FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: ddressel on June 06, 2016, 10:34:58 pm
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hi,
one succesful FSX flight with GSX!!!!
When I start the second, couatl-engine crashes, without error-log
Windows reports error in python27.dll
Now I download gsx_fsx_setup.exe the 3rd time and run it the 6th time....
Can anyone help???
Dieter
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Which airport, plane and gate ?
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at ORBI Baghdad (Armi Project), PMDG MD-11, runway
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at ORBI Baghdad (Armi Project), PMDG MD-11, runway
Do you have an example on a default airport, or a freeware one, or something from FSDT or Flightbeam maybe ?
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I´m so frustrated: new circumstances
1. installed the setup again
2. default AirCreation Trike, at default KFJK 4L
3. changed airport EDDF 2.0, RWY 25L
4. changed aircraft PMDG MD-11
5. Re-start flight, back in KJFK
6. checked live-update and re-installed newest update
7. checked GSX sound settings -> no audio device
8. restart couatl and repeat audio diagnostic checks
9. checked GSX sound settings -> audio device found
10. press ok -> back to FSX -> ERROR COUATL ENGINE
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ok, I could replicate the last error
1. installed the setup again
2. default AirCreation Trike, at default KFJK 4L
3. checked GSX sound settings -> no audio device
4. restart couatl and repeat audio diagnostic checks
5. checked GSX sound settings -> choose audio device from list
6. press ok -> back to FSX -> ERROR COUATL ENGINE
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the latest Windows error report and the couatl.log-file:
Problemereignisame: APPCRASH
Anwendungsname: couatl.exe
Anwendungsversion: 3.1.0.3469
Anwendungszeitstempel: 5755a469
Fehlermodulname: python27.dll
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 54e5f9b4
Ausnahmecode: c0000005
Ausnahmeoffset: 000ee7d8
Betriebsystemversion: 6.0.6002.2.2.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: fd00
Zusatzinformation 2: ea6f5fe8924aaa756324d57f87834160
Zusatzinformation 3: fd00
Zusatzinformation 4: ea6f5fe8924aaa756324d57f87834160
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Why not start with the plane you want at the airport you want? You could eliminate about eight of those ten steps. ???
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Ok, we'll check this, because it seems there might be a problem (which could or could not be a problem in our code, because it relies on audio drivers) when switching a sound device while in FSX.
Does it work if you don't touch the audio device in GSX ? If you want to change it, it's safer to change it, exit from FSX and start it again.
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new situation:
started with PMDG 747 at UK2000 Heathrow Gate 332
hasta la vista COUATL.....
have to install it again................
Dieter
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From your last crash report, you weren't using the latest Couatl.exe. Many users reported no crashes with the current version.
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used installer downloaded 06. June, size 113.858 kb
downloaded latest installer yesterday, size 113.785 kb
is it different?
Try no this installer
Dieter
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where can I check the version?
Dieter
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The problem is not the installer, it's the Couatl.exe, which is downloaded automatically by the installer so, it's not relevant which installer you have, since they will all download the current Couatl.exe.
That's why you don't have to worry about checking the version yourself, or even *wondering* which one is the latest: just run the installer again, and it will download the most current version of the most important files, the one which is current the moment you run the installer.
I checked the version you had by looking at your report, which show you weren't using the latest version, surely not when you posted the error log.
If you still have errors with the current version, then please post an updated error log.
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I installed the latest downloaded installer yesterday
Had a succesful flight yesterday
Today I started FSX with PMDG 777 at LFPG Gate A5
Couatl Engine crashed again
I have only an old error file, with no changes since 05.07.2014
The Windows error log reports:
Produkt
Couatl™ Scripting Engine for FSX/ESP
Problem
Funktioniert nicht mehr
Datum
18.06.2016 10:44
Status
Bericht gesendet
Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: couatl.exe
Anwendungsversion: 3.1.0.3487
Anwendungszeitstempel: 575eda1f
Fehlermodulname: python27.dll
Fehlermodulversion: 0.0.0.0
Fehlermodulzeitstempel: 54e5f9b4
Ausnahmecode: c0000005
Ausnahmeoffset: 000959d8
Betriebsystemversion: 6.0.6002.2.2.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: fd00
Zusatzinformation 2: ea6f5fe8924aaa756324d57f87834160
Zusatzinformation 3: fd00
Zusatzinformation 4: ea6f5fe8924aaa756324d57f87834160
Dieter
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Try to trash all your preference files, by removing the following folders:
%APPDATA%\Virtuali
C:\ProgramData\Virtuali\Couatl
Then reinstall GSX with the *current* FULL installer.
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Sorry to hijack the thread but that seemed to solve my issues. Time will tell....
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deleted all the preference files and installed with actual file, downloaded yesterday
had a succesful flight yesterday, today I started the flight and couatl enginge crashed again while flight is loading (as several times before)
There is no error-file generated
Windows reports:
Couatl™ Scripting Engine for FSX/ESP
Funktioniert nicht mehr
19.06.2016 14:23
Bericht gesendet
Problemsignatur
Problemereignisame: APPCRASH
Anwendungsname: couatl.exe
Anwendungsversion: 3.1.0.3487
Anwendungszeitstempel: 575eda1f
Fehlermodulname: kernel32.dll
Fehlermodulversion: 6.0.6002.19623
Fehlermodulzeitstempel: 56ec373d
Ausnahmecode: c0000005
Ausnahmeoffset: 0009d912
Betriebsystemversion: 6.0.6002.2.2.0.768.3
Gebietsschema-ID: 1031
Zusatzinformation 1: b6bc
Zusatzinformation 2: 15a87921f9cbe36dfe624bddb4c5c1e9
Zusatzinformation 3: b6bc
Zusatzinformation 4: 15a87921f9cbe36dfe624bddb4c5c1e9
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Of course, I cannot replicate this problem in any way. And, the kernel32.dll seems to be a very low-level kind of error, something we surely don't have any access to, not directly.
The only possible solution I see, is that we would connect with Teamviewer, so I can check your system directly. PM me or email me to arrange this.