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Products Support => Houston KIAH Support FSX/P3D => Topic started by: Sebby on January 02, 2015, 03:02:36 pm

Title: CDT on KIAH scenery
Post by: Sebby on January 02, 2015, 03:02:36 pm
Hello,

first, Happy new Year for 2015 !!!!!

I'had just buy and install KIAH scenery... activation OK, and when start a flight with PMDG 777 and other aircraft)... CTD and reboot computer.

today a reinstall KIAH scenery, reload couatl... and no result... i try to rename default.xml on defaut.bak...    no results...


have you an idea?


Regards,

Sebastien
Title: Re: CDT on KIAH scenery
Post by: virtuali on January 02, 2015, 08:16:13 pm
I'had just buy and install KIAH scenery... activation OK, and when start a flight with PMDG 777 and other aircraft)... CTD and reboot computer.

- If you have a immediate QUIT to Desktop without any error messages on the FSX splash screen, see here:

http://www.fsdreamteam.com/forum/index.php/topic,10489.0.html

- If you have a crash after you select a flight, the problem doesn't have anything to do with our software. Especially considering you say it "reboots" the computer.

It's not possible a normal program would be able to reboot the computer. Only a video driver could do that so, perhaps, you have a problem with your video driver settings causing this.

Perhaps it's simply an issue of memory exhaustion, like if you start a flight with a memory-hungry airplane using unreasonably high settings, you might not have enough memory for the rest of the scenery, so the video driver cause a reboot.
Title: Re: CDT on KIAH scenery
Post by: Sebby on February 19, 2015, 10:03:31 pm
Hello,

always crash..., wih this report :

Signature du problème :
  Nom d’événement de problème:   BlueScreen
  Version du système:   6.1.7601.2.1.0.256.48
  Identificateur de paramètres régionaux:   1036

Informations supplémentaires sur le problème :
  BCCode:   116
  BCP1:   FFFFFA8016D6E010
  BCP2:   FFFFF88007061F38
  BCP3:   FFFFFFFFC000009A
  BCP4:   0000000000000004
  OS Version:   6_1_7601
  Service Pack:   1_0
  Product:   256_1

Fichiers aidant à décrire le problème :
  C:\Windows\Minidump\021915-7722-01.dmp
  C:\Users\Sebastien\AppData\Local\Temp\WER-12402-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
  C:\Windows\system32\fr-FR\erofflps.txt

can you help me?


Regards,

Sebastien
Title: Re: CDT on KIAH scenery
Post by: Sebby on February 20, 2015, 12:16:16 pm
Additionnal information :

ONLY in exterior mode (crash). i Can taxing to the gate, take off, landing..... in cockpit mode...


Sebastien
Title: Re: CDT on KIAH scenery
Post by: virtuali on February 20, 2015, 10:41:05 pm
Your problem doesn't have anything to do with any of our products. A scenery CANNOT cause a "Blue Screen" error. Not even a program could. The ONLY thing that can cause a Blue Screen are DRIVERS.

So, you have a problem with your video drivers. Or a problem with your FSX settings or tweaks, which is exposing an issue of your video driver.

Try all the following:

- Update your video driver

- Reset your video driver settings to default

- Reset the FSX settings to default, by removing the following file:

%APPDATA%\Microsof\FSX\FSX.CFG

This will force FSX to rebuild a new config with all default settings. After doing this, be sure you apply the HIGHMEMFIX tweak in the Addon Manager, save the settings and restart FSX.
Title: Re: CDT on KIAH scenery
Post by: Sebby on February 22, 2015, 10:26:15 pm
Hello,

- last nvidia drivers installed with new install and reset seeting
- delet and rebuilt FSX.cfg
- reload AddonManager...


Same result... no problem in cockpit mode, crash on exterieur mode.


Regards, Sebastien
Title: Re: CDT on KIAH scenery
Post by: Hnla on February 23, 2015, 01:13:48 am
Hello,

- last nvidia drivers installed with new install and reset seeting
- delet and rebuilt FSX.cfg
- reload AddonManager...


Same result... no problem in cockpit mode, crash on exterieur mode.


Regards, Sebastien

Did you even listen to what he said? Might as well stop posting here because your problem has nothing to do with FSDT.
Title: Re: CDT on KIAH scenery
Post by: virtuali on February 23, 2015, 09:18:23 am
Quote
Same result... no problem in cockpit mode, crash on exterieur mode.

Then the problem, caused by a driver, wasn't a problem that could be solved with a resetting the video drivers. I'm sorry, but I repeat and confirm your problem cannot be possibly caused by a scenery or a regular program. ONLY a faulty/misconfigured driver can cause a Blue Screen.