FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: jgallacher1987 on April 01, 2014, 10:36:02 pm

Title: Invalid float point operation when trying to install
Post by: jgallacher1987 on April 01, 2014, 10:36:02 pm

I get to when GSX is installing the Vehicles Update Installer, and then I get ann error called Invalid Float Point Operation.  I am running FSX Plus Acceleration on Windows 7 64 Bit.  I am installing it as an Administrator.  How do I fix this problem?
Thanks.

Title: Re: Invalid float point operation when trying to install
Post by: virtuali on April 02, 2014, 01:43:01 am

Please, indicate the precise, exact, text of the message, it usually comes with some additional text that might help us understand what problem you have in your system.

Title: Re: Invalid float point operation when trying to install
Post by: jgallacher1987 on April 02, 2014, 02:34:40 am

All it states is Invalid Floating Point Operation.

Title: Re: Invalid float point operation when trying to install
Post by: virtuali on April 02, 2014, 01:16:46 pm

Quote from: jgallacher1987 on April 02, 2014, 02:34:40 am

All it states is Invalid Floating Point Operation.

At which point in the installation, exactly ? Try to log the installation, this way:

- Open a command prompt  ( start -> CMD -> enter )

- go to the folder where you have the installer, for example:

CD c:\Users\Yourname\Desktop

Assuming you put the installer on the Desktop

- launch the installer with this command:

gsx_fsx_setup.exe /log=install.log

Proceed with the installation and let it end normally. This should hopefully create a file named install.log on your Desktop. If you have it, then send it to me ( via Email, please )

Title: Re: Invalid float point operation when trying to install
Post by: jgallacher1987 on April 02, 2014, 05:19:51 pm

What e-mail address should I use?  I have the Install.log file ready to go.
Thanks

Title: Re: Invalid float point operation when trying to install
Post by: virtuali on April 02, 2014, 05:30:17 pm

Quote from: jgallacher1987 on April 02, 2014, 05:19:51 pm

What e-mail address should I use?  I have the Install.log file ready to go.

Look the small mail icon under my avatar.

Title: Re: Invalid float point operation when trying to install
Post by: jgallacher1987 on April 02, 2014, 05:36:55 pm

I am blind and am unable to get to it.
Thanks.

Title: Re: Invalid float point operation when trying to install
Post by: virtuali on April 02, 2014, 05:41:32 pm

The support email is also indicated on the "Contact Us" page of this web site, and of course in your purchase receipts.

Title: Re: Invalid float point operation when trying to install
Post by: jgallacher1987 on April 02, 2014, 08:07:54 pm

Just e-mailed the install log file to support.
Thanks,
Jordan

Title: Re: Invalid float point operation when trying to install
Post by: jgallacher1987 on April 17, 2014, 04:20:21 pm

What is the solution to this issue?  I have not received a response as of yet to my last e-mail to Support about this issue stating that I do have Dropbox.  I wish I could use this product but cannot until this issue has a resolution.

Title: Re: Invalid float point operation when trying to install
Post by: virtuali on April 17, 2014, 11:48:51 pm

Quote from: jgallacher1987 on April 17, 2014, 04:20:21 pm

What is the solution to this issue?  I have not received a response as of yet to my last e-mail to Support about this issue stating that I do have Dropbox.  I wish I could use this product but cannot until this issue has a resolution.

You have received SEVERAL replies. I'm sorry, but I tried to search for your error online because, obviously, nobody ever reported it before, and the only thing I could find is that an installer *might* fail because of some conflict with a Shell extension, which is what I've explained in my 4 replies to you.

As you can see by a search in this forum with "invalid floating point operation", the one and only message is yours so, it's surely a problem with a conflict with something you have installed, otherwise we would have seen at least some other reports by now.

In any case, you said you get it when GSX is installing the Vehicles updates. If you download the current Full installer, it shouldn't install the Vehicle updates, because they are contained in the current Full installer, if the problem was that step, maybe bypassing it might solve your issue.