FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: jordanpowell101 on May 19, 2018, 11:41:15 pm
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Hello all,
So I randomly just started to have an Issue with my Addon Manager for FSX. I have tried uninstalling and reinstalling several times and nothing seems to be working. My antivirus is off and I don't know what else to do. It was just working fine a few hours ago. I have not installed any new add-ons since then. Can anyone please help me.
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As explained many times on the forum, turning off the antivirus is not required, and might not be enough, because some antivirus are still active with their service, even if they appear to be turned off.
Which is why, we always suggest to configure the antivirus to exclude the Addon Manager folder from scanning instead.
Then, with the antivirus configured this way, reinstall GSX.
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As explained many times on the forum, turning off the antivirus is not required, and might not be enough, because some antivirus are still active with their service, even if they appear to be turned off.
Which is why, we always suggest to configure the antivirus to exclude the Addon Manager folder from scanning instead.
Then, with the antivirus configured this way, reinstall GSX.
So I tried doing this and I get the Addon Manager in the Menu but I can't open it. Is says "Addon Manager..." There is also no menu for Coautl like there used to be. I'm not sure what to do next. GSX also does not showup in the menu. I have tried reinstalling addon manager and GSX and some sceneries and followed your steps with the Antivirus and nothing works.
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If you are SURE you did exactly as instructed, which means configuring the antivirus to exclude the Addon Manager folder from scanning, and reinstalling, it's possible the issue is caused by missing/corrupted VC++ libraries on your system.
See this post here, even if it refers to P3D, the issue is the same:
http://www.fsdreamteam.com/forum/index.php/topic,17484.msg122656.html#msg122656
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If you are SURE you did exactly as instructed, which means configuring the antivirus to exclude the Addon Manager folder from scanning, and reinstalling, it's possible the issue is caused by missing/corrupted VC++ libraries on your system.
See this post here, even if it refers to P3D, the issue is the same:
http://www.fsdreamteam.com/forum/index.php/topic,17484.msg122656.html#msg122656
I don’t believe this is the problem because I uninstalled and re-downloaded all FSDT products and then it worked. However, when I exited the sim and restarted, I got the same problem again. Addon-manager doesn’t show up at all and when I try and click the “Couatl Settings” tab under the add-one menu it just disappears. Nothing works I have looked up everything on numerous forums and nothing works at all. FSX was literally working fine and then all of a sudden this happened. I’m not willing to re-install or repair FSX because I know that’s not the problem. Can you please try and help me.
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Can someone please help me. I don’t know what to do
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Addon-manager doesn’t show up at all and when I try and click the “Couatl Settings” tab under the add-one menu it just disappears.
Sorry, but it's technically IMPOSSIBLE for this to be happening the way you are describing it. The Couatl Settings menu will ONLY appear if the Couatl program has loaded successfully, and Couatl will NOT load if the Addon Manager hasn't loaded first so, while it's possible you might see the Addon Manager but not the Couatl menus, it's IMPOSSIBLE you would see the Couatl menu without the Addon Manager.
Please check again and report what's really happening, because it's just not possible you are seeing exactly this.
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Addon-manager doesn’t show up at all and when I try and click the “Couatl Settings” tab under the add-one menu it just disappears.
Sorry, but it's technically IMPOSSIBLE for this to be happening the way you are describing it. The Couatl Settings menu will ONLY appear if the Couatl program has loaded successfully, and Couatl will NOT load if the Addon Manager hasn't loaded first so, while it's possible you might see the Addon Manager but not the Couatl menus, it's IMPOSSIBLE you would see the Couatl menu without the Addon Manager.
Please check again and report what's really happening, because it's just not possible you are seeing exactly this.
ok so i did an fsx repair and reinstalled addon manager and it seemed that for some reason i couldn’t load that particular flight but i did a new one and now the buildings won’t load even after the airport cache is regenerated. i’ve uninstalled gsx and addon manager and reinstalled them and i am still getting the same problem with buildings not showing up. i have no idea why all of this is happening out of the blue for no reason.
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Is still not very clear from your message if you are missing the Addon Manger menu, the Couatl menus, or both. In any case, the solution for missing menus is always the same: configure the antivirus correctly and be sure you are not missing any required libraries, which we obviously install automatically but, sometimes, due to conflicts caused by other software, they might require a reinstall.
I'll link again the post which explains how to reinstall libraries:
http://www.fsdreamteam.com/forum/index.php/topic,17484.msg122656.html#msg122656
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Is still not very clear from your message if you are missing the Addon Manger menu, the Couatl menus, or both. In any case, the solution for missing menus is always the same: configure the antivirus correctly and be sure you are not missing any required libraries, which we obviously install automatically but, sometimes, due to conflicts caused by other software, they might require a reinstall.
I'll link again the post which explains how to reinstall libraries:
http://www.fsdreamteam.com/forum/index.php/topic,17484.msg122656.html#msg122656
hey i am sorry about the confusion. for some weird reason before i did an FSX repair, what would happen is i would load up and airport that uses addon manager (i used flightbeam kiad) and when the airport loaded, there was only a selection for couatl (the option that says reload couatl or reload couatl and rebuild airport cache). there was no option for addon manager at all. it was very weird. what got even weirder was when i clicked on reload couatl and rebuild airport cache. after clicking that the whole couatl section would disappear all together. but fsx repair fixed that and now my only problem is when i load up and airport that used addon manager, the status bar up top will say airport cache reloaded successfully but there will be no buildings. and still continues to give me this error after reinstalling addon manager and gsx again. (btw i have both the couatl and addon manager menu’s now)
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and when the airport loaded, there was only a selection for couatl (the option that says reload couatl or reload couatl and rebuild airport cache). there was no option for addon manager at all.
