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Products Support => GSX Support FSX/P3D => Topic started by: elfrost on December 06, 2014, 07:03:40 am

Title: The addon <unknown> is causing the Couatl ...
Post by: elfrost on December 06, 2014, 07:03:40 am
I updated to the new version.

I uninstalled and re installed.
It was worked like I saw the green message like after requested push back but no truck and crew and nothing happens.

I re installed one more time and now i'm getting:
The addon <unknown> is causing the Couatl Scripting Engine to restart. Details can be found in ... ...Please download and install the latest version ...  -> Yes I did

Plz need help
Thank you
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: virtuali on December 06, 2014, 10:25:08 am
Details can be found in ... ...

You have omitted the one and only useful piece of information that was needed to know about the errors. Please post your error details, contained in the Couatl.ERR file, found in the location on your system pointed in the error message.
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: elfrost on December 06, 2014, 03:51:16 pm
... found in C:/Users/Nicolas/AppData/Roaming/Virtali/Couatl.err


Code: [Select]
couatl v2.0 (build 2370)
panic log started on Sat Dec 06 09:50:40 2014

problem raised by addon <unknown>Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\__init__.py", line 769, in do
  File "couatl\common\criticalsection.py", line 23, in _synchronized
  File "couatl\GSX\assistanceServices\__init__.py", line 134, in requestVehicles
  File "couatl\GSX\__init__.py", line 596, in prepareGate
  File "couatl\GSX\assistanceServices\__init__.py", line 1102, in setGate
  File "couatl\common\criticalsection.py", line 23, in _synchronized
  File "couatl\GSX\assistanceServices\baggageTrain.py", line 55, in materialize
  File "couatl\GSX\assistanceServices\baggageTrain.py", line 417, in makeTrain
  File "couatl\common\train.py", line 41, in __init__
  File "couatl\common\modelCustomization.py", line 316, in getModelForCouatlType
common.modelCustomization.NoModelInstalled: No model of type BaggageTractor is currently installed
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: virtuali on December 06, 2014, 04:27:48 pm
The error indicates that you haven't updated correctly. You have probably updated the Addon Manager, but forgot to update the vehicles, as indicated in the release notes and in the forum thread about the announcement.

Download and install one of the vehicle updates, or the current full GSX installer, it's the same.
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: elfrost on December 06, 2014, 06:02:34 pm
I uninstalled addon manager, and also GSX

then reinstalled latest versions but get the same issue :S
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: virtuali on December 06, 2014, 06:42:52 pm
Then you might have a problem with your FSX.CFG, that could be missing some lines that are normally present by default, have a look at the solution posted in this thread:

http://www.fsdreamteam.com/forum/index.php/topic,9162.msg73226.html#msg73226
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: elfrost on December 06, 2014, 06:48:08 pm
Thank you for your help.

Below my "main" section in the fsx.cfg

Code: [Select]
[Main]
HideInfoText=0
FIBER_FRAME_TIME_FRACTION=0.2
HideMenuFullscreen=1
HideMenuNormal=0
Location=440,130,1480,908,\\.\DISPLAY2
Maximized=2
SimObjectPaths.0=SimObjects\Airplanes
SimObjectPaths.1=SimObjects\Rotorcraft
SimObjectPaths.2=SimObjects\GroundVehicles
SimObjectPaths.3=SimObjects\Boats
SimObjectPaths.4=SimObjects\Animals
SimObjectPaths.5=SimObjects\Misc
SimObjectPaths.6=SimObjects\IVAO_MTL
User Objects=Airplane, Helicopter
ProcSpeed=8625
PerfBucket=7
SimObjectPaths.6=SimObjects\ACARS3
[TextInfo.2]
FrameRate=1,1
FuelPercentage=1,4
GForce=1,3
LockedFrameRate=1,2
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: virtuali on December 06, 2014, 06:52:07 pm
Below my "main" section in the fsx.cfg

You have two lines in conflict:


SimObjectPaths.0=SimObjects\Airplanes
SimObjectPaths.1=SimObjects\Rotorcraft
SimObjectPaths.2=SimObjects\GroundVehicles
SimObjectPaths.3=SimObjects\Boats
SimObjectPaths.4=SimObjects\Animals
SimObjectPaths.5=SimObjects\Misc

SimObjectPaths.6=SimObjects\IVAO_MTL
SimObjectPaths.6=SimObjects\ACARS3


You can't have two identically numbered sections.
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: elfrost on December 06, 2014, 07:41:45 pm
changed for
SimObjectPaths.0=SimObjects\Airplanes
SimObjectPaths.1=SimObjects\Rotorcraft
SimObjectPaths.2=SimObjects\GroundVehicles
SimObjectPaths.3=SimObjects\Boats
SimObjectPaths.4=SimObjects\Animals
SimObjectPaths.5=SimObjects\Misc
SimObjectPaths.6=SimObjects\IVAO_MTL
SimObjectPaths.7=SimObjects\ACARS3


not fixed, same error message, do I need to reinstall GSX again?


EDIT: reinstalled GSX.. not fixed yet
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: virtuali on December 07, 2014, 11:09:49 am
not fixed, same error message, do I need to reinstall GSX again? EDIT: reinstalled GSX.. not fixed yet

Do you have any FSDT sceneries installed ? Do they work ?
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: elfrost on December 07, 2014, 03:25:20 pm
I have KORD and yes it works
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: Armando83 on December 07, 2014, 04:33:01 pm
Hello,

I got GSX problem as well:

couatl v2.0 (build 2370)
panic log started on Sun Nov 30 23:33:30 2014


couatl v2.0 (build 2370)
panic log started on Sun Dec 07 18:17:28 2014

problem raised by addon <unknown>Traceback (most recent call last):
  File "couatl\common\fsm.py", line 67, in executeDoFuncToCompletion
  File "couatl\GSX\assistanceServices\catering.py", line 191, in do
  File "couatl\GSX\assistanceServices\baseAssistanceVehicle.py", line 205, in do
  File "couatl\common\simObjectMoverIK.py", line 286, in run
RuntimeError: cruise speed must be positive

Please advise. As notification asked, I have installed new addon manager.
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: virtuali on December 07, 2014, 11:41:37 pm
I have KORD and yes it works

That means the Simobject\Misc folder is being read. I'm sorry, but there's no reason for that error to appear, unless you haven't installed the full GSX installer or the vehicles update.

The baggage tractor is not even related to any door of the airplane so, it's not even affected by a bad airplane configuration.
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: virtuali on December 07, 2014, 11:42:20 pm
RuntimeError: cruise speed must be positive

The "RuntimeError: cruise speed must be positive" has been discussed many times on the forum, and it's usually a problem of the scenery AFCAD, like overlapping nodes, orphaned nodes, orphaned links, unreachable parkings, etc.

You might try to fix it using the ADE or AFX "Fault Finder" options, or at least having an idea what's wrong with the AFCAD, and report it to the developers.
Title: Re: The addon <unknown> is causing the Couatl ...
Post by: elfrost on December 08, 2014, 12:24:27 am

That means the Simobject\Misc folder is being read. I'm sorry, but there's no reason for that error to appear, unless you haven't installed the full GSX installer or the vehicles update.

The baggage tractor is not even related to any door of the airplane so, it's not even affected by a bad airplane configuration.

as i'm a Technical Solution Analyst IT in my life.. I'll try one more time to uninstalled your products then reinstall.. Let see if it works