FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: massynrc on December 18, 2015, 10:50:13 pm

Title: FSX Crash once GSX goes up **SOLVED**
Post by: massynrc on December 18, 2015, 10:50:13 pm
Good day,

I have done a PC format today, and started the usual process of loading everything. Everything was fine, until I loaded GSX. Then I got a CTD upon loading. Uninstalled GSX, everything was working again. Headed on over to your site to download the latest version, installed again, CTD. Removed - everything working. Can you please advise?

The Error code is as follow :
Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   fsx.exe
  Application Version:   10.0.61637.0
  Application Timestamp:   46fadb14
  Fault Module Name:   StackHash_0a9e
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   00000000
  Exception Code:   c0000005
  Exception Offset:   ffb90156
  OS Version:   6.1.7600.2.0.0.256.1
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

Thank you.
Title: Re: FSX Crash once GSX goes up.
Post by: Matheus Araujo on December 19, 2015, 12:34:00 am
I have the same problem...Someone can Solve this?
Title: Re: FSX Crash once GSX goes up.
Post by: p3dx3 on December 19, 2015, 02:51:55 pm
I just downloaded the installer and have the same problem. Once FSX Gold Edition starts now, FSX crashes with a windows error message

Faulting application name: fsx.exe, version: 10.0.61637.0, time stamp: 0x46fadb14
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xffb80156
Faulting process id: 0x28c
Faulting application start time: 0x01d13a647ad65293
Faulting application path: D:\FSX\fsx.exe
Faulting module path: unknown
Report Id: f54344b5-a657-11e5-89a3-60a44c51acc7
Title: Re: FSX Crash once GSX goes up.
Post by: Labox on December 20, 2015, 08:12:14 pm
Hi All,

I have the same situation. After updating GSX fsx keeps crashing. I get the following error message:

Problemsignatur:
  Problemereignisname:   APPCRASH
  Anwendungsname:   fsx.exe
  Anwendungsversion:   10.0.61637.0
  Anwendungszeitstempel:   46fadb14
  Fehlermodulname:   StackHash_0a9e
  Fehlermodulversion:   0.0.0.0
  Fehlermodulzeitstempel:   00000000
  Ausnahmecode:   c0000005
  Ausnahmeoffset:   ffba0156
  Betriebsystemversion:   6.1.7601.2.1.0.256.1
  Gebietsschema-ID:   1031
  Zusatzinformation 1:   0a9e
  Zusatzinformation 2:   0a9e372d3b4ad19135b953a78882e789
  Zusatzinformation 3:   0a9e
  Zusatzinformation 4:   0a9e372d3b4ad19135b953a78882e789

I´ve been using GSX for over two years and I never had a single problem.
Recently I had messages about missing traffic cone models and this is why I reinstalled using the latest version from fsdt´s site.

I´m running FSX Gold Edition with Acceleration (SP2 included)

Did a clean reinstall as suggested in the forums. No joy :-\

As soon as I uninstall GSX or leave it out of the dll.xml everything works like a charm....

Any help would be appreciated, since I really got used to the friendly ground services  ;D

Cheers, Arne

Edit: I just saw there are a couple of people having issues with the installer...

http://www.fsdreamteam.com/forum/index.php/topic,12950.0.html





Title: Re: FSX Crash once GSX goes up.
Post by: Matheus Araujo on December 20, 2015, 10:58:36 pm
Assinatura do problema:
  Nome do Evento de Problema:   APPCRASH
  Nome do Aplicativo:   fsx.exe
  Versão do Aplicativo:   10.0.61637.0
  Carimbo de Data/Hora do Aplicativo:   46fadb14
  Nome do Módulo de Falhas:   StackHash_0a9e
  Versão do Módulo de Falhas:   0.0.0.0
  Carimbo de Data/Hora do Módulo de Falhas:   00000000
  Código de Exceção:   c0000005
  Deslocamento de Exceção:   ffb90156
  Versão do sistema operacional:   6.1.7601.2.1.0.256.1
  Identificação da Localidade:   1046
  Informações Adicionais 1:   0a9e
  Informações Adicionais 2:   0a9e372d3b4ad19135b953a78882e789
  Informações Adicionais 3:   0a9e
  Informações Adicionais 4:   0a9e372d3b4ad19135b953a78882e789
Title: Re: FSX Crash once GSX goes up.
Post by: Kilstorm on December 21, 2015, 12:28:19 am
I've started my own thread before finding this but just wanted to say that this is also happening in P3Dv3 and not only FSX.  If you need to use the sim and dont want to uninstall anything right now, might I suggest, going to your exe.dll file that is found in your roaming Sim folder and making a backup copy of it then remove the addon manger or coutal lines so that those dont start up during the start up phase and see if that stops the CTD issue we are having.
Title: Re: FSX Crash once GSX goes up.
Post by: Matheus Araujo on December 21, 2015, 01:23:06 am
I've started my own thread before finding this but just wanted to say that this is also happening in P3Dv3 and not only FSX.  If you need to use the sim and dont want to uninstall anything right now, might I suggest, going to your exe.dll file that is found in your roaming Sim folder and making a backup copy of it then remove the addon manger or coutal lines so that those dont start up during the start up phase and see if that stops the CTD issue we are having.