I can only repeat and confirm, it's NOT POSSIBLE that you would have the Couatl menu without the Addon Manager menu, since Couatl cannot start and won't create any menus, if it hasn't successfully connected to the Addon Manager.
and still continues to give me this error after reinstalling addon manager and gsx again. (btw i have both the couatl and addon manager menu’s now)
Which error ?
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when i said error i mean that there are still no buildings that are showing up after the airport cache regeneration
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when i said error i mean that there are still no buildings that are showing up after the airport cache regeneration
But did the cache regeneration completed, or it resulted in some error ?
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yes the cache regeneration completed. there was no error
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yes the cache regeneration completed. there was no error
Does it mean you saw the message "Airport cache loaded successfully" at the end ? If yes, this means GSX is working normally.
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yes the cache regeneration completed. there was no error
Does it mean you saw the message "Airport cache loaded successfully" at the end ? If yes, this means GSX is working normally.
GSX works normally that’s not the problem. the problem is that there are no buildings at all even though fsx says the airport cache regeneration is complete. and this only happens (the buildings not showing) whenever i load a previous flight. if i start a new one everything is fine. i don’t understand what is happening.
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You haven't replied to my question. Does it mean you saw the message "Airport cache loaded successfully" at the end ?
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You haven't replied to my question. Does it mean you saw the message "Airport cache loaded successfully" at the end ?
You haven't replied to my question. Does it mean you saw the message "Airport cache loaded successfully" at the end ?
yes i see that message
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yes i see that message
Then I'm sorry, but I can only repeat and confirm that, if during a session were you saw the "Airport cache loaded successfully", the only possible reason why you don't see the GSX menu, is a key conflict.
Could be you disabled all messages from GSX with the Verbosity slider ? Maybe GSX is trying to tell you something, but you cannot see it, because you disabled all the warnings.
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yes i see that message
Then I'm sorry, but I can only repeat and confirm that, if during a session were you saw the "Airport cache loaded successfully", the only possible reason why you don't see the GSX menu, is a key conflict.
Could be you disabled all messages from GSX with the Verbosity slider ? Maybe GSX is trying to tell you something, but you cannot see it, because you disabled all the warnings.
no no i think you’re confused. after doing an fsx repair, i have all of the menus now. i have the gsx menu and all the other menus. my problem now is that when i load fsx, there are no buildings at the airport. even after i get that “airport cache regeneration complete”. gsx and addon manager and couatl is all there. i just have no buildings, even after the airport cache is regenerated.
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i have all of the menus now. i have the gsx menu and all the other menus. my problem now is that when i load fsx, there are no buildings at the airport. even after i get that “airport cache regeneration complete”. gsx and addon manager and couatl is all there. i just have no buildings, even after the airport cache is regenerated.
I haven't asked if you have the "airport cache regeneration complete" following a "Restart and rebuild the airport cache", I asked if you have the "Airport cache loaded successfully", which indicates everything is working normally, including GSX, on a normal session, one that you haven't use the "Restart and rebuild the airport cache" option. Do you have it ? If yes, it means all the software is working normally.
If you don't see the BUILDINGS of an airport (you haven't even said WHICH airport you are referring to), then it's likely you haven't installed it.
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yes it says that it reloaded successfully. also i do have the airport installed. also to add it’s not just one airport, it’s all the airport i have installed that use addon manager. (ex. fsdreamteam and flightbeam). it’s weird because whenever i load up a new flight everything runs normally and the buildings show. but whenever i load a saved flight, it says that everything regenerated SUCCESSFULLY but there are still no buildings. i have the airports installed and also addon manager confirms it.
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it’s weird because whenever i load up a new flight everything runs normally and the buildings show. but whenever i load a saved flight, it says that everything regenerated SUCCESSFULLY but there are still no buildings.
There's no difference whatsoever between starting a new flight or loading a saved one: the buildings will appear just the same.
Unless, with "saved flight", you don't really mean a "saved flight" but, instead, a RECORDED flight.
If yes, than it's entirely normal, since the default video recorder of the sim doesn't playback any objects created programmatically, and all our sceneries are made like that, so the default video recorder is not compatible with any product that does that but, of course, is NOT affecting "just" products handled by the Addon Manager. All products that create objects the same way won't show up in the default video recorder, like those using SODE, AI traffic products like UT Live that creates AI on the fly, etc...
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Nope that’s not what i mean at all. what i said to you is what i mean. it may sound weird or “impossible” but it’s happening and i’m reporting it EXACTLY as i see it. i’m not sure if you do teamviewer sessions ( i think that’s what they’re called) but everything that i’ve told you is exactly what’s happening. there is no “i think you mean” because i’m literally telling you what’s happening. This stuff never happened before, it all happened randomly without explanation. i’ve never had an issue using any of your products at all until about a few months ago. can you please do the session thingy because i honestly don’t know what to do. everything i reported to you, you seem to think that i am mistaken when i am not. i am telling you whats happening as i see it.
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it may sound weird or “impossible” but it’s happening and i’m reporting it EXACTLY as i see it.
Since it IS impossible, I could only assume you meant something else like, for example, object not showing in the Instant replay, which is NORMAL. As I've said, it's impossible you would see the airport buildings when starting a flight, but not when loading a saved flight.
So, I'll ask it again, just to be sure:
Do you STILL see the "Airport cache loaded successfully" after loading a saved flight, with all the normal menus (Couatl and GSX) still there ? If the saved flight has a different airplane, the software will restart automatically so, I'm trying to understand if your issue it's just that for some reason, the restart doesn't work when switching to a different airplane and, perhaps, if happens with a *specific* airplane model, one that was used in that saved flight.