FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Lucas_F on September 09, 2018, 09:45:04 pm

Title: Jetway pitch up upon request
Post by: Lucas_F on September 09, 2018, 09:45:04 pm
Photo example here:
https://cdn.discordapp.com/attachments/488101767582842884/488433829678153728/image.png
https://cdn.discordapp.com/attachments/488101767582842884/488435834060800030/unknown.png
Title: Re: Jetway pitch up upon request
Post by: virtuali on September 09, 2018, 09:46:54 pm
There's surely something wrong in your airplane configuration. Try with an airplane supported by GSX internally.
Title: Re: Jetway pitch up upon request
Post by: XiZy on September 09, 2018, 09:49:58 pm
The first pic is PMDG 777, the second is PMDG 737, these arent supported aircraft?
Title: Re: Jetway pitch up upon request
Post by: Lucas_F on September 09, 2018, 09:53:50 pm
also happens in the fslabs a319
Title: Re: Jetway pitch up upon request
Post by: virtuali on September 09, 2018, 09:54:30 pm
The first pic is PMDG 777, the second is PMDG 737, these arent supported aircraft?

Yes, but maybe you customized them.
Title: Re: Jetway pitch up upon request
Post by: virtuali on September 09, 2018, 09:55:20 pm
Which is the exact name of that jetway ?
Title: Re: Jetway pitch up upon request
Post by: XiZy on September 09, 2018, 09:55:59 pm
But when the jetway approaches the doors, it fits perfectly? What else could I have done wrong?
Title: Re: Jetway pitch up upon request
Post by: XiZy on September 09, 2018, 09:57:19 pm
I have used many types of them but mainly ThyssenKrupp two/three bridged crystal with different lenghts.
Title: Re: Jetway pitch up upon request
Post by: virtuali on September 09, 2018, 10:26:59 pm
The exact name of the jetway, please.
Title: Re: Jetway pitch up upon request
Post by: copilot767 on September 09, 2018, 10:33:35 pm
Exactly same problem here..
And in this thread Down here- I have also found some more answers..
But still need the last...

http://www.fsdreamteam.com/forum/index.php/topic,18482.0.html
Title: Re: Jetway pitch up upon request
Post by: XiZy on September 09, 2018, 10:34:17 pm
Both of the jetways on the first pic are ThyssenKrupp Apron drive Two-tunnel crystal 41/24.
Title: Re: Jetway pitch up upon request
Post by: copilot767 on September 09, 2018, 10:48:30 pm
Just Discovered:
gate 509 jetblue- FS Dream team KJFK also does it- and I have not changed anything in
This airport- just loaded it
And until now it does it, in these airports where there was sode SODE jetways before GSX was installed.
Title: Re: Jetway pitch up upon request
Post by: XiZy on September 09, 2018, 10:52:34 pm
But before the level 2 update, there were own movable jetways from the author of the scenery.
Title: Re: Jetway pitch up upon request
Post by: virtuali on September 09, 2018, 10:54:22 pm
Both of the jetways on the first pic are ThyssenKrupp Apron drive Two-tunnel crystal 41/24.

Works fine here. Have you seen an error from SODE ? It might be that SODE crashed as soon as it was called.
Title: Re: Jetway pitch up upon request
Post by: copilot767 on September 09, 2018, 11:00:51 pm
Can you check gate 509 out at KJFK from FS Dream..
Look from outside at the gate- and see What happening, when Press operate jetway?
Title: Re: Jetway pitch up upon request
Post by: XiZy on September 09, 2018, 11:07:40 pm
Both of the jetways on the first pic are ThyssenKrupp Apron drive Two-tunnel crystal 41/24.

Works fine here. Have you seen an error from SODE ? It might be that SODE crashed as soon as it was called.
Nope, nothing goes up, maybe I can try inserting the jetways again? I tried loading to the different gate with same jetways and the jetways were down as usal...
Title: Re: Jetway pitch up upon request
Post by: virtuali on September 09, 2018, 11:26:22 pm
Can you check gate 509 out at KJFK from FS Dream..?

Yes, it happens here too, but only at JFK2, if I insert the same jetway in another airport, it works normally. Maybe there's something related to the lat/lon or the parking heading. We'll look into it.
Title: Re: Jetway pitch up upon request
Post by: copilot767 on September 09, 2018, 11:35:21 pm
Yes exactly the problem - the gate starts from a wrong position- but docks correct. and when undocking it moves back to wrong position again. Then your push start, moves about 10 meters back, and suddenly Gate jump to normal position again.

In an airport from Vidan Design EKBI - have SODE from beginning, I deleted them and inserted GSX jetways, ALL gates have the problem...

Looking forward to the problem fix, and glad you also can find the issue now.

And dont think its the jetway model. think its something in these specific airports- and until know I have seen the problems with airports already have SODE -  like etc.  KJFK. and EKBI
Title: Re: Jetway pitch up upon request
Post by: XiZy on September 11, 2018, 06:16:19 pm
So should we wait for the update that fixes it?
Title: Re: Jetway pitch up upon request
Post by: virtualstuff on September 11, 2018, 07:02:19 pm
Can you check gate 509 out at KJFK from FS Dream..?

Yes, it happens here too, but only at JFK2, if I insert the same jetway in another airport, it works normally. Maybe there's something related to the lat/lon or the parking heading. We'll look into it.

Well I'm working with the TB3 37 -18 at EHAM double gates and it happens with the PMDG aircraft maybe a conflict regrading the invisible boundary around the aircraft?
Title: Re: Jetway pitch up upon request
Post by: virtuali on September 11, 2018, 07:23:42 pm
So should we wait for the update that fixes it?

Yes, we fixed it, we'll post the update very soon.
Title: Re: Jetway pitch up upon request
Post by: XiZy on September 11, 2018, 08:12:12 pm
Fantastic work, thanks very much!
Title: Re: Jetway pitch up upon request
Post by: Ghostrider114 on September 11, 2018, 09:41:58 pm
I had this happen with the default FSX:SE 747.  With all of the JBT corrugated steel jetways.
Title: Re: Jetway pitch up upon request
Post by: copilot767 on September 11, 2018, 11:42:19 pm
Has it been fixed..

Great :)

Chris from Denmark