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Products Support => GSX Support FSX/P3D => Topic started by: raman93 on September 13, 2016, 01:04:00 pm

Title: unable to push back
Post by: raman93 on September 13, 2016, 01:04:00 pm

greetings ,
sometimes i am unale to push back using the tug . when i select push back for departure , the message appears ' this aircraft cannot be moved by tug'.the weight also seems reasonable .
attached image

Title: Re: unable to push back
Post by: virtuali on September 14, 2016, 12:19:09 pm

Nowhere in the GSX program there's such message. I believe the message is coming from another 3rd party addon, not from GSX.

Title: Re: unable to push back
Post by: raman93 on October 17, 2016, 09:27:03 am

greetings,
sometimes when i select push back for departure , nothing happens .the tow truck remains in place.

Title: Re: unable to push back
Post by: virtuali on October 17, 2016, 11:36:23 am

Quote from: raman93 on October 17, 2016, 09:27:03 am

sometimes when i select push back for departure , nothing happens .the tow truck remains in place.

Maybe you are on a parking from a 3rd party scenery that has disabled Pushback. That's why GSX has the ability to override this in the parking customization page.

Title: Re: unable to push back
Post by: raman93 on October 17, 2016, 11:38:16 am

greetings,
I am using the default scenery across all airports

Title: Re: unable to push back
Post by: virtuali on October 17, 2016, 11:40:02 am

Quote from: raman93 on October 17, 2016, 11:38:16 am

I am using the default scenery across all airports

Them the problem cannot possibly be caused by GSX, which seem to be confirmed from the extraneous message that surely didn't come from GSX you posted in your screenshot.

Title: Re: unable to push back
Post by: raman93 on October 17, 2016, 11:42:47 am

greetings,
this time , i did not receive any message . i just that when i selected push back for departure , nothing happened.

Title: Re: unable to push back
Post by: virtuali on October 17, 2016, 11:47:38 am

Quote from: raman93 on October 17, 2016, 11:42:47 am

this time , i did not receive any message . i just that when i selected push back for departure , nothing happened.

Perhaps GSX is trying to tell you something but, if you moved the "Verbosity" slider in the GSX - Settings too low, you won't see any of its messages.

Title: Re: unable to push back
Post by: raman93 on October 17, 2016, 11:49:53 am

greetings,
verbosity slider set to maximum. This happens only sometime . i was unable to find the reason for error.

Title: Re: unable to push back
Post by: raman93 on October 18, 2016, 12:37:32 pm

greetings,
please advise on what action needs to be taken.

Title: Re: unable to push back
Post by: virtuali on October 19, 2016, 09:42:05 am

Quote from: raman93 on October 18, 2016, 12:37:32 pm

please advise on what action needs to be taken.

I cannot replicate your problem in any way, and nobody ever reported it except, of course, the only reasons I already said to check: airport with pushback disabled, or some warning from GSX you cannot see.

Are you SURE your Default airports are UNEDITED ?

Title: Re: unable to push back
Post by: raman93 on October 19, 2016, 10:06:30 am

Goodday,
I use only the default scenery files across all airports in fsx.