FSDreamTeam forum

Products Support => Memphis KMEM Support FSX/P3D => Topic started by: Hnla on June 02, 2016, 11:55:49 pm

Title: Call Jetways
Post by: Hnla on June 02, 2016, 11:55:49 pm
Is there any way to call the Jetway when the plane is not boarding? In the real world, the jetway is connected to the aircraft almost the entire time when it's at the gate at the airport.

Having the jetway only connect to the plane when GSX is boarding for 5 minutes is not how it works at all.

Otherwise, fantastic airport!
Title: Re: Call Jetways
Post by: virtuali on June 02, 2016, 11:57:14 pm
Is there any way to call the Jetway when the plane is not boarding? In the real world, the jetway is connected to the aircraft almost the entire time when it's at the gate at the airport.

This is how we made it so, right now, there's no way to change it, but we can take your suggestion into account.
Title: Re: Call Jetways
Post by: Hnla on June 03, 2016, 12:03:50 am
That's really surprising...Have you not flown before? I mean, come on...

How are the pilots and crew supposed to get back and forth to the airplane? Any person who has flown frequently would agree on this...

I would take my suggestion more than "into account"...

Title: Re: Call Jetways
Post by: Bruce Hamilton on June 03, 2016, 12:21:51 am
I'm confused.. doesn't the jetway come to the plane when you request deboarding and remain attached until boarding is complete?
Title: Re: Call Jetways
Post by: virtuali on June 03, 2016, 12:24:05 am
I'm confused.. doesn't the jetway come to the plane when you request deboarding and remain attached until boarding is complete?

Of course. It would be a problem only if you are simulating the first flight of the day.
Title: Re: Call Jetways
Post by: Bruce Hamilton on June 03, 2016, 12:32:01 am
And first flight of the day, the plane would've been locked down overnight and the jetway pulled back to prevent entry, so the 5 minutes part would be correct.
Title: Re: Call Jetways
Post by: Hnla on June 03, 2016, 12:39:32 am
Well I requested boarding- jetway came. Boarding took 5 minutes- and the jetway retracted. When I start the flight the jetway is obviously not attached to the aircraft

Maybe i'm doing something incorrectly..
Title: Re: Call Jetways
Post by: virtuali on June 03, 2016, 01:02:56 am
Well I requested boarding- jetway came. Boarding took 5 minutes- and the jetway retracted. When I start the flight the jetway is obviously not attached to the aircraft

That's confirm what I've said. If you start with boarding, is as if you were simulating the first flight of the day. If you just landed, you normally select Deboarding first so, the jetway will then stay attached until Boarding is finished.
Title: Re: Call Jetways
Post by: Hnla on June 03, 2016, 01:13:21 am
Yes thats right- but it's still not correct in the real world. On any flight, regardless if it's the first flight of the day or not, they connect the jetway way before actual boarding of passengers.

Plus- nobody starts a new flight "right after" they just landed without restarting the simulation.. .
Title: Re: Call Jetways
Post by: virtuali on June 03, 2016, 01:23:00 am
On any flight, regardless if it's the first flight of the day or not, they connect the jetway way before actual boarding of passengers.

You are still missing the point. If it's not the first flight of the day, you are supposed to start with Deboarding.

Quote
Plus- nobody starts a new flight "right after" they just landed without restarting the simulation.. .

This is irrelevant, since GSX doesn't really care if you restarted the sim or not.

It's you that, if you know you have landed from somewhere before, even if you restarted the sim, should start with Deboarding first.

Again, this is what you are supposed to do, except if you are simulating the first flight of the day. If you are not, how do you expect passenger and luggage from the previous flight (yes, yes, you restarted the sim, but it doesn't make any difference) to exit the plane ?
Title: Re: Call Jetways
Post by: Hnla on June 03, 2016, 01:47:26 am
Im sorry.. this is so confusing.

Ok- If i get you, are you saying that when I load up the airplane and start a new flight at the gate, that I should first select "Deboard"?
Title: Re: Call Jetways
Post by: virtuali on June 03, 2016, 01:53:34 am
Ok- If i get you, are you saying that when I load up the airplane and start a new flight at the gate, that I should first select "Deboard"?

Yes, that would place the airplane in the correct status: after an hypothetical previous flight.
Title: Re: Call Jetways
Post by: JPL19 on June 19, 2016, 10:45:13 pm
I think this is very inconvenient and unrealistic to have to start via deboarding just to connect the jetways. 

Even if it is not the first flight of the day, it is very common in the US for there to be a crew change where the outbound crew would board the aircraft (via an attached jet-way), well before any passenger boarding.

As mentioned most simmers do not start a flight by ending a previous one.  Gates are not put in place "five minutes" before boarding, and the flight crew may well be starting their work +/- 20 minutes before boarding.

Furthermore, it is completely unrealistic for the jetway to retract the very second boarding stops, with doors open none-the-less.  Even GSX service trucks and stairways wait for you to close the door, at least.  Jetways usually to not pullback until immediately before push.

Joe L.
Title: Re: Call Jetways
Post by: virtuali on June 19, 2016, 10:48:54 pm
We'll have an additional option to call jetways manually in the next update.
Title: Re: Call Jetways
Post by: JPL19 on June 19, 2016, 10:57:29 pm
We'll have an additional option to call jetways manually in the next update.

Absolutely fantastic - thank you.

Joe
Title: Re: Call Jetways
Post by: Driver8 on June 25, 2016, 07:35:45 am
Sounds great about the option to have the jetway connect without needing deboarding (after all, the next crew may board the aircraft after deboarding of the previous flight is complete)!

While you're at it - can the jetway retraction be looked into as well?  Last flight I did out of KMEM the jetway retracted immediately after boarding completed - leaving me with an open door and no jetway connected (and IRL since external power was still connected this could have resulted in damage too :) ).  Then, as soon as I requested pushback, the first thing that happened was the jetway reconnected for some reason!  If given the option, i'd rather the jetway retraction be the first thing that happens when requesting pushback rather than upon completion of boarding.  If i'm in a 737 or an Airbus it gives me time to close the door and disconnect external power first :)
Title: Re: Call Jetways
Post by: virtuali on June 25, 2016, 01:21:35 pm
While you're at it - can the jetway retraction be looked into as well?

Already fixed in our internal version.
Title: Re: Call Jetways
Post by: Driver8 on June 26, 2016, 05:17:24 am
While you're at it - can the jetway retraction be looked into as well?

Already fixed in our internal version.

Awesome, thanks!!  Looking forward to the next update!