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Products Support => GSX Support FSX/P3D => Topic started by: jn_carter on October 05, 2015, 07:49:30 am

Title: GSX crashes FSX **SOLVED**
Post by: jn_carter on October 05, 2015, 07:49:30 am

Hello,

I bought GSX just a few days ago and after it's installation GSX keeps crashing MSFSX. Error message (translated from German):

MS Flight Simulator has stopped working. Because of a problem the program does not run correctly. You will be contacted as soon as a solution is available.

Error log entry:

Problem Event Name:    APPCHRASH
Name of Application:     fsx.exe
Version of application:   10.0.61637.0
Faulting module name:   StackHash_0a9e
Exeption code:              c0000005
Fault offset:                  ffa80004
OS Version:                  6.1.7601.2.1.0.256.48
additional info1:            0a9e
additional info2:            0a9e372d3b4ad19135b953a78882e789
additional info3:            0a9e
additional info4:            0a9e372d3b4ad19135b953a78882e789

After removing GSX completly including Couatl and Microsoft Visual CC+ 2013 FSX is running without any problems.

GSX-setup-fsx.exe (Version 1.9.12.0) has been downloaded from your server. The product activation has been achieved via Addon Manager.

Any idea what the problem might be?

Best regards
John

Title: Re: GSX crashes FSX
Post by: virtuali on October 05, 2015, 08:33:16 am

Try to reinstall GSX, because you probably don't have the very latest version of the modules that comes with it. Yes, we have an updated just a couple of days ago. No need to download anything. Just reinstall it.

Title: Re: GSX crashes FSX
Post by: jn_carter on October 06, 2015, 10:07:15 pm

It worked. Thanks a lot!