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Products Support => GSX Support FSX/P3D => Topic started by: SamTDS on April 21, 2016, 10:18:51 am

Title: [SOLVED] GSX wont install
Post by: SamTDS on April 21, 2016, 10:18:51 am
Hello, ive recently been having problems with gsx where it wont install. Not too long ago my fsx broke and i got steam to verify it and i lost all my fsx settings. When i attempted to install it seems to install fine but does not appear in the addons tab, not even the scripting engine appears. This is annoying as before my fsx broke it was working perfectly fine, the only change i did was remove freeware addon scenery at egcc and i could still use gsx at other airports but there. I am running the latest version of FSX Steam Edition and i have tried to install gsx with avast free anti-virus turned OFF. Please can sombody get back to me as soon as possible with a solution, i do have registration details to hand.
Title: Re: GSX wont install
Post by: virtuali on April 21, 2016, 08:42:34 pm
but does not appear in the addons tab, not even the scripting engine appears.

This thread indicates all the known solutions for missing menu items under the "Addons" menu:

http://www.fsdreamteam.com/forum/index.php/topic,7545.msg62899.html#msg62899
Title: Re: GSX wont install
Post by: SamTDS on April 21, 2016, 10:55:43 pm
thank you for a speedy response. i had looked at that post before but must have forgotten that there are other methods. I will test it out tomorrow as i get home from school earlier that day. even if i dont use the services the follow me car is very nice to use, even if you have to learn how not to scare it off
Title: Re: GSX wont install
Post by: SamTDS on April 22, 2016, 08:34:03 pm
Tried all the options and it didn't work, the only one I didn't try is the corrupt simconnect as I got program running with it and I don't know how it would work with fsxse.
Title: Re: GSX wont install
Post by: virtuali on April 25, 2016, 11:26:01 am
See solution N. 5
Title: Re: GSX wont install
Post by: SamTDS on April 25, 2016, 06:47:48 pm
See solution N. 5
I tried all of them except the one about a corrupt sim connect, I don't know what is causing it and really don't want to have to reinstall FSX as it took ages to install the photographic scenery as it wasnt designed for the steam version
Title: Re: GSX wont install
Post by: virtuali on April 26, 2016, 10:00:09 am
I tried all of them except the one about a corrupt sim connect

Then try that one.

Remove all Simconnect folders (in safe mode), then use the "Verify integrity of Game cache" from Steam->Properties for FSX, so it should restore the correct one AND install AGAIN the legacy Simconnect in step #5

This, of course, assuming you really tried *all* the other solutions, since a problem with Simconnect is fairly rare, while antivirus is the culprit in 99% of the cases.
Title: Re: GSX wont install
Post by: SamTDS on April 26, 2016, 10:12:52 pm
I tried all of them except the one about a corrupt sim connect

Then try that one.

Remove all Simconnect folders (in safe mode), then use the "Verify integrity of Game cache" from Steam->Properties for FSX, so it should restore the correct one AND install AGAIN the legacy Simconnect in step #5

This, of course, assuming you really tried *all* the other solutions, since a problem with Simconnect is fairly rare, while antivirus is the culprit in 99% of the cases.
I can't do the excluding the files as avast only allows folders done and I am defeinatly not doing the whole FSX folder. If you can give me the directory to what to delete based of \steamapps\common\  then I will know what to delete and can do it via the Linux boot drive
Title: Re: GSX wont install
Post by: virtuali on April 28, 2016, 10:19:22 am
I can't do the excluding the files as avast only allows folders done and I am defeinatly not doing the whole FSX folder

Why ? That's the best possible option, because it will prevent the antivirus to slow down FSX. If you don't do that, it will scan *every* executable in the FSX folder at every FSX startup.

When I install FSX on a new system, the FIRST thing I do, is to exclude its whole folder from real time scanning.

Quote
If you can give me the directory to what to delete based of \steamapps\common\  then I will know what to delete and can do it via the Linux boot drive

There's nothing to remove in the steamapps\common. Solution #3 in the linked thread told you what you had to remove.

In case of FSX Steam, I would probably try to delete ALL folders named "simconnect" in the WinSxS folder and then use the "Verify integrity of Game cache"  to restore the Steam version of the libraries AND install the FSX SP2-compatible version as explained in solution #5
Title: Re: GSX wont install
Post by: SamTDS on April 28, 2016, 10:45:55 am
I can't do the excluding the files as avast only allows folders done and I am defeinatly not doing the whole FSX folder

Why ? That's the best possible option, because it will prevent the antivirus to slow down FSX. If you don't do that, it will scan *every* executable in the FSX folder at every FSX startup.

When I install FSX on a new system, the FIRST thing I do, is to exclude its whole folder from real time scanning.
I just rather be safe than sorry, i don't want to end up killing the computer from something i get off the web and put into fsx. I will do the deleting simconnect tonight when i get home. thanks for the continued support where others would have stopped
Title: Re: GSX wont install
Post by: SamTDS on April 30, 2016, 04:06:57 pm
unfortunatly this has not worked
Title: Re: GSX wont install
Post by: virtuali on May 01, 2016, 11:05:16 am
You might try to use the Depends utility over fsdreamteam\bglmanx.dll

http://www.dependencywalker.com/

Use the x86 version and open bglmanx.dll. It will likely tell you which system libraries are missing/corrupted on your system. This won't FIX your problem automatically, but you should at least know WHAT's causing it.
Title: Re: GSX wont install
Post by: SamTDS on May 01, 2016, 03:16:15 pm
You might try to use the Depends utility over fsdreamteam\bglmanx.dll

http://www.dependencywalker.com/

Use the x86 version and open bglmanx.dll. It will likely tell you which system libraries are missing/corrupted on your system. This won't FIX your problem automatically, but you should at least know WHAT's causing it.
here is a screenshot of what it says
Title: Re: GSX wont install
Post by: virtuali on May 01, 2016, 03:20:36 pm
here is a screenshot of what it says

a problem with MSVCR80.DLL indicates you have missing/corrupted Visual C++ 2005 runtimes, which are needed by Simconnect itself.

That was solution #2 in the linked thread.
Title: Re: GSX wont install
Post by: SamTDS on May 01, 2016, 05:39:55 pm
i have tried step 2 again with no luck. i have looked through the system and the file IS there
Title: Re: GSX wont install
Post by: SamTDS on May 02, 2016, 11:21:43 pm
i have tried step 2 again with no luck. i have looked through the system and the file IS there
I use an add-on that requires this file and it runs fine, that add-on is fspassengers as I haven't experienced any problems with it maybe deleting the FSX.cfg will work so I will try that next time I am on.
Title: Re: GSX wont install
Post by: SamTDS on May 23, 2016, 05:44:51 pm
UPDATE! i found the coutil logs and it showed this


couatl v3.0 (build 3187)
panic log started on Fri Apr 15 19:51:25 2016

problem raised by engine or unspecified addon
{'Airport': 'LJMB', 'User Pos': (46.47675833177251, 15.683984365160763, 271.493 m, 4.4892 m, 236.40008753165594)}
Error: exception UNRECOGNIZED_ID in call RequestDataOnSimObject param #3 '7'
{'Airport': 'LJMB', 'User Pos': (46.47675833177251, 15.683984365160763, 271.493 m, 4.4892 m, 236.40008753165594)}
disconnected from SimConnect.
Title: Re: GSX wont install
Post by: virtuali on May 24, 2016, 08:35:24 am
Error: exception UNRECOGNIZED_ID in call RequestDataOnSimObject param #3 '7'
{'Airport': 'LJMB', 'User Pos': (46.47675833177251, 15.683984365160763, 271.493 m, 4.4892 m, 236.40008753165594)}

This is an error likely caused by another addon, causing Simconnect to corrupt its internal state. Some reported to be related to VRS Tac Pak under P3D, see here:

http://www.fsdreamteam.com/forum/index.php/topic,12542.0.html

But it might happen with other addons too. Try to disable every module in your EXE.XML and DLL.XML file, except for the Addon Manager (in DLL.XML) and Couatl (in EXE.XML), and see if it goes away.
Title: Re: GSX wont install
Post by: SamTDS on May 24, 2016, 09:21:26 pm
il try it tomorrow if i remmeber. i found the log while i was fixing the computer yeasterday
Title: Re: GSX wont install
Post by: SamTDS on May 26, 2016, 12:20:19 pm
turns out fsxse was using the fsx directory for its stuff instead of the fsx-se directory. i copied everything into the other one now, going to do a test on a vatsim flight