I tried this and I still have CTD
Title: Re: FSX Crash once GSX goes up.
Post by: virtuali on December 21, 2015, 10:01:53 am
I'm sorry, but I cannot replicate the problem. I've just downloaded and installed the Stand-Alone Addon Manager, and it works normally, no crashes.

Please contact me in private, because I need to have a look at your system.
Title: Re: FSX Crash once GSX goes up.
Post by: virtuali on December 21, 2015, 10:47:17 am
I had the first Teamviewer session with an affected user right now, and witnessed the crash. I reinstalled the Stand-Alone Addon Manager, and it was fixed. I cannot explain it, other than he must have had a bad download somehow.

So, first try to reinstall the Stand-Alone Addon manager now.
Title: Re: FSX Crash once GSX goes up.
Post by: momobpo on December 21, 2015, 11:42:19 am
Hello

I have the same problem since I installed the addon manager fsdreamteam site. Whenever I run FSX crash it with the same message my friends "StackHash_0a9e". i desinstall gsx and reinstall but the problem persists after that i desinstall and reinstaĺl fsx on another hard drive and fsx still crash with same error. There's any thing to do ?knowing that when I uninstalled gsx FSX operating normally

Thanks for your help.
Title: Re: FSX Crash once GSX goes up.
Post by: virtuali on December 21, 2015, 11:43:35 am
As I've said in my previous message:

I had a couple of Teamviewer session with some affected users right now, and witnessed the crash. I reinstalled the Stand-Alone Addon Manager, and it was fixed. I cannot explain it, other than they must have had a bad download somehow.

So, first try to reinstall the Stand-Alone Addon manager, NOW.
Title: Re: FSX Crash once GSX goes up.
Post by: momobpo on December 21, 2015, 12:46:08 pm
Hello,

Thanks for replay i'll try that this evening and inform you.

Title: Re: FSX Crash once GSX goes up.
Post by: NavySubCanada on December 21, 2015, 02:20:21 pm
I have had the same issue with both GSX and when I tried to install my new purchase of KSFOHD.  I also attempted to install the standalone manager and it still crashed immediately.  I have been able to workaround the problem to just get FSX working by uninstalling all FSDT products and then reinstalling them making sure that one of my older saved installs goes in last.  I have not yet been able to install KSFOHD though and am waiting to get on the Flightbeam boards to see if I can solve that one.

Rick Rowe
Title: Re: FSX Crash once GSX goes up.
Post by: virtuali on December 21, 2015, 02:26:57 pm
I also attempted to install the standalone manager and it still crashed immediately.

Have you done it AFTER I posted my previous message ? If no, or not sure, do it now.

Quote
I have not yet been able to install KSFOHD though and am waiting to get on the Flightbeam boards to see if I can solve that one.

Flightbeam doesn't have anything to do with this, and the KSFOHD installer downloads and install exactly the same file, from the same location (our own server). As I've said, you must have had (like the others) got a bad download somehow, but I can only confirm it cannot happen now.

Just reinstall everything NOW, and it will surely work.
Title: Re: FSX Crash once GSX goes up.
Post by: NavySubCanada on December 21, 2015, 02:55:22 pm
Thanks.  I am at work now but will try later today and see what happens.

Rick
Title: Re: FSX Crash once GSX goes up.
Post by: momobpo on December 21, 2015, 03:04:21 pm
just reinstall Stand-Alone Addon fsx dont crash but when click ShowYou Menu in Fsx i dont see anything  and nothing is happening §!!!!
Title: Re: FSX Crash once GSX goes up.
Post by: virtuali on December 21, 2015, 03:08:51 pm
just reinstall Stand-Alone Addon fsx dont crash but when click ShowYou Menu in Fsx i dont see anything  and nothing is happening §!!!!

This means you have *another*, entirely different, problem. Which is the Addon Manager not loading, either because the antivirus blocked it (so you must disable it when installing) OR because you disabled it in the DLL.XML when trying to fix the problem. Reinstalling it should re-enabled it in the DLL.XML, but if you also made a mistake editing it, the installer won't fix a corrupted XML file.

Reinstall again with antivirus and firewall disabled. If still doesn't work, contact me in private for a Teamviewer session, and I'll fix it for you.
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: momobpo on December 21, 2015, 03:51:29 pm
Hello

i just send you my teamviewver Num and Pass
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: momobpo on December 21, 2015, 06:23:46 pm
Hello Again

Thanks to Umberto for his help. the problem was that i install Addon manager without reinstalling GSX ;

Thanks for tour help now it s working perfectly ;
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: NavySubCanada on December 21, 2015, 11:35:32 pm
Thanks Umberto

All has been installed and is working great!  I don't mind paying for such great software and awesome support!

