FSDreamTeam forum

Products Support => Zurich scenery for FSX/P3D => Topic started by: valerij999 on November 29, 2013, 05:12:24 pm

Title: Problem with activation ZURICH
Post by: valerij999 on November 29, 2013, 05:12:24 pm: Good evening, I bought your product and I have a Problem with aktivatsiey.Problema is that after installation the airport does not have a menu FSX managery addon for product activation ???
Thanks for the help
Title: Re: Problem with activation ZURICH
Post by: virtuali on November 29, 2013, 05:44:50 pm: You mean you don't have an "Addon Manager" menu under the FSX "Addons" menu ?
Title: Re: Problem with activation ZURICH
Post by: valerij999 on November 29, 2013, 06:24:49 pm: yes
Title: Re: Problem with activation ZURICH
Post by: valerij999 on November 29, 2013, 06:43:42 pm: here is a photo
Title: Re: Problem with activation ZURICH
Post by: virtuali on November 30, 2013, 12:09:10 am: - Uninstall the scenery. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.

- Reinstall the scenery with the antivirus entirely OFF

- Configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\couatl.exe

YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.

- Now you can turn the antivirus back on, and launch FSX.

- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu.
Title: Re: Problem with activation ZURICH
Post by: valerij999 on November 30, 2013, 02:17:39 am: For yet the problem remained, apparently the problem is not antivirus :(
Title: Re: Problem with activation ZURICH
Post by: virtuali on November 30, 2013, 07:53:22 pm: Have you been asked permission to run both modules when you first launched FSX after the Uninstall/Reinstall ?
Title: Re: Problem with activation ZURICH
Post by: valerij999 on November 30, 2013, 09:21:01 pm: no
Title: Re: Problem with activation ZURICH
Post by: virtuali on November 30, 2013, 09:32:48 pm: Maybe you also have inadvertently Un-trusted us as a Publisher, so nothing signed by us will run.

To fix this, go to the Control Panel, under "Internet Options", look for the "Content" tab, there should be a "Publishers" button, that will list the software publishers that you trusted, and another tab with untrusted publishers. If you see "Virtuali s.a.s", remove it from both tabs (especially if it's under untrusted)
Title: Re: Problem with activation ZURICH
Post by: valerij999 on December 01, 2013, 02:59:09 pm: For yet nothing absenteeism money as I understood you a non-refundable?? :'(
Title: Re: Problem with activation ZURICH
Post by: Hnla on December 01, 2013, 06:03:08 pm: Quote from: valerij999 on December 01, 2013, 02:59:09 pm
For yet nothing absenteeism money as I understood you a non-refundable?? :'(

Well did you TRY what he said to do??
Title: Re: Problem with activation ZURICH
Post by: valerij999 on December 01, 2013, 06:16:30 pm: yes of course I
Title: Re: Problem with activation ZURICH
Post by: virtuali on December 01, 2013, 06:18:31 pm: Quote from: valerij999 on December 01, 2013, 06:16:30 pm
yes of course I

And are you ARE being asked permission to run the two modules now ?
Title: Re: Problem with activation ZURICH
Post by: valerij999 on December 02, 2013, 10:24:35 pm: Quote
Maybe you also have inadvertently Un-trusted us as a Publisher, so nothing signed by us will run.

To fix this, go to the Control Panel, under "Internet Options", look for the "Content" tab, there should be a "Publishers" button, that will list the software publishers that you trusted, and another tab with untrusted publishers. If you see "Virtuali s.a.s", remove it from both tabs (especially if it's under untrusted)

:) ;)That was the whole problem.thank you