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Products Support => GSX Support FSX/P3D => Topic started by: D6z1 on September 12, 2018, 02:44:26 pm

Title: Requested clearance
Post by: D6z1 on September 12, 2018, 02:44:26 pm
Hi ,
I was trying to do my first flight with GSX and GSX live2 yesterday but when I requested to push back, a pop up  message requested me to do the clearance. But how can I do a clearance in GSX?
I have PRO ATC addon where I request the clearance for all procedure and I had done so but it didnt help. What went wrong?   Thanks for any advice.

Dezi
Title: Re: Requested clearance
Post by: virtuali on September 12, 2018, 02:51:54 pm
There's no message anywhere in GSX that tells you to DO a clearance.

When you select the  "Prepare for pushback and departure option", a message will say "Departure clearance requested", but it's just an informational message, the program is not expecting to do anything. Then, the window with the pushback direction will open.
Title: Re: Requested clearance
Post by: D6z1 on September 13, 2018, 04:32:39 pm
Yes, you are right with clearance message. It is only informal but no further  window with directional choice is shown me and I can not perform the push back. It simply doesnt offer me such the choice and no action follow. I need to use the FSX pushback when want to go on but it is  not the way. The GSX push back seems to me more realistic with wingwalker and so.....
Title: Re: Requested clearance
Post by: virtuali on September 14, 2018, 12:08:24 am
Which airport you used ? Sometimes pushback cannot start because of errors in the scenery.
Title: Re: Requested clearance
Post by: D6z1 on September 14, 2018, 09:24:00 am
Frankfurt/Main EDDF
Title: Re: Requested clearance
Post by: virtuali on September 14, 2018, 12:00:38 pm
Which gate ?
Title: Re: Requested clearance
Post by: D6z1 on September 14, 2018, 01:45:33 pm
C6
Title: Re: Requested clearance
Post by: virtuali on September 14, 2018, 03:56:28 pm
Works fine here. That parking has been set by the developer to have only a Left Pushback and, when I tried it, it offered me a Left Pushback and a Straight Pushback. Tried with a default 747.

However, some planes might have additional pusback constrains in their internal confguration. The PMDG 747, for example, has been set to prevent pushback if you still have the wheelchocks. GSX will of course tell you that but, if you move the Verbosity slider to the lowest settings, you'll miss any warnings from GSX.

Title: Re: Requested clearance
Post by: FireCapt on September 14, 2018, 05:18:22 pm
thanks Umberto,
that what I was getting at the other day. and when I didn't see anything moving I thought something was wrong.  This was on a Default Airport , KFAT gate# 16

Title: Re: Requested clearance
Post by: LukeK on September 14, 2018, 05:22:16 pm
I am getting the same problem... Default KPHX Gate 15, PMDG 737. I've had it at other airports, there is no regularity to it. Sometimes I don't get it for several flights, then I do 2 or 3 in a row. Once I reset the gate position it always works. Does that suggest something other than scenery/aircraft?

Cheers!

Luke
Title: Re: Requested clearance
Post by: virtuali on September 14, 2018, 06:23:58 pm
Try to see if you can find a reproducible pattern.
Title: Re: Requested clearance
Post by: FireCapt on September 14, 2018, 07:44:20 pm
yeah,
I just tested, KFAT Gate #16 works now on the Pushbacks. Thank  you  ;D
Title: Re: Requested clearance
Post by: LukeK on September 14, 2018, 09:06:22 pm
Try to see if you can find a reproducible pattern.

I have been trying, but I can find any rhyme or reason to it, and I'm not seeing anything in the logs. Is there anything I can submit to you that will help you debug?

Cheers!

Luke
Title: Re: Requested clearance
Post by: FireCapt on September 14, 2018, 09:38:00 pm
Luke,
Let me try it again with the PMDG 737 and see if I get the same results


Update:  Yeah  mine works fine now, Luke.  Try doing an Live Update and reboot you system and see if that help 8)