FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: mokeiko on July 16, 2016, 01:29:17 pm

Title: GSX error when exiting P3dv3.3.5
Post by: mokeiko on July 16, 2016, 01:29:17 pm

Hi,

I get the following error when I quit P3dv3.3.5. I just installed GSX to latest version.

Screenshot: see below



Windows event viewer shows following:

Description:
Faulting application name: couatl.exe, version: 3.1.0.3516, time stamp: 0x5784dc14
Faulting module name: KERNELBASE.dll, version: 10.0.10586.494, time stamp: 0x5775e78b
Exception code: 0xc0000409
Fault offset: 0x000bdae8
Faulting process id: 0x954
Faulting application start time: 0x01d1df473c7dc986
Faulting application path: M:\Prepar3D v3\fsdreamteam\couatl\couatl.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: cce4e8fe-cdd7-466f-805a-1c56c7f960c1
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-07-16T11:19:42.516410600Z" />
    <EventRecordID>3843</EventRecordID>
    <Channel>Application</Channel>
    <Computer>mokeiko</Computer>
    <Security />
  </System>
  <EventData>
    <Data>couatl.exe</Data>
    <Data>3.1.0.3516</Data>
    <Data>5784dc14</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>10.0.10586.494</Data>
    <Data>5775e78b</Data>
    <Data>c0000409</Data>
    <Data>000bdae8</Data>
    <Data>954</Data>
    <Data>01d1df473c7dc986</Data>
    <Data>M:\Prepar3D v3\fsdreamteam\couatl\couatl.exe</Data>
    <Data>C:\Windows\SYSTEM32\KERNELBASE.dll</Data>
    <Data>cce4e8fe-cdd7-466f-805a-1c56c7f960c1</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>


Thank you in advance for any help

Francisco

Title: Re: GSX error when exiting P3dv3.3.5
Post by: Eisbahn on July 16, 2016, 02:55:02 pm

http://wikifixes.com/errors/0x/0xc0000409/

Title: Re: GSX error when exiting P3dv3.3.5
Post by: Bruce Hamilton on July 16, 2016, 03:51:52 pm

For thirty bucks, I'd search Microsoft for a free fix... or even ignore it, if it only happens on P3D exit.

Title: Re: GSX error when exiting P3dv3.3.5
Post by: virtuali on July 16, 2016, 04:19:50 pm

We found this problem and are trying to understand what's causing it. It's happening because somewhere the runtime library is trying to free more memory than it was allocated.

But in the meantime, since it only happens on exiting the sim, you can safely ignore it, since this memory allocated by Couatl (which is not taken away from the sim in any case), will be reclaimed by the OS anyway since the process has exited.

Title: Re: GSX error when exiting P3dv3.3.5
Post by: mokeiko on July 17, 2016, 02:28:48 am

GSX runs fine during the flight, no problems. I will ignore the error, thanks for the explanation.

Side note: If I disable GSX inside the sim first, then quit P3d, no error. I tried this with two flights so far with success.

Fly safe

Francisco