FSDreamTeam forum

Products Support => Fort Lauderdale-Hollywood FSX/P3D => Topic started by: Phil08 on July 20, 2009, 06:02:48 pm

Title: No buildings in trial?
Post by: Phil08 on July 20, 2009, 06:02:48 pm
Hey guy's :)

I'm considering of buying the new KFLL scenery.
But when I start my fsx and go to KFLL in the trial version I only see jetways but no terminals.
I'm new to FSDT so is this normal cause it's a trial version and do I need to buy it before I can see the terminals?
I didn't found anything about this in the instalation guide so I guess it's not normal :p

Thanks,

Kind regards,
Philippe
