FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: chumley on August 05, 2015, 02:02:31 pm

Title: GSX stops working at conclusion of flight **SOLVED**
Post by: chumley on August 05, 2015, 02:02:31 pm

I have the latest version (beta) installed and have encountered an error on two occasions today when the flight has completed and the Pax are deboarding. On each occasion Couatl throws up an error message.

I have the log file but cannot identify a suitable email address to send it for you to examine.

Where should I send it?

Thanks

Title: Re: GSX stops working at conclusion of flight when Pax debording
Post by: virtuali on August 05, 2015, 02:36:51 pm

Quote from: chumley on August 05, 2015, 02:02:31 pm

I have the latest version (beta) installed and have encountered an error on two occasions today when the flight has completed and the Pax are deboarding. On each occasion Couatl throws up an error message.

Which error ?

Quote

I have the log file but cannot identify a suitable email address to send it for you to examine.

Our support email is available in the following places:

- The "Contact Us" page of this site

OR

- Your purchase receipt.

In any case, in addition to the log file, please add ALL the following information to your report:

- The airplane used.

- The airport used. If it's not default, please indicate the 3rd party scenery used.

- The gate used.

Title: Re: GSX stops working at conclusion of flight when Pax debording
Post by: chumley on August 06, 2015, 02:52:43 pm

Problem solved after reinstalling.