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Products Support => GSX Support FSX/P3D => Topic started by: cbruce on September 15, 2015, 09:30:48 pm

Title: 1.9.12 error at freeware LSZH **SOLVED**
Post by: cbruce on September 15, 2015, 09:30:48 pm

I have been using GSX for a long while with no problem, did not use the sim for a week and today came an update which did not require quitting P3D.  After this update I got an error message when I tried to request a catering vehicle, error saying I should reinstall the addon manager which I did.  I then got the error re vehicle update so I installed the latest vehicle updater (my full installer was dated May 2015).  These errors occur when I ask for catering or fuel vehicle.

So I installed the full installer and got the following error:

couatl v3.0 (build 3171)
panic log started on Tue Sep 15 16:21:42 2015

problem raised by addon <unknown>
Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 218, in do
  File "couatl\GSX\assistanceServices\fuelTruck.py", line 27, in getApproachRoute
IndexError: list index out of range


What do I do now?

Title: Re: 1.9.12 error
Post by: virtuali on September 16, 2015, 12:53:54 pm

As explained many times already on the forum, whenever you report such errors, always include ALL the following informations:

- The airport used. If it's not default, clearly identify the scenery used.

- The gate used

- The airplane used. If it's not default, clearly identify the airplane used.

Title: Re: 1.9.12 error
Post by: cbruce on September 16, 2015, 02:20:47 pm

Hi

- Airport is LSZH for FSX (freeware from Flightsim)

- Gate E62

- Airplane Prosim 737-800 flight model

I tested yesterday at other airports and all was ok, so looks like it is the airport.  It does not work if I depart from this airport (ie call catering and fuel), so I departed from another airport and landed at this one, parked at E62 and deboarding was all ok.  So it just seems to be catering/fuel

Best
Charles

Title: Re: 1.9.12 error
Post by: virtuali on September 16, 2015, 02:48:39 pm

Quote from: cbruce on September 16, 2015, 02:20:47 pm

It does not work if I depart from this airport (ie call catering and fuel), so I departed from another airport and landed at this one, parked at E62 and deboarding was all ok.  So it just seems to be catering/fuel

Yes, it's the airport, and the issue with the freeware LSZH has been already discussed here:

http://www.fsdreamteam.com/forum/index.php/topic,12363.0.html

That scenery is definitely buggy.

Title: Re: 1.9.12 error
Post by: cbruce on September 16, 2015, 02:51:25 pm

Ok thanks very much!