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Products Support => GSX Support FSX/P3D => Topic started by: alpha117 on September 07, 2018, 06:06:52 pm

Title: GSX Control Panel (v2) does not open **SOLVED**
Post by: alpha117 on September 07, 2018, 06:06:52 pm
As the title says, cannot get the panel to open. tried shortcut and also the .exe direct

Thanks

Clive
Title: Re: GSX Control Panel (v2) does not open
Post by: virtuali on September 07, 2018, 06:47:39 pm
Do you see any errors ? Which OS you use ?
Title: Re: GSX Control Panel (v2) does not open
Post by: alpha117 on September 07, 2018, 06:48:50 pm
No errors, WIN10.
Title: Re: GSX Control Panel (v2) does not open
Post by: alpha117 on September 07, 2018, 07:25:18 pm
From event viewer

Faulting application name: GSX Level 2 Control Panel.exe, version: 1.0.0.0, time stamp: 0x5b8f832b
Faulting module name: KERNELBASE.dll, version: 10.0.17134.165, time stamp: 0xfa43f4b2
Exception code: 0xe0434352
Fault offset: 0x0010ddc2
Faulting process id: 0x40c
Faulting application start time: 0x01d446d04d14c9b9
Faulting application path: C:\Program Files (x86)\Addon Manager\couatl\GSX\GSX Level 2 Control Panel.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 832070ec-1a79-4c1b-871b-c4e029de4218
Faulting package full name:
Faulting package-relative application ID:





Application: GSX Level 2 Control Panel.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.DirectoryNotFoundException
   at System.IO.__Error.WinIOError(Int32, System.String)
   at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
   at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean, Boolean, Boolean)
   at System.IO.File.InternalReadAllBytes(System.String, Boolean)
   at GSX_Level_2_Control_Panel.TSimDescr.CheckJetways()
   at GSX_Level_2_Control_Panel.frmMetro.UpdateControlsStatus()
   at GSX_Level_2_Control_Panel.frmMetro..ctor()
   at GSX_Level_2_Control_Panel.Program.Main()
Title: Re: GSX Control Panel (v2) does not open
Post by: virtuali on September 07, 2018, 07:37:28 pm
Strange, it looks as if you lost the whole default airport objects file. Do you have this file under the simulator root folder ?

Scenery\Global\scenery\airport_objects.bgl ?
Title: Re: GSX Control Panel (v2) does not open
Post by: eke2000 on September 07, 2018, 07:48:19 pm
Hi, me too

 I use P3D4.3 and Window 7 (AVG antivirus off) - GSX Level 2 Controöl Panel has stopped working
details:
Problem signature:
  Problem Event Name:   CLR20r3
  Problem Signature 01:   GSX Level 2 Control Panel.exe
  Problem Signature 02:   1.0.0.0
  Problem Signature 03:   5b8f832b
  Problem Signature 04:   mscorlib
  Problem Signature 05:   4.7.2558.0
  Problem Signature 06:   59d412f7
  Problem Signature 07:   166f


  Problem Signature 08:   fc
  Problem Signature 09:   System.IO.DirectoryNotFound
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1061
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

In simulator, when opened GSX i can`t see virtual passenger or crew!!
Title: Re: GSX Control Panel (v2) does not open
Post by: alpha117 on September 07, 2018, 08:00:18 pm
Quote from: virtuali on September 07, 2018, 07:37:28 pm
Strange, it looks as if you lost the whole default airport objects file. Do you have this file under the simulator root folder ?

Scenery\Global\scenery\airport_objects.bgl ?

Yep, size 8634KB  also have airport_objects.gsx  same size
Title: Re: GSX Control Panel (v2) does not open
Post by: marcopolo39 on September 07, 2018, 08:08:30 pm
I have this problem as well. I have the airport_objects.bgl and .gsx

UPDATE:
I reinstalled GSX and when trying to open the GSX control panel I get this error message "Cannot open file C:\Program Files\Lockheed Martin\Prepar3Dv4\scenery\Global\scenery\airport_objects.bgl"

Would reinstalling the P3D scenery work?
Title: Re: GSX Control Panel (v2) does not open
Post by: virtuali on September 07, 2018, 10:40:43 pm
You really don't have that file ? If that's the case, then yes, reinstalling the sim will fix it, it's a default file, fairly important (maybe not, if you only use payware airports)
Title: Re: GSX Control Panel (v2) does not open
Post by: marcopolo39 on September 07, 2018, 10:49:58 pm
I deleted the airport_objects.bgl and .gsx, ran the P3D scenery module and then the gsx installer and the gsx control panel still can't read the file
Title: Re: GSX Control Panel (v2) does not open
Post by: virtuali on September 07, 2018, 10:52:01 pm
Are you SURE this is the correct folder ?

C:\Program Files\Lockheed Martin\Prepar3Dv4

And not, perhaps:

C:\Program Files\Lockheed Martin\Prepar3D v4

which is the default ? Could be your registry key is not matching the installed folder ?
Title: Re: GSX Control Panel (v2) does not open
Post by: marcopolo39 on September 07, 2018, 11:15:50 pm
I just ran the new update on the live updater and the problem has been solved. Thank you Umberto for your help!
Title: Re: GSX Control Panel (v2) does not open
Post by: alpha117 on September 08, 2018, 08:59:18 am
Quote from: marcopolo39 on September 07, 2018, 11:15:50 pm
I just ran the new update on the live updater and the problem has been solved. Thank you Umberto for your help!

Yep, same here.  Works fine.

Great work and quick

Thanks