FSDreamTeam forum

General Category => General Discussion => Topic started by: Johnliem on June 09, 2017, 10:48:16 am

Title: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 09, 2017, 10:48:16 am
Hello


I have an issue Sometimes I can see XPOI,GSX, Coutl in Addons, this not always happend, and another issue is I have

when  I can see XPOI,GSX, Coutl in Addons, 

when I start an aircraft in an airport from one of FSDT  sometimes I do not see any building only a jetway of the airport, when this happend I go to couatl menu and restart it, than everything is okay,
this also happend before landing I do not see any building as well, to fix this the same action I mentiion earlier.


what I have done so far I have uninstall the driver of my Graphics card and reinstall it again with clean installation but this issue still appear sometimes

and yes I click FSDT live update before or after this issue occur,   I do not why this happend, what Have I done wrong?

all the airport I have installed  them from recent download. and I use P3D V4
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: virtuali on June 09, 2017, 12:36:23 pm
this also happend before landing I do not see any building as well, to fix this the same action I mentiion earlier.

Please report a precise case, airplane, location when this happens.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 09, 2017, 02:19:14 pm
I was approaching KLAX 25 R  with  747 of PMDG from KSFO 1 NM before landing I see from a distance that KLAX no builing at all only Jetways, normally I go to the addon menu and go to Coutl menu to restart it and then the builing will appear, that is what I did to fix the issue missing issue with no builing, but when there is no couatl , XPOI,GSX  in AddOns, I just landed without any building,
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: virtuali on June 09, 2017, 02:32:25 pm
Try to enabled logging in the Troubleshooting section of the GSX Settings. If it happens again, do not restart Couatl or the sim, but go this folder:

%APPDATA%\Virtuali

and send the (ZIPPED) Couatl.log, Attached to a post here.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 09, 2017, 02:34:19 pm
Okay thanks for quick respons I will send it when this happend again.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 09, 2017, 03:28:06 pm
Hello


Here is the log file you  asked me to send, it is happend again,

so I Depart from KLAX, I can see the XPOI ,GSX,couatl in Addons, so I enable logging  in the Troubleshooting section of the GSX setting, and before I Land I see no building in KSFO so I go to the XPOI ,GSX,couatl in Addons , but again they gone, see attechemnts
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 11, 2017, 10:38:46 am
Just an update about my issue

it seems that XPOI,GSX, Coutl in Addons always dissappear  about 5 minutes, it means that afterlanding I could not use them , but I am sure it will be fixed, just wondering if I am the only one who has this issue.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: virtuali on June 11, 2017, 02:59:39 pm
it seems that XPOI,GSX, Coutl in Addons always dissappear  about 5 minutes, it means that afterlanding I could not use them , but I am sure it will be fixed, just wondering if I am the only one who has this issue.

Sometimes it was reported over certain areas with lots of POIs. Did you had many categories enabled ? Try to reduce some of them, and see if it makes any difference.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 11, 2017, 03:17:24 pm
understood but so far I do not change anything in XPOI as I could not use it when I could not see it in AddOns, but i will give it a try.

the issue what I have actually not when I use the XPOI or GSX,  but  I could not see  XPOI ,GSX,couatl in Addons. just wondering if there is any strange thing in the log file I posted?
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: virtuali on June 11, 2017, 03:20:09 pm
just wondering if there is any strange thing in the log file I posted?

The issue is there's nothing wrong in the log. If there was, it would be much easier to understand it.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 11, 2017, 04:23:04 pm
do you think  I need to uninstall the GSX and reinstall it again? if the answer, yes ,do I also need to deactivated first or it is not neccesary.


I enclose another photo just landing in KLAX without any building and no XPOI ,GSX,couatl in Addons
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: virtuali on June 12, 2017, 10:44:02 am
do you think  I need to uninstall the GSX and reinstall it again? if the answer, yes ,do I also need to deactivated first or it is not neccesary.

I don't think your problem can be fixed by reinstalling. It seems something related to XPOI which makes the program crash. Are you able to use it in other areas ?
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 12, 2017, 11:07:07 am
sometimes, if I am lucky  :)
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 13, 2017, 06:04:17 pm
I still have the issue so far, just wondering if there is a work around which I can restart or reload the Addon in order I can use at least the GSX?

today I fly from KORD to KJFK and landing at KJFK without any building , and another flght from LFPG  to EHAM (FlyTampa) at EHAM I can see all the building as normal but no Addon so no GSX.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: virtuali on June 14, 2017, 12:44:08 pm
Do you have the same problem if you disable XPOI ?
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 14, 2017, 12:48:31 pm
do not try it yet, I will do it and will let you know how it goes.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 14, 2017, 01:48:28 pm
just an update, I disable XPOI,
finally I can use the GSX  at KLAX and  I can see XPOI ,GSX,couatl in Addons,
I will give another flight later on, and will for sure let you know, I hope this will be the solution for the time being, as I often use the XPOI to see the POI when I am flying.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 15, 2017, 10:26:23 am
Anohter update for today after long flight from EHAM and landing at KDFW, and disable the XPOI it seems the issue is gone, so definitely the XPOI is the reason why I have this issue, and FYI I used the default setting of XPOI, but at the moment I disable it, hope that will be fixed soon, thanks for the support.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: virtuali on June 15, 2017, 10:34:07 am
Thank you, this is useful to know.
Title: Re: Sometimes I can not see XPOI ,GSX,couatl in Addons
Post by: Johnliem on June 15, 2017, 10:44:03 am
You are welcome, I hope you will fix this issue soon ;-)   have a nice day.