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Products Support => GSX Support FSX/P3D => Topic started by: Jimin1209 on September 13, 2018, 03:30:13 am

Title: GSX reading default afcad
Post by: Jimin1209 on September 13, 2018, 03:30:13 am
After update to V2, gsx reading default afcad only how to fix it?
Title: Re: GSX reading default afcad
Post by: virtuali on September 13, 2018, 03:33:16 am
It's impossible to help you with such a generic description of your problem. GSX surely reads the correct AFCAD and it respects both the layer priority in the scenery.cfg and the one in the add-on.xml files.

You haven't even said which simulator you use, so I cannot even tell if the add-on.xml file is relevant.

So, please, describe your issue more accurately, like which scenery you use, how they are layered, which simulator you use, etc.
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 13, 2018, 03:11:44 pm
I'm using P3D V4.1 and this problem show in some sceneries FSBM KSFO HD, Flytampa CYYZ, FSBM KIAD
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 13, 2018, 10:42:26 pm
In customization parking position menu gsx loading afcad from APX#### file
Title: Re: GSX reading default afcad
Post by: virtuali on September 13, 2018, 11:16:03 pm
Try the Restart and rebuild cache option in the Couatl settings menu.
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 13, 2018, 11:21:09 pm
Tried that but still same
Title: Re: GSX reading default afcad
Post by: virtuali on September 13, 2018, 11:52:44 pm
Enable logging in the Troubleshooting section of the GSX setting page, and the Restart and rebuild cache option in the Couatl settings menu. Then, exit the sim and to to this folder:

%APPDATA%\Virtuali

and post the Couatl.LOG file which should be there. Don't post it as it is. ZIP it and Attach it to a thread.
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 14, 2018, 01:45:00 pm
I sent bglman.log to support email did you check?
Title: Re: GSX reading default afcad
Post by: virtuali on September 14, 2018, 04:04:29 pm
I sent bglman.log to support email did you check?

You sent it at 11:45 PM. I do sometimes (not very often) sleep...I'll check it today, when I'll have time after replying to other users too.
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 14, 2018, 04:12:18 pm
Thanks and sorry about that
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 15, 2018, 10:30:12 pm
Hello, still checking??
Title: Re: GSX reading default afcad
Post by: virtuali on September 16, 2018, 03:58:29 am
Yes, we understand the issue, but it's not an easy fix. It caused by your username not using the western alphabet, so the program cannot read the whole scenery library.

We'll put this in the to-do list.
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 16, 2018, 04:57:09 am
Many thanks for you, is that will be update at new version?
Title: Re: GSX reading default afcad
Post by: hontzt on September 17, 2018, 04:22:42 pm
I have the same issue with the default AFCAD being read instead of the one associated with the addon scenery.  I'm using P3d v4.3.  The simulator and AI traffic respond to the proper AFCAD.

VR
Todd
Title: Re: GSX reading default afcad
Post by: virtuali on September 17, 2018, 04:28:54 pm
I have the same issue with the default AFCAD being read

Before you say you have the "same" issue, is your user name in Windows using non-Western alphabet (Russian, Chinese, Japanese, etc.). If not, then you don't have the same issue discussed here so, it's best if you post it in a new thread.
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 17, 2018, 07:30:40 pm
Hello Umberto,

When will you fix this error? i can't fly because of this problem :'(
Title: Re: GSX reading default afcad
Post by: virtuali on September 17, 2018, 09:46:38 pm
When will you fix this error? i can't fly because of this problem

We don't know when it will be fixed. It's not easy for us testing a non-Western Windows installation. You might try creating a new user account using only western characters for the name, but you'll have to reinstall the simulator there.
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 18, 2018, 12:38:39 am
Everything is fine before update to GSX V2, why GSX V2 have this problem? At v1 GSX reading correct afcad.. and i have couatl problem also :'(
Title: Re: GSX reading default afcad
Post by: virtuali on September 18, 2018, 08:39:34 am
Everything is fine before update to GSX V2, why GSX V2 have this problem? At v1 GSX reading correct afcad..

Because we changed the way we read the scenery library because, with the previous method, it wasn't possible to know the layer of scenery files added with the add-on.xml method so, if you used something like the Lorby Addon Organizer to rearrange them, GSX would know their layers, so it could "read the wrong AFCAD". But this method read the scenery_addons.XML file created by the simulator and, it's much easier to detect and support Unicode when reading an .XML file. Unfortunately, this file doesn't include the scenery layer.

So, in order to FIX the chance of reading the wrong AFCAD, we had to read the add-ons.cfg file instead and, since this is not an XML, its encoding is not certain, some utilities change it, some users change it, and it's apparently affected by your user name.

So, it's not a GSX "bug", it's a result of trying to make it MORE reliable in reading the correct scenery because, in the previous version, if you (or an utility) changed the layer of sceneries installed with the add-on.xml method, it was very likely to end up reading the wrong AFCAD. Since there are not that many users using a non-Western alphabet in their user name, this hasn't come up until you reported it.

As I've said, we'll have a look at this and, in the meantime, you might be able to fix it by changing the user name.

Quote
and i have couatl problem also :'(

What "problem" ?
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 18, 2018, 07:04:34 pm
This error

I tried exclude addon manager folder in AV program then reinstall GSX but still have problem
Title: Re: GSX reading default afcad
Post by: virtuali on September 19, 2018, 11:48:45 pm
I tried exclude addon manager folder in AV program then reinstall GSX but still have problem

Why you installed GSX inside the simulator ? The installer doesn't suggest that folder and, in fact, installing inside the simulator is probably the worse possible choice.

Uninstall everything, reply YES to the question "Do you want to remove the Addon Manager", and reinstall using either the suggested folder, or another drive, but NOT inside the simulator.
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 20, 2018, 12:04:11 am
Tried install in another folder (not in sim folder) but still showing problem
Title: Re: GSX reading default afcad
Post by: virtuali on September 20, 2018, 12:08:28 am
Tried install in another folder (not in sim folder) but still showing problem

But it worked before (just not reading the correct AFCAD ) ?

http://www.fsdreamteam.com/forum/index.php/topic,18725.msg129968.html#msg129968
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 20, 2018, 01:56:06 am
When i restart couatl or restart couatl and airport cache rebuild i show that error
Title: Re: GSX reading default afcad
Post by: virtuali on September 21, 2018, 11:40:00 pm
Could you please try running the FSDT Live Update now ? We posted an Addon Manager update which should hopefully fix your problem, which was caused by your username being Unicode.
Title: Re: GSX reading default afcad
Post by: Jimin1209 on September 22, 2018, 12:14:08 pm
I ran the live update which error fixed? Couatl error or afcad?