FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Alexandrolive on February 12, 2018, 03:45:34 pm

Title: Cant get my serial key
Post by: Alexandrolive on February 12, 2018, 03:45:34 pm

I bought GSX about 2 years ago and the order number is, STXXXXXXXXXX. But i dont have the serial key and about maybe 2 weeks ago i changed the email that it was suppost to send the serial key ect to from the email that i bought it with.

But when i go to the website to get the serial it said that it cant find the email and ordernumber matching in the database for all 3 emails.

Title: Re: Cant get my serial key
Post by: virtuali on February 12, 2018, 04:35:03 pm

You should NEVER, ever, post your personal details or your order number on a public forum. And, of course, the public form is not the place to discuss about missing orders, you should only use email for this.

Because, checking your order number (before editing it out), it clearly shows what your mistake is: you ordered using a 4th email address that you are not remembering but, if you used the proper support channel for this matter (email), I could have told you what it was.

Title: Re: Cant get my serial key
Post by: Alexandrolive on February 12, 2018, 09:52:26 pm

Ok so witch email do contact?, i dont have a forth email i very sure about that.