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Products Support => GSX Support FSX/P3D => Topic started by: Ray Proudfoot on April 12, 2018, 04:31:20 pm

Title: Carenado PC-12 and refuelling
Post by: Ray Proudfoot on April 12, 2018, 04:31:20 pm

Hi Umberto,

I'm trying to get fuel loaded for my Carenado PC-12. Single-engine aircraft with left & right fuel tanks. But when the tanker pulls up a message states "Please use the refuelling system of your aircraft to refuel."

It's as simple as it can get. Two tanks. Why won't it fuel the aircraft?

Title: Re: Carenado PC-12 and refuelling
Post by: virtuali on April 12, 2018, 10:05:15 pm

That's because you haven't enabled the "Show the FSX Fuel and Cargo page" setting in the GSX airplane customization page, so GSX assumes this airplane has a custom fuel system that it's not supposed to mess with.

Since that plane is not internally supported by GSX, the only possible reason for that setting to be disabled ( it's enabled by default ), is either you or whoever made that plane custom configuration (maybe it comes with a GSX.CFG file already ?), set it so.

Title: Re: Carenado PC-12 and refuelling
Post by: Ray Proudfoot on April 12, 2018, 10:32:00 pm

Thanks Umberto. I’ll check the setting tomorrow and change as necessary.