Like I said in the private message as well the best thing to come out of this is it prompted me to join the forum and get some other great tips!

One Happy Customer!  ;D

Rick Rowe
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: massynrc on December 23, 2015, 08:02:47 pm
Good Evening All,

Just want to inform, I just installed the add on manager separate, and seems my crash is gone... will test some more, but on first glance its working....

Merry Christmas to All!
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: Labox on December 24, 2015, 01:10:40 am
Same here, everything´s up and running again. Like Umberto suggested I just downloaded the addon manager again and did a re-install.

Thanks for the great support!

Best,

Arne

Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: zk on December 30, 2015, 07:35:57 pm
It works!  YAY.  I was going crazy with this problem.  I mist have spent hours trying to fix it.  Even went as far as installing P3D.....and almost bought a new PC with hopes of starting over.  Thanks Umberto....you are the BEST!  Happy and healthy new year to all!
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: Wardd on March 23, 2016, 10:46:50 pm
Hi all,

I experienced this problem before and followed the advice of downloading the stand alone manager again and thankfully it worked.

I purchased Flightbeam's KIAD today and having ran the installer my problem has returned. FSX crashes shortly after start up.

I have tried all suggestions here:

http://www.fsdreamteam.com/forum/index.php/topic,10489.0.html

but have had no joy. I can get FSX to run with no issues if I uninstall GSX and KIAD but naturally I wish to have them installed and working.

Any help would be greatly appreciated.

Thanks!
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: idema on March 24, 2016, 09:07:24 am
Just had a problem of the same kind yesterday and started a new thread...

http://www.fsdreamteam.com/forum/index.php/topic,13281.0.html

..no answer yet .

Francesco
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: Wardd on March 24, 2016, 09:35:36 am
Thanks for that I'll keep an eye on it.
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: virtuali on March 24, 2016, 11:44:30 am
I purchased Flightbeam's KIAD today and having ran the installer my problem has returned. FSX crashes shortly after start up.

It's not normal that installing KIAD would create this problem, since the installer downloads and installs the same Addon Manager files from the same location, which is our own website (we wrote the installers for Flightbeam ).

Try to either reinstall it now, or try to download and install the latest Stand-Alone Addon Manager as the LAST thing you do.
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: Wardd on March 24, 2016, 12:24:52 pm
I have tried to reinstall KIAD and made sure to run the stand alone add on manager too from your website but the problem persists. I have my anti virus off and have ran everything as admin. I also restarted the PC between each install. I downloaded new copies of each file on the off chance there was a problem with the files that had been downloaded but this wasn't the problem either.

I will try again later with new download files again. Any other tips as I have tried this several times to no avail so far.

Thanks for the help.
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: Wardd on March 24, 2016, 02:17:37 pm
I tried a fresh install of the below in this order:

KIAD
GSX
Standalone add on manager

I then performed a restart, I ran FSX, it lasted maybe just over one minute then crashed. Not sure if the below helps:

Faulting application name: fsx.exe, version: 10.0.61637.0, time stamp: 0x46fadb14
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xffb80027
Faulting process id: 0x1b80
Faulting application start time: 0x01d185cebfd861de
Faulting application path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
Faulting module path: unknown
Report Id: 393a4a20-f1c2-11e5-8656-f079595c5b7e
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: virtuali on March 24, 2016, 04:51:26 pm
I then performed a restart, I ran FSX, it lasted maybe just over one minute then crashed.

I'm sorry, but there's no reason why it would crash after a minute. It should either crash immediately, or not at all. Did it crash without doing anything ? Just staying still on the apron ?
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: Wardd on March 31, 2016, 07:33:42 pm
Hi,

Sorry I had to go away unexpectedly for a week. I will return to my PC on
Monday.

For your info it crashed while still on the free flight menu, I never got to click "fly now".

I uninstalled KIAD, GSX and The add in manager and everything worked again, left a random flight open for 2 hours with no crashes, I ran mutilpe add on's in this time with no problems.

I will take another look on Monday, and again sorry for the late reply.
Title: Re: FSX Crash once GSX goes up **SOLVED**
Post by: Wardd on April 04, 2016, 09:25:29 pm
Hi,

Well my issue is resolved. I am very confused (nothing new there, haha ;D!!).

I went back and installed everything in the following order, GSX, KIAD and then the stand alone add on manager. All works perfectly know thankfully, I'm 2 hours into a test flight with no issues so far, hopefully it stays that way as I'm not sure what caused the issue go away?

So happy to be back to normal.

Thanks.