJUNIOR...
(https://preview.ibb.co/deFWSU/1.jpg)
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The Windows username?
The Windows user name, are you sure it doesn't contain non-ascii characters, like accents, etc. ?
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Or maybe your jetway friendly name contained non-ascii characters ? Try running the FSDT Live Update now, we added a check to skip characters, just in case.
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Or maybe your jetway friendly name contained non-ascii characters ? Try running the FSDT Live Update now, we added a check to skip characters, just in case.
I did the FSDT Update and the errors occurs again...look the log:
couatl v3.2 (build 4043)
panic log started on Thu Sep 27 19:24:48 2018
problem raised by addon <unknown>
Traceback (most recent call last):
File ".\GSX\parkingDialog.py", line 1455, in recreateObjects
File ".\GSX\airportCustomization.py", line 1503, in saveCustomizations
File ".\python27\ConfigParser.py", line 412, in write
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe1' in position 52: ordinal not in range(128)
{'Airport': 'SBBR', 'User Pos': (-15.868480908054192, -47.918383504090265, 1062.81 m, 2.40618 m, 355.0000126478238)}
Added GSX user Jetway n.1 for Gate 14
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I did the FSDT Update and the errors occurs again...look the log:
Maybe the problem is your existing .INI file, that was made when the editor still accepted those characters. Try to remove it or, if you don't want to lose it, see if you have any non-ascii characters in it. If you want, post your .INI file and I can fix it for you.
Post it as an Attachement to a message, please.
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I did the FSDT Update and the errors occurs again...look the log:
Maybe the problem is your existing .INI file, that was made when the editor still accepted those characters. Try to remove it or, if you don't want to lose it, see if you have any non-ascii characters in it. If you want, post your .INI file and I can fix it for you.
Post it as an Attachement to a message, please.
I'm at work now, but when I arrive at home I'll send to you. But I already deleted all the INI files 2 days ago...but I'll try again in few hours and I send to you the ini file.
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Maybe the problem is your existing .INI file, that was made when the editor still accepted those characters. Try to remove it or, if you don't want to lose it, see if you have any non-ascii characters in it. If you want, post your .INI file and I can fix it for you.
Post it as an Attachement to a message, please.
I have these 2 ini files on my Virtuali folder.
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Your files are both empty. What happens if you just remove them ?
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Your files are both empty. What happens if you just remove them ?
I deleted the INI files and the errors occurs yet. This is the error log:
couatl v3.2 (build 4043)
panic log started on Fri Sep 28 13:43:34 2018
problem raised by addon <unknown>
Traceback (most recent call last):
File ".\GSX\parkingDialog.py", line 1459, in recreateObjects
File ".\GSX\airportCustomization.py", line 1503, in saveCustomizations
File ".\python27\ConfigParser.py", line 412, in write
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe1' in position 52: ordinal not in range(128)
{'Airport': 'SBBR', 'User Pos': (-15.868427574406057, -47.91794672540951, 1062.81 m, 2.40618 m, 355.000016512355)}
Added GSX user Jetway n.1 for Gate 13
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I deleted the INI files and the errors occurs yet. This is the error log:
Ok, could you please post the complete path of the scenery you are editing ?
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Ok, could you please post the complete path of the scenery you are editing ?
C:\Users\jovej\AppData\Roaming\Virtuali\GSX
I discovered something....only this scenery has encountered this problem. I tested in another scenery and everything worked right!
Can u help me to discover the problem?
And only in this scenery of SBBR that the GSX doesn't save my changes on positions customizations.
I make the changes, and when I click on RESET POSITION, the GSX discard my changes.
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In others sceneries I still have this problem...when I put "HAS 1 JETWAY" the error message appears...
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C:\Users\jovej\AppData\Roaming\Virtuali\GSX
That's the path of your .INI file. I asked for the path of the scenery itself, the .BGL.
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C:\Users\jovej\AppData\Roaming\Virtuali\GSX
That's the path of your .INI file. I asked for the path of the scenery itself, the .BGL.
OOOH, ok, now I understood! the path was "C:\Program Files\Lockheed Martin\Prepar3D v4\ADD Cenário".
Now I renamed the "ADD Cenário" to "ADD Cenario" and it's working fine! Thank you very much for your help!