FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: willfletch00 on March 26, 2016, 11:05:50 pm

Title: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on March 26, 2016, 11:05:50 pm
When I try to use the You control  window for GSX, nothing happens..... what could be doing this? ??? ??? it is in FSX my last topic was set to "Solved" but it wasn't
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on March 29, 2016, 03:18:43 pm
The usual questions:

- Do you have both the "Addon Manager" AND the "Couatl" and "GSX" menus under the FSX "Addons" menu ?

- Do you use the CURRENT version of the installer ? If not, or not sure, download it from our site, and don't use an older version of the installer you might have downloaded in the past.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: raznet777 on March 30, 2016, 03:57:31 pm
I am having this problem in P3D. I will press the hotkey to open the menu, the traffic cones will spawn around the aircraft, but no menu will actually appear. I can see that is installed in the add-on manager, and on the menu bar.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: Cafepilot on March 30, 2016, 07:09:42 pm
Hi!

I have the same problem in P3D V3.2, and I have the latest installer (updatet 1 January 2016). Everything shows up under "Addons", Coutl, Addon manager and GSX. All I get is the cons under each wingtip.

Best regards
Cafepiot
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on March 30, 2016, 07:10:53 pm
I am having this problem in P3D. I will press the hotkey to open the menu, the traffic cones will spawn around the aircraft, but no menu will actually appear. I can see that is installed in the add-on manager, and on the menu bar.

If you use P3D, the issue is entirely different, it has been discussed already on the forum, and it doesn't have anything to do with GSX.

There's a problem with the P3D Client-only installer, so that ALL 3rd party apps with a menu won't display it, if you don't install the "Content" too. See here:

http://www.fsdreamteam.com/forum/index.php/topic,13226.msg98756.html#msg98756
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: raznet777 on March 30, 2016, 09:07:47 pm
I understand, never had an issue with this before on P3D, only since the new update. Thank you.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on March 31, 2016, 09:50:55 am
I understand, never had an issue with this before on P3D, only since the new update. Thank you.

That's normal and is to be expected.

P3D 3.2 changed the menu system entirely, which is now based on Scaleform/Flash technology and is transparent. But LM didn't include the files needed to support this new system in the Client-only installer, so no in-game menu from ANY 3rd party app will work if you don't install at least the Content.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on March 31, 2016, 01:39:11 pm
The usual questions:

- Do you have both the "Addon Manager" AND the "Couatl" and "GSX" menus under the FSX "Addons" menu ?

- Do you use the CURRENT version of the installer ? If not, or not sure, download it from our site, and don't use an older version of the installer you might have downloaded in the past.
yes i have the addon manager and all the menu's this is where I try to start the you control menu
i have also got the current version installed... i have reinstalled about 20 times
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: raznet777 on March 31, 2016, 06:01:11 pm
I managed to fix the problem in P3D, by reinstalling the Client and Content, then GSX over the top.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on April 01, 2016, 01:28:15 am
would it be helpful to show the couatl.err?
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: Cafepilot on April 01, 2016, 08:07:52 am
I understand, never had an issue with this before on P3D, only since the new update. Thank you.

That's normal and is to be expected.

P3D 3.2 changed the menu system entirely, which is now based on Scaleform/Flash technology and is transparent. But LM didn't include the files needed to support this new system in the Client-only installer, so no in-game menu from ANY 3rd party app will work if you don't install at least the Content.

Sorry for not understanding you. What "content" I´m I supposed to install?
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on April 01, 2016, 03:53:03 pm
Sorry for not understanding you. What "content" I´m I supposed to install?

The P3D Content. It's NOT an FSDT installer, it's on the P3D download page.

The problem is happening entirely in P3D, because you upgraded to P3D 3.2 with just the Client installer. And this is missing support for the updated in-game menus, unless you install either the P3D "CONTENT" or the P3D "FULL" installer.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on April 01, 2016, 07:11:42 pm
can i remind ALL that this topic is NOT for P3D it IS for FSX
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on April 01, 2016, 07:16:08 pm
can i remind ALL that this topic is NOT for P3D it IS for FSX

There are several users that posted here, who said they use P3D so, it's not possible anymore to say what this threat is really about.

