FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: tonaz on July 18, 2016, 06:41:57 pm

Title: couatl.exe / kernelbase.dll crash
Post by: tonaz on July 18, 2016, 06:41:57 pm

Hello,
i was just flying from Instanbul to Cairo and near Ankara the sim just quitted to desktop.
This is the event log:

Nome dell'applicazione che ha generato l'errore: couatl.exe, versione: 3.1.0.3487, timestamp: 0x575eda1f
Nome del modulo che ha generato l'errore: KERNELBASE.dll, versione: 10.0.10586.494, timestamp: 0x5775e78b
Codice eccezione: 0xc0000409
Offset errore 0x000bdae8
ID processo che ha generato l'errore: 0xca8
Ora di avvio dell'applicazione che ha generato l'errore: 0x01d1e10cd1f9883e
Percorso dell'applicazione che ha generato l'errore: C:\P3D\fsdreamteam\couatl\couatl.exe
Percorso del modulo che ha generato l'errore: C:\Windows\SYSTEM32\KERNELBASE.dll
ID segnalazione: 77ed5c20-f791-435d-a3cc-287323c4f3d8

I have no addons on P3D v3.3.5, just GSX and FSPassengers, which never gave me problems.

Thanks for any help.

ADD 1:
Again, i retried to do this flight. After some minutes i contact Ankara center, the sim quit to desktop.
No event logs this time  ???
puzzling...

ADD 2:
Ah! third time, and again, after contacting Ankara Center, quit to desktop.
Looks like there is something wrong with Ankara, or my simulator simply does not like it  ;D
Same as first log, couatl.exe / kernelbase.dll crash related.

ADD 3:
I disabled addon manager and coutl from exe and dll cfg and i tried again the same flight.
Same result   :o
So it is not GSX related

This is out of my understanding. Umberto, do you have any clue about what it could be?
Basically P3D crash to desktop (without any prompt) when i am at that point, near Ankara anfter contacting the center.  ??? ??? ???

Thanks for any help, even if the problem is not gsx related.

Title: Re: couatl.exe / kernelbase.dll crash
Post by: virtuali on July 19, 2016, 05:06:32 am

Quote from: tonaz on July 18, 2016, 06:41:57 pm

Nome dell'applicazione che ha generato l'errore: couatl.exe, versione: 3.1.0.3487

This version is outdated, so first download and install the Stand-Alone Addon Manager to get the current version.