FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: lubik on March 26, 2016, 03:58:26 pm

Title: Alta X and GSX
Post by: lubik on March 26, 2016, 03:58:26 pm
Hello FSDreamTeam!

I would like to report an issue of using GSX in Aerosoft Alta X scenery.

The problem is that all vehicles on stands are sunken into ground.

The Scenery itself works without any problem. The position of his AFCAD file in GSX menu is correct. 

Perhaps the problem comes from wrong interpretation of AFCAD's terrain height by GSX?

Could you investigate the issue?

Thank You in advance!

http://i.imgur.com/dIMVyrn.jpg?1 (http://i.imgur.com/dIMVyrn.jpg?1)
Title: Re: Alta X and GSX
Post by: virtuali on March 26, 2016, 06:20:25 pm
Is likely the same issue as Madeira and La Palma, the airport is probably hollow, so the terrain doesn't match the AFCAD.

The next GSX update will have (amongst many other things), support for these unusual situations which, as far we know, only affects these 3 airports from Aerosoft.
Title: Re: Alta X and GSX
Post by: ageva on March 26, 2016, 11:29:37 pm
Thanks Umberto for the quick respond. Any timeline on when can we expect the new version?

BR,
Amos
Title: Re: Alta X and GSX
Post by: virtuali on March 29, 2016, 03:37:04 pm
We don't have a timeline right now, but it's more likely weeks, not months.
Title: Re: Alta X and GSX
Post by: lubik on March 30, 2016, 04:06:30 pm

Thank You! We look forward for the next GSX update.
Title: Re: Alta X and GSX
Post by: ageva on April 08, 2016, 09:52:53 pm
Thanks Umberto, looking forward!

Amos
Title: Re: Alta X and GSX
Post by: keino333 on May 16, 2016, 02:13:37 pm
Adding to this list are:
Aerosoft's
LKPR
ENSH
and
ENSB
Title: Re: Alta X and GSX
Post by: sebastianeier on June 05, 2016, 05:21:53 pm
This issue still persists after the update released in 31-may-16
So I assume you guys are still working on the issue?
Title: Re: Alta X and GSX
Post by: Selkan on June 05, 2016, 08:01:03 pm
I also have same problem with La Palma.  I did read somewhere that the Manual has not yet been brought up to date, so perhaps there will shortly be instructions on how to deal with this situation?

I have though experienced one strange problem after installing latest GSX1.9.9.  I use a program called FollowMe 2.  Same as GSX in some respects, but one can call up a Follow Me car out as well as back to Gate after landing.  This program uses a short cut to call up Follow Me after taxi instructions have been issued by ATC.  In my case this is TAB + T.  I also use PFC hardware, and I have one of the buttons on my PFC unit (central unit; throttles etc) mapped through FSUIPC to be TAB + T and number 1 on release.  This triggers the Follow Me car to arrive at my Gate and takes me out to the active runway.

Since installing GSX 1.9.9 my short cut button for Follow Me has stopped working.  I have a keyboard set into an overhead panel in my cockpit, and again the short cut TAB + T will not work.  I can still bring up the program by pressing Alt and then Follow Me Menu.

Any thoughts would be appreciated!

Title: Re: Alta X and GSX
Post by: virtuali on June 06, 2016, 03:33:36 pm
This issue still persists after the update released in 31-may-16

There has been an update on June 2nd and today, so you surely must have missed them. In the today's one, we added La Palma.
Title: Re: Alta X and GSX
Post by: virtuali on June 06, 2016, 03:34:42 pm
Since installing GSX 1.9.9 my short cut button for Follow Me has stopped working.  I have a keyboard set into an overhead panel in my cockpit, and again the short cut TAB + T will not work.

GSX doesn't use that key (it's CTRL+Shift+F12 by default), unless you explicitly told to do so, from the "Key Mappings" menu, under Couatl Settings.
Title: Re: Alta X and GSX
Post by: Selkan on June 06, 2016, 06:15:44 pm
Thanks for response.  I have always had my GSX key set to Shift + F3.  The only thing I have done recently is installed GSX 1.9.9 and then the TAB + T stopped working.  Very strange.
Title: Re: Alta X and GSX
Post by: Selkan on June 09, 2016, 11:14:34 am
Just a little update.  I have been informed over on the Avsim Forum that GSX now has a Follow Me car out to active runway as well as Follow Me car back to gate.  I am just posting this here in case there others like me that didn't know this was available.  Although I have yet to try it out I understand that prior to taxi just bring up GSX menu, select the runway you wish to use (instructed) for take off, and select Follow Me from the available options.  This is good news indeed, as the' Follow Me' program I have talked about is now redundant.
Title: Re: Alta X and GSX
Post by: lubik on August 01, 2016, 12:16:51 am
Good evening,

I have a new problem.
Can't start the GSX properly at Alta X ramp.

Error message : "...no parking available at this airport".

Apparently, this problem comes from AFCAD file order.

My GSX uses ENAT_Alpha_Flatten.bgl instead of AFX_ENAT.bgl.   

Any solutions?
Title: Re: Alta X and GSX
Post by: virtuali on August 01, 2016, 12:54:00 pm
My GSX uses ENAT_Alpha_Flatten.bgl instead of AFX_ENAT.bgl.   

It looks like you are not using the current version of GSX, because (assuming a flatten file doesn't have any parkings, I hope...), because the current version will automatically discard files with no parkings.

Download and install the latest Stand-Alone Addon Manager to get the current versions.
Title: Alta X and GSX
Post by: lubik on August 01, 2016, 05:08:54 pm
Hi Umberto,

Negative, I have all updated here.

Virtuali Addon Manager P3DV3  3.0.0.15
FSDT GSX P3DV3 1.9.9.5

Clean installation has not solved the problem.

It's strage...

Best ragards!
Title: Re: Alta X and GSX
Post by: virtuali on August 02, 2016, 11:20:20 am
Quote
Virtuali Addon Manager P3DV3  3.0.0.15
FSDT GSX P3DV3 1.9.9.5

That doesn't say much. The fix came with an updated Couatl.exe, and these modules haven't updated their version numbers, so you must run the Stand-Alone Addon Manager installer NOW, to be sure you have the current Couatl.exe
Title: Re: Alta X and GSX
Post by: lubik on August 03, 2016, 06:41:42 am
Good morning Umberto,

I already tried to run the Stand-Alone Addon Manager installer. Still the same problem.  :-\ 

Believe me I tried so many options before came here. This is a very strange issue.

By the way GSX at La Palma X works perfectly.

Regards,
Lubomir
Title: Re: Alta X and GSX
Post by: virtuali on August 03, 2016, 10:03:05 pm
I already tried to run the Stand-Alone Addon Manager installer. Still the same problem. 

You still haven't checked the version of your Couatl.exe file. Just to be sure you antivirus hasn't blocked it, so you are stuck with an outdated version that doesn't automatically remove AFCAD files with no parkings.

And, I said:

Quote
It looks like you are not using the current version of GSX, because (assuming a flatten file doesn't have any parkings, I hope...)

This seems to leave us with the other option: have you verified this file doesn't contain any parkings ? As I've said, if there's at least one parking, GSX won't automatically discard it, and rightly so. It seemed strange that a flatten file (or a file that is *named* as such), would contain any parkings, but you never know.
Title: Re: Alta X and GSX
Post by: Fardel on August 07, 2016, 04:52:32 pm
Hallo Uumberto, I have just download yesterday (07/agosto/2016) the last Addon Manager but I have the same problem. How can download the last Couatl.exe?

Paolo
Title: Re: Alta X and GSX
Post by: virtuali on August 08, 2016, 01:39:17 pm
Hallo Uumberto, I have just download yesterday (07/agosto/2016) the last Addon Manager but I have the same problem. How can download the last Couatl.exe?

You just said you did. But of course, without *checking* the Couatl.exe version, it cannot be said for sure it has been installed, for example because the antivirus might have mistakenly blocked the installation.

However, assuming you DO have the current version, have you read all  the previous explanations about this issue ?

Assuming, of course, your issue is really the same, that GSX picks up the ENAT_Alpha_Flatten.bgl instead of the actual AFCAD. If your issue is this, re-read my last post, which said to verify if this file has parkings because, if it has, it WON'T be discarded automatically by GSX, and rightly so.
Title: Re: Alta X and GSX
Post by: Skogstroll on August 08, 2016, 04:36:51 pm
I have exactly the same problem. Updating both Couatl and the standalone addon manager did not solve it. The strange thing is that it once worked and stopped doing that after I upgraded to Win 10. This may of course be a coincidence, I don't know. How can I tell GSX to use AFX_ENAT.bgl instead of ENAT_Alpha_Flatten.bgl?
Title: Re: Alta X and GSX
Post by: virtuali on August 08, 2016, 06:06:15 pm
Quote
I have exactly the same problem.

Read all my previous replies, especially the ones about checking if you have the latest version of the program installed and the ones saying to verify is this scenery has parkings or not.

If that scenery has no parkings, it SHOULD be automatically discarded, that's how the latest version is supposed to work.

If you are SURE you are running the latest Couatl.exe (which, as of today, is 3.1.3532), and you have regenerate the Airport Cache with it, then this shouldn't happen, and we'll try to verify why this particular file is not excluded.

A possible solution, while we investigate this, is as follows.

- Open the file with AFX or ADE, change its ICAO to ENA1 and save it back

- Use the airport_visibility_ena1 = 0 line in the [GSX] section of the %APPDATA%\Virtuali\Couatladdons.ini file to exclude it from GSX as explained on the manual.

- Regenerate the Airport Cache again.

Again, this is a temporary fix, until we understand why, on this particular airport, the automatic exclusion of zero-parkings file doesn't work.
Title: Re: Alta X and GSX
Post by: Skogstroll on August 09, 2016, 06:35:34 pm
Hi,
my Couatl version is 3.1.0.3532. Please note that there is a slight difference to the version number that you wrote (3.1.3532) but I guess this is just a typo.
Title: Re: Alta X and GSX
Post by: virtuali on August 10, 2016, 10:40:27 am
Yes, you have the current version so, see my proposed solution, until we investigate why this scenery is not automatically excluded.
Title: Re: Alta X and GSX
Post by: Jeeno on September 15, 2016, 03:01:19 pm
Hello,

I have the latest versions both of GSX and Alta X. But I still have the problem of GSX vehicles under the apron. Using FSX SP2

Advice?
Title: Re: Alta X and GSX
Post by: virtuali on September 16, 2016, 12:55:47 pm
But I still have the problem of GSX vehicles under the apron. Using FSX SP2

Then you don't have the latest version of GSX.
Title: Re: Alta X and GSX
Post by: Jeeno on September 16, 2016, 04:31:20 pm
Quote
Then you don't have the latest version of GSX.

I have it. Downloaded yesterday from the website. And I also have the most up-to-date couatl.
Title: Re: Alta X and GSX
Post by: virtuali on September 18, 2016, 11:06:33 am
I have it. Downloaded yesterday from the website. And I also have the most up-to-date couatl.
Title: Re: Alta X and GSX
Post by: virtuali on September 18, 2016, 11:10:10 am
I have it. Downloaded yesterday from the website. And I also have the most up-to-date couatl.

Then it's not possible you would see vehicles under the apron. See the attached screenshot. Which is the name of the AFCAD used by GSX ?