FSDreamTeam forum

Products Support => Zurich scenery for FSX/P3D => Topic started by: Harold on September 20, 2008, 09:23:22 am

Title: installation problem
Post by: Harold on September 20, 2008, 09:23:22 am
I have a problem installing Zurich for fsx/sp2 on windows xp. The setup went fine but when I opened fsx and checked the scenery library Zurichx was missing. I installed O'hare and JFK and they showed up in the scenery library. Also, when I manually added Zurich
to the scenery library none of the buildings showed up but they did in O'hare and JFK. I don't know why Zurich is not working?
Title: Re: installation problem
Post by: virtuali on September 20, 2008, 12:57:32 pm
There could be two reasons:

- You are using an old version of Zurich. Download the current installer in this case.

- The installer for Zurich didn't complete because the scenery.cfg had an error, so scenery files are missing and it wouldn't work even if add it manually.
Title: Re: installation problem
Post by: Harold on September 20, 2008, 06:43:08 pm
What should I do if the scenery.cfg had an error?
Title: Re: installation problem
Post by: virtuali on September 20, 2008, 07:09:03 pm
You don't think to be able to fix it, just post it here, I'll check it out for you.
Title: Re: installation problem
Post by: Harold on September 20, 2008, 07:43:41 pm
here it is.

[attachment deleted by admin]
Title: Re: installation problem
Post by: virtuali on September 20, 2008, 09:12:50 pm
There's nothing wrong in your scenery.cfg

If it had a problem, the Zurich installer should have detected it.

You aren't using the most current version, probably. Download and install the installer now. Check if Zurich is added to the Scenery Library, and check the Addon Manager runs on the top menu bar.
Title: Re: installation problem
Post by: Harold on September 20, 2008, 09:28:51 pm
I installed the latest version of ZurichX but it still does not show up in the scenery library. The addon manger shows up and works just fine.
Title: Re: installation problem
Post by: virtuali on September 20, 2008, 10:13:02 pm
I installed the latest version of ZurichX but it still does not show up in the scenery library. The addon manger shows up and works just fine.

You mean, the scenery hasn't been added to the Scenery Library, but you haven't seen any error message in the installer ? This is wierd.

Try adding it manually, then.
Title: Re: installation problem
Post by: Harold on September 20, 2008, 10:23:35 pm
How do you install it manually?
Title: Re: installation problem
Post by: virtuali on September 20, 2008, 10:28:25 pm
How do you install it manually?

I haven't said to install it manually, you only need to add it manually to the Scenery Library. This, assuming that our installer haven't said anything about errors in the scenery.cfg.

Just to be sure, because this is an easy mistake to make: the scenery.cfg that you sent me and that looked correct, is NOT taken from the FSX folder, right ?

Because in FSX (opposite to FS9) the scenery.cfg that is actually in used is not in the FSX root folder. Instead, is located at:

%ALLUSERSPROFILE%\Microsoft\FSX\Scenery.cfg

You should have sent me THIS file to check for errors. If you sent me the one in the main FSX folder, it doesn't do anything, is only used as a backup to repair the installation so, it's the same as when you install FSX fresh.
Title: Re: installation problem
Post by: Harold on September 20, 2008, 10:34:12 pm
The scenery.cfg that I sent you is from %appdata%/Microsoft/FSX and not the fsx folder. When I manually added Zurich to the scenery library nothing showed up and sometimes when I clck FLY NOW! and the scenery loads it crashes when I get to 100% and I checked the report and it said the following files included in the error are fsx.CFG.txt, dxdiag.txt, scenery.cfg, fdr.dat, and DLL.xml
Title: Re: installation problem
Post by: virtuali on September 20, 2008, 10:46:26 pm
When I manually added Zurich to the scenery library nothing showed up

Can you check if the files were installed in the FSDreamTeam folder at least ? This would at least mean the installation completed.

Check the FSX\FSDreamteam\Zurich folder, it should be 224MB in size.
Title: Re: installation problem
Post by: Harold on September 20, 2008, 10:53:21 pm
All of the ZurichX files are installed in the FSdreamteam folder and the total size of the folder with Zurich, O'hare, JFK, and Couatl inside is 567MB.
Title: Re: installation problem
Post by: virtuali on September 20, 2008, 10:58:31 pm
So, let me recap:

- You haven't got any error messages in the installation.

- The scenery wasn't added to the scenery library

- If you add it manually, it doesn't appear anyway

- The Addon Manager works

- The scenery is not even running in trial ?


This simply can't be. Are you using FSX + SP2 or FSX + Acell ?
Title: Re: installation problem
Post by: Harold on September 20, 2008, 11:10:46 pm
I already bought the scenery and registered it and I am using fsx/sp2, not acceleration.
Title: Re: installation problem
Post by: virtuali on September 20, 2008, 11:23:43 pm
I already bought the scenery and registered it and I am using fsx/sp2, not acceleration.

I repeat again, just to be sure:

- The installer didn't issued any error message. Yes or No ?

- The installer didn't put the scenery in the scenery library, even if it didn't issued any error message ?

- If you added Zurich in the Library, did it start updating the library with the progress bar that says "Updating scenery files" ? If yes, you should restart FSX. If no, it means you haven't correctly set the folder.  To set the folder, you need SELECT with a single click the Zurich folder, do NOT double click to show up the Zurich\scenery subfolder, click the Zurich folder and press OK.

- The Addon Manager works, you see Zurich, and it says it's "Active" ?

But, evev if it wasn't active, you should at least see the scenery in Trial for 5 minutes, not simply not showing anything. So, it's not an Addon Manager problem, and it's not an activation problem, otherwise the scenery would have worked in Trial mode.

- O'Hare and JFK both work ?


Sorry, but if all of this is true, the only explanation can be:

a) You are not adding the scenery to the library correctly

b) you don't have the latest version of Zurich
Title: Re: installation problem
Post by: Harold on September 20, 2008, 11:34:43 pm
1. The installer did not issue any error message.
2. True, the installer did not put the scenery in the scenery library.
3. After I manually added ZurichX to the scenery library the progreess bar did show up and I did restart fsx.
4. The addon manager does show that ZurichX is active.
5. The only problem might be that the trail mode did not show up before I activated Zurich.
6. O'hare is activated and works well and JFK works well in Trail Mode and when I load it says trail mode has started at the top of the screen.
7. I downloaded the ZurichX installer a few hours ago so I assume it's the latest and I did add the scenery correctly to the scenery library by only clicking on the ZurichX folder once and seeing the progress bar.
Title: Re: installation problem
Post by: virtuali on September 20, 2008, 11:40:00 pm
I'm at loss.

Contact me via email, I can send you a special version which can help me figuring out what's wrong. Email is in the Contact button on the Home page.
Title: Re: installation problem
Post by: Harold on September 20, 2008, 11:41:20 pm
Yes!!!

Zurich now works. I open fsx and choose Zurich as my location and click FLY NOW! and the buildings showed up!

Maybe I forgot to exit fsx after I added Zurich into the scenery library.