FSDreamTeam forum

Products Support => Los Angeles support FSX/P3D => Topic started by: westoverfd17 on June 19, 2014, 07:16:52 pm

Title: Lost LAX purchase info.
Post by: westoverfd17 on June 19, 2014, 07:16:52 pm

Hello, sorry to put this on here but when I try to send email it wont work.  I purchased KLAX awhile back and cant find my purchase info (activation key) on e-sellerate anywhere. I am not sure I used this email or if it was another one when I purchased it. So for now I have no access to it. My name is xxxxxxxx, let me know what I can do to help resolve the situation! Thanks Ken

Title: Re: Lost LAX purchase info.
Post by: virtuali on June 20, 2014, 02:21:40 am

Quote from: westoverfd17 on June 19, 2014, 07:16:52 pm

I am not sure I used this email or if it was another one when I purchased it. So for now I have no access to it.

Just try all emails you might have used. If one of them is not accessible anymore, contact us by email, so we can update your order. Generally speaking, you shouldn't post questions about your orders and giving your personal details on a public forum. Emailing to support is the preferred method for these issues.

Title: Re: Lost LAX purchase info.
Post by: boilerbill on June 20, 2014, 10:02:12 pm

Look in your home user directory (e.g. mine is in C:\Users\Stu\) -- that's where all of my FSDT registration files are. Specially, look for a file called FSDreamTeam_Los Angeles V2.reg.