FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: Gareth04 on June 30, 2015, 06:44:19 am
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I purchased GSX through Just Flight and it installed properly, but when I went on to flight sim and tried to use it, it only gives me the option of using the trial airports. I did not get a serial number for GSX, only my Just Flight purchase number that does not work for GSX. Please tell me how to activate this product from here!!!! Thanks in advance.
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I did not get a serial number for GSX, only my Just Flight purchase number that does not work for GSX
It's entirely normal that a purchase number won't work as a Serial Number, because it's not a Serial Number.
It's not normal, instead, that your purchase receipt won't show a Serial Number too, because it normally does, but you must ask Justflight about this, we don't have any control on what's happening on their website.
They were short on Serial Numbers last week, so they contacted us about this, but they have been provided with new ones since the 24th so, if your order was made in the precise moment when they were out of Serial Numbers, before they added the new set, it might explain why your email didn't contained one, but they can surely provide you with one if you contact them.