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Products Support => GSX Support FSX/P3D => Topic started by: Guy1300 on September 16, 2015, 01:39:06 pm

Title: Couatl Crashes When Pushing Back **SOLVED**
Post by: Guy1300 on September 16, 2015, 01:39:06 pm

Good day,
I found this problem many times lately, when I am pushing back with GSX, at the second that the push starts couatl crash and I get a message telling me that couatl crashed and it asks me if I want it to restart or not.
Even if I restart it, its still crashes at the push.
My Couatl is updated, so of my GSX.

Guy

Title: Re: Couatl Crashes When Pushing Back
Post by: virtuali on September 16, 2015, 03:00:15 pm

Quote from: Guy1300 on September 16, 2015, 01:39:06 pm

I get a message telling me that couatl crashed and it asks me if I want it to restart or not.

It doesn't says just that. It also offers you the option to see the error log, and will open it for you in notepad. What's the content of your error log ?

Title: Re: Couatl Crashes When Pushing Back
Post by: Guy1300 on September 16, 2015, 04:16:45 pm

I can open an log that was before or just when it happens?

Title: Re: Couatl Crashes When Pushing Back
Post by: virtuali on September 16, 2015, 04:24:13 pm

Quote from: Guy1300 on September 16, 2015, 04:16:45 pm

I can open an log that was before or just when it happens?

If you haven't selected to see the error when the request came, you can look in the %APPDATA%\Virtuali folder, for a Couatl.ERR file ( or a Couatl.LOG, if you had logging enabled)

Title: Re: Couatl Crashes When Pushing Back
Post by: Guy1300 on September 16, 2015, 04:40:06 pm

problem raised by addon <unknown>Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\pushBack.py", line 417, in do
  File "couatl\common\simObjectMoverIK.py", line 478, in __enter__
  File "couatl\common\__init__.py", line 105, in __enter__
AttributeError: 'CouatlApp' object has no attribute 'registerForSafeQuit'

Title: Re: Couatl Crashes When Pushing Back
Post by: virtuali on September 16, 2015, 05:30:52 pm

Why you haven't included the first lines of the file ? They are important, because they say which version of the the program you are running.

Title: Re: Couatl Crashes When Pushing Back
Post by: Guy1300 on September 16, 2015, 09:30:55 pm

couatl v3.0 (build 3142)
panic log started on Sun Sep 13 21:22:09 2015

problem raised by addon <unknown>Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\pushBack.py", line 417, in do
  File "couatl\common\simObjectMoverIK.py", line 478, in __enter__
  File "couatl\common\__init__.py", line 105, in __enter__
AttributeError: 'CouatlApp' object has no attribute 'registerForSafeQuit'

Title: Re: Couatl Crashes When Pushing Back
Post by: virtuali on September 16, 2015, 09:45:47 pm

Quote from: Guy1300 on September 16, 2015, 09:30:55 pm

couatl v3.0 (build 3142)

That's an old version, from the Beta period. It seems you installed the Beta, but never updated to the final version. Download and install the latest Stand-Alone Addon Manager, so you'll get the latest version of the program, and fix the error.

Title: Re: Couatl Crashes When Pushing Back
Post by: Guy1300 on September 16, 2015, 10:08:32 pm

Ok, thankyou very much for your help!

Title: Re: Couatl Crashes When Pushing Back
Post by: Guy1300 on September 17, 2015, 06:49:18 pm

Tested and it works thanks for help!