FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Chamsin91 on September 07, 2018, 08:39:48 pm

Title: Couatl Problem **SOLVED**
Post by: Chamsin91 on September 07, 2018, 08:39:48 pm
Hi FSDT, first time i have this message, after Updating to the newest GSX.
E:\Addon Manager is in my Exclusion of my Antivirus.

Whats the Problem here?
Title: Re: Couatl Problem
Post by: virtualstuff on September 07, 2018, 08:43:40 pm
Hi FSDT, first time i have this message, after Updating to the newest GSX.
E:\Addon Manager is in my Exclusion of my Antivirus.

Whats the Problem here?


Have the same problem after purchasing GSX2 and running the latest installer before that everything was running fine....
http://www.fsdreamteam.com/forum/index.php/topic,18393.0.html
Title: Re: Couatl Problem
Post by: virtuali on September 07, 2018, 08:45:55 pm
You probably started the Live Update without allowing enough time for the simulator to full close. This likely prevented the update and resulted in the previous session still opened and stuck.

A Windows restart followed by another Live Update (just to be sure you get the last version) should fix this.

If it doesn't, then IT IS the antivirus, as the message says.
Title: Re: Couatl Problem
Post by: Astro_liam on September 07, 2018, 08:51:07 pm
Im getting the exact same, GSXlvl2 was working fine and then I went and tried to install JFK and now the Couatl menu wont start up at all
Title: Re: Couatl Problem
Post by: virtuali on September 07, 2018, 08:51:55 pm
You don't say if you followed the advice in my previous reply.
Title: Re: Couatl Problem
Post by: Chamsin91 on September 07, 2018, 08:56:36 pm
Same issue after your advice.
My Antivirus is off now, but its not working.
Title: Re: Couatl Problem
Post by: Astro_liam on September 07, 2018, 09:03:57 pm
I have got rid of GSX and JFK and tried to reinstall just GSX again, and still no Couatl Menu appearing. No antivirus running. Have ran the FSDT updater!
Title: Re: Couatl Problem
Post by: njflyer08 on September 07, 2018, 09:07:41 pm
I am having the same problem. It did work initially, then I started customizing a gate @FSDT KJFK V2, and after that GSX would not start (same error message as OP).
Steps I have taken:

- Uninstalled GSX
- Rebooted
- Re-installed GSX
- Rebooted
- Ran FSDT Live update
- Rebooted
- Started P3D - GSX not working (Antivirus error message)
- Disabled Antivirus
- Started P3D - GSX not working (Antivirus error message)

thank you in advance
Bruno
Title: Re: Couatl Problem
Post by: rfelger on September 07, 2018, 09:12:06 pm
Hello, I too have the same issue, I have re-installed twice , ran live update & still gtting the Antivirus error saying it want let COUATL start. I also have no anti-virus softweare installed. GSX worked fine until this latest build. Please advise on a solution.
Thanks.
Title: Re: Couatl Problem
Post by: virtuali on September 07, 2018, 09:13:58 pm
Run the FSDT Live Update again, I think the issue was caused by a file still not updated on all servers.
Title: Re: Couatl Problem
Post by: BillS511 on September 07, 2018, 09:20:50 pm
Just getting ready to post same issue. Rerunning updater will report.
Title: Re: Couatl Problem
Post by: 2009gtr on September 07, 2018, 09:25:38 pm
Same issue... same messages...Now I try rerunning  live updater . Regards
Title: Re: Couatl Problem
Post by: BillS511 on September 07, 2018, 09:28:04 pm
All right! Good to go! Thanks Umberto!
Time to read manual. Yeah I actually reads manuals. ;D
Title: Re: Couatl Problem
Post by: Stylie_ on September 07, 2018, 09:30:16 pm
Run the FSDT Live Update again, I think the issue was caused by a file still not updated on all servers.


I performed the live update 5 minutes ago, can also confirm I am getting the same issue. Had it since installing the latest version of GSX. Level 2 is activated on my PC

No Anti-Virus installed and exception in firewall has been added
Title: Re: Couatl Problem
Post by: Gooslum on September 07, 2018, 09:35:10 pm
HI,

Same issue here, all antivirus exclusions added, windows restarted, followed by FSDT live updated (twice). No results unfortunately. Cuatl doesn´t appear in the menu bar and receiving the antivirus message mentioned  after trying the key insertion (addon manager).


Regards
Title: Re: Couatl Problem
Post by: virtuali on September 07, 2018, 09:38:00 pm
I can only confirm (and other users confirmed it as well), that running the FSDT Live Update again, I think the issue was caused by a file still not updated on all servers.

It might take a bit more time for all user to get the fix, because we don't run a single server, but we run over the Cloudflare network, over about 120 servers around the world, so it might be enough to try it again after a couple of minutes or so.
Title: Re: Couatl Problem
Post by: airbusguy320 on September 07, 2018, 09:38:44 pm
Hello,

I have the same issue.
Tried restart and Live Update, but again the message shows.
This is strange: couatl does load with P3D (confirmed in task manager), but when starting a flight, it quits.
And then off course the same message. It cannot be related to any anti-virus.
Title: Re: Couatl Problem
Post by: Astro_liam on September 07, 2018, 09:38:44 pm
My issue seems to be fixed now. Ran the live updater again :) GSX and now JFK installed successfully
Title: Re: Couatl Problem
Post by: Wothan on September 07, 2018, 09:42:28 pm
Same here  :-\

-P3D V4.3 NOT running.

-Uninstalled old GSX V1
-Deleted C:\Program Files (x86)\Addon Manager folder

-Installed new GSX V2 with no apparent issues

Running P3D V4.3 and going into the sim I get this error:

http://www.fsdreamteam.com/forum/index.php?action=dlattach;topic=18392.0;attach=24098;image

I then exited P3D V4.3 and made the exclusions in Microsoft Security Essentials (Win7 Home Danish):

http://www.fsdreamteam.com/forum/index.php?action=dlattach;topic=18392.0;attach=24100;image

But still get the same error.

-Re-started computer.
-Run FSDT Live Update

-Starting P3D V4.3

Same error again.

FinnJ
Title: Re: Couatl Problem
Post by: thueser on September 07, 2018, 09:44:21 pm
Hi folks,

i can confirm: run the Updater again (21:30 CET/19:30z). Issue fixed now. You can also re-activate your AV Program.
Title: Re: Couatl Problem
Post by: virtuali on September 07, 2018, 09:45:23 pm
That's what I said. I can only confirm (and other users confirmed it as well), that running the FSDT Live Update again will fix the problem.

It might take a bit more time for all user to get the fix, because we don't run a single server, but we run over the Cloudflare network, over about 120 servers around the world, so it might be enough to try it again after a couple of minutes or so.
Title: Re: Couatl Problem
Post by: Gooslum on September 07, 2018, 09:51:23 pm
I can confirm it too. The issue has been fixed after running the live update one more time.

Thanks
Title: Re: Couatl Problem
Post by: njflyer08 on September 07, 2018, 09:52:48 pm
Same here, everything is working now after running the FSDT Live update. Thank you!
Title: Re: Couatl Problem
Post by: Wothan on September 07, 2018, 10:18:50 pm
Fixed on my side  :)
Thanks

FinnJ
Title: Re: Couatl Problem **SOLVED**
Post by: 2009gtr on September 07, 2018, 10:35:33 pm
Ok , after reupdate now seem work fine. Now I test deep in flight . Thank you