Of the ones that posted here, you are only one using FSX so, if you use FSX, your problem is different than the others, and if you have a Couatl.ERR file, then yes, you should post it.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on April 01, 2016, 08:21:33 pm
can i remind ALL that this topic is NOT for P3D it IS for FSX

There are several users that posted here, who said they use P3D so, it's not possible anymore to say what this threat is really about.

Of the ones that posted here, you are only one using FSX so, if you use FSX, your problem is different than the others, and if you have a Couatl.ERR file, then yes, you should post it.
ok and the OP on this topic is for FSX

couatl v3.0 (build 3187)
panic log started on Fri Apr 01 00:12:46 2016

problem raised by engine or unspecified addon
{'Airport': 'EGGP', 'User Pos': (53.33737231522131, -2.8515578080009925, 26.2892 m, 1.90519 m, 355.57996973278773)}
Error: exception OUT_OF_BOUNDS in call Text param #5 '512'
{'Airport': 'EGGP', 'User Pos': (53.33737231522131, -2.8515578080009925, 26.2892 m, 1.90519 m, 355.57996973278773)}
Error: exception ERROR in call Text
{'Airport': 'EGGP', 'User Pos': (53.33737231522131, -2.8515578080009925, 26.2892 m, 1.90519 m, 355.57996973278773)}
disconnected from SimConnect.

Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on April 02, 2016, 01:58:19 am
Does the problem happens on a default airport ?
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: Cafepilot on April 02, 2016, 05:10:17 pm
Sorry for not understanding you. What "content" I´m I supposed to install?

The P3D Content. It's NOT an FSDT installer, it's on the P3D download page.

The problem is happening entirely in P3D, because you upgraded to P3D 3.2 with just the Client installer. And this is missing support for the updated in-game menus, unless you install either the P3D "CONTENT" or the P3D "FULL" installer.

Ok! Thanks for the help.

Best regards
Cafepilot
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on April 10, 2016, 04:47:08 pm
Does the problem happens on a default airport ?
it happens at every airport
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: AAL5426 on April 11, 2016, 03:32:47 am
Hello I have FSX:SE and I can't seem to get any of my FSDT or GSX to load the airports..I can't even get the Coutl to start running when I run FSX either. I have tried uninstallin everything and reinstalling and installing the stand alone addon manager but still nothing. It is acting like I don't even have the product but I can see the files in the FSX root directory. I just can't seem to get the sceneries to install nor gsx...The manager doesn't pop up in the Addon manager in fsx either..
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on April 11, 2016, 10:09:40 am
Hello I have FSX:SE and I can't seem to get any of my FSDT or GSX to load the airports..

This problem doesn't have anything to do with this thread. Please open a new thread with a proper title, and describe your problem more clearly.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on April 24, 2016, 12:09:39 pm
still waiting for help
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on May 07, 2016, 02:51:52 pm
Hello I have FSX:SE and I can't seem to get any of my FSDT or GSX to load the airports..

This problem doesn't have anything to do with this thread. Please open a new thread with a proper title, and describe your problem more clearly.
i believe that this post has been ignored for a reason I do not understand
I am a paying customer and demand answers
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on May 10, 2016, 10:13:39 am
i believe that this post has been ignored for a reason I do not understand

The reason has been explained quite clearly:

Quote
This problem doesn't have anything to do with this thread. Please open a new thread with a proper title, and describe your problem more clearly.

Quote
I am a paying customer and demand answers

That doesn't exempt you from using the forum properly, which means posting in the appropriate thread, do not piggyback on existing ones that don't have anything to do with your issue, and explain your issue in a way which we can understand because " I can't seem to get any of my FSDT or GSX to load the airports..." is far for being clear.

Again, DO NOT reply here, but open a new thread, with a proper title and a proper description of the problem.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on June 07, 2016, 04:43:18 pm
this is my forum thread thank you sir I made the Original Post the actual error was "You Control not opening in FSX when I use the hotkey and the menu bar.  help?" you seem to have me mistaken for a different user
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on June 07, 2016, 08:37:59 pm
this is my forum thread thank you sir I made the Original Post the actual error was "You Control not opening in FSX when I use the hotkey and the menu bar.  help?" you seem to have me mistaken for a different user

When I said "This problem doesn't have anything to do with this thread", I was replying to AAL5426, which asked why GSX couldn't load the airports which, of course, doesn't have anything to do with this thread.

Then you quoted my reply TO HIM with:

"I believe that this post has been ignored for a reason I do not understand I am a paying customer and demand answers"

So I explained, to you, why I said my reply to HIS question didn't had anything to do with the thread. So yes, your quoting had made me believe you were AAL5426...

In any case, this issue was from May, with the older version of the program.

Have you updated GSX to the latest version, using the latest full installer ?
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on June 23, 2016, 12:16:07 pm
I shall try this sir, I will reply with my results
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on June 24, 2016, 12:59:09 am
this is my forum thread thank you sir I made the Original Post the actual error was "You Control not opening in FSX when I use the hotkey and the menu bar.  help?" you seem to have me mistaken for a different user

In any case, this issue was from May, with the older version of the program.

Have you updated GSX to the latest version, using the latest full installer ?

this has not worked
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on June 24, 2016, 10:14:02 pm
this has not worked

Which means you still have the *same* error in your error log ? If yes, please post it again.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: willfletch00 on June 25, 2016, 07:43:09 pm

couatl v3.1 (build 3487)
panic log started on Sat Jun 25 16:20:45 2016

problem raised by engine or unspecified addon
{'Airport': 'EGNT', 'User Pos': (55.03760045620732, -1.7055193882644453, 85.1482 m, 4.07216 m, 226.709791151598)}
Error: exception OUT_OF_BOUNDS in call Text param #5 '512'
{'Airport': 'EGNT', 'User Pos': (55.03750324075483, -1.7056991709417368, 85.1482 m, 4.07223 m, 226.70973045658454)}
Error: exception ERROR in call Text
{'Airport': 'EGNT', 'User Pos': (55.037495522508934, -1.705713444439204, 85.1482 m, 4.07215 m, 226.7097334792702)}
User collision geometries reloaded
User collision geometries reloaded
Error: exception OUT_OF_BOUNDS in call Text param #5 '512'
{'Airport': 'EGNT', 'User Pos': (55.03737543998318, -1.7059355102827063, 85.265 m, 4.18903 m, 226.70706696730647)}
User collision geometries reloaded
Error: exception ERROR in call Text
{'Airport': 'EGNT', 'User Pos': (55.03737543998318, -1.7059355102827063, 85.265 m, 4.18903 m, 226.70706696730647)}
Error: exception OUT_OF_BOUNDS in call Text param #5 '512'
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
Error: exception ERROR in call Text
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
Error: exception OUT_OF_BOUNDS in call Text param #5 '512'
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
Error: exception ERROR in call Text
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
Error: exception OUT_OF_BOUNDS in call Text param #5 '512'
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
Error: exception ERROR in call Text
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
Error: exception OUT_OF_BOUNDS in call Text param #5 '512'
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
Error: exception ERROR in call Text
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
Error: exception OUT_OF_BOUNDS in call Text param #5 '512'
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
Error: exception ERROR in call Text
{'Airport': 'EGNT', 'User Pos': (55.03737544070159, -1.7059355089489763, 85.2437 m, 4.16768 m, 226.70706682224548)}
User collision geometries reloaded
Deleted Menu SubItem (parentId 82, id 99)
User collision geometries reloaded
SharedMemInterface created
Couatl is restarting gracefully
disconnected from SimConnect.
Title: Re: You Control not opening in FSX when I use the hotkey and the menu bar. help?
Post by: virtuali on June 25, 2016, 08:37:58 pm
Your error looks like the same error that we still weren't unable to detect, and it's must caused by another addon that we haven't been unable to identify. Some users said it was related to ASN, but we couldn't replicate it, and some user said it was related to VRS TacPak, but we couldn't replicate it either.

I would really like to have a Teamviewer session with you, so I can see this error first-hand. PM-me to arrange it.