FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: Andre Liotti on March 24, 2016, 05:43:23 pm

Title: FSX crash
Post by: Andre Liotti on March 24, 2016, 05:43:23 pm

Hello all, I buy today this great tool GSX, the videos that I saw was fantastic.
Soons I start my FSX, it crash. Uninstall GSX, FSX back to normal.

I really don't know what happen.

WIN7 english 64
FSX

Thank you.

Title: Re: FSX crash
Post by: Andre Liotti on March 24, 2016, 05:52:19 pm

Guys, I remove all GSX, plus the Addon Manager and other things.

I download only the Addon Manager, install and BAMM!, Addon Manager  makes my FSX crashs, not the GSX.


Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   fsx.exe
  Application Version:   10.0.61472.0
  Application Timestamp:   475e17d3
  Fault Module Name:   StackHash_0a9e
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   00000000
  Exception Code:   c0000005
  Exception Offset:   ffb80027
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:   1046
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Title: Re: FSX crash
Post by: virtuali on March 24, 2016, 05:56:20 pm

Please clarify what do you mean with "it crash".

Do you have error messages ? If yes, which ones ? If no, it's a silent crash to desktop with no messages ?

Or, instead, the crash happens after you start a flight ?

Title: Re: FSX crash
Post by: Andre Liotti on March 24, 2016, 05:57:02 pm

I'm sorry, here is the msg.

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   fsx.exe
  Application Version:   10.0.61472.0
  Application Timestamp:   475e17d3
  Fault Module Name:   StackHash_0a9e
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   00000000
  Exception Code:   c0000005
  Exception Offset:   ffb80027
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:   1046
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Title: Re: FSX crash
Post by: Andre Liotti on March 24, 2016, 06:05:26 pm

Quote from: virtuali on March 24, 2016, 05:56:20 pm

Please clarify what do you mean with "it crash".

Do you have error messages ? If yes, which ones ? If no, it's a silent crash to desktop with no messages ?

Or, instead, the crash happens after you start a flight ?

The FSX close before can get the free flight window. I read that I need to add key inside the FSX, but I can get there because FSX close before with that msg.

Title: Re: FSX crash
Post by: virtuali on March 24, 2016, 06:22:40 pm

Quote

The FSX close before can get the free flight window.

So it's a SILENT crash to desktop with no messages ? In this case, it's almost guaranteed it's the antivirus fault. It has blocked the download/install of the latest files, creating a mix-match between new/old files, which will cause a quit to desktop on start.

To fix this:

- Disable any antivirus/firewall program when installing

- Configuring the antivirus to EXCLUDE the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\Couatl.exe

- Only then, start FSX.

Title: Re: FSX crash
Post by: Andre Liotti on March 24, 2016, 06:48:05 pm

I did every single step that you told me and still the same problem. I've disable completed the anti-virus to see if get better but did not work.


Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   fsx.exe
  Application Version:   10.0.61472.0
  Application Timestamp:   475e17d3
  Fault Module Name:   StackHash_0a9e
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   00000000
  Exception Code:   c0000005
  Exception Offset:   ffb80027
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:   1046
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Title: Re: FSX crash
Post by: Andre Liotti on March 25, 2016, 01:36:27 pm

Guys, any way that I can solve this problem?
Thank you.