FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: patrickspaeth on April 03, 2016, 05:26:47 pm

Title: GSX does not start
Post by: patrickspaeth on April 03, 2016, 05:26:47 pm

I installed my GSX but they can not be opened.
I have also reinstalled but it does nothing.
According AddonManager the product is active.

Does anybody advice ???

Title: Re: GSX does not start
Post by: virtuali on April 03, 2016, 10:16:55 pm

You don't say:

- Why sim you use ( FSX or P3D ? )

- If you have the Couatl and GSX menu under the "Addons" menu

Title: Re: GSX does not start
Post by: patrickspaeth on April 04, 2016, 06:54:23 pm

Hello i have FSX DVD Edition and i have no GSX Menue only AddonManager.

Greeks from Lake Constance

Title: Re: GSX does not start
Post by: virtuali on April 05, 2016, 01:39:04 pm

Be sure you use the CURRENT version of the GSX installer.

- DOWNLOAD AND INSTALL with the antivirus entirely OFF

- Uninstall GSX. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.

- TURN OFF your antivirus. Don't just exit from its interface, but turn off the real time protection. Actual wording changes between products, however, it's the option to scan every file that gets open in real time, without user intervention.

- Reinstall GSX with the Antivirus TURNED OFF. Don't launch FSX yet.

- Configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\couatl.exe

YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.

- Now you can turn the antivirus back on, and launch FSX.

- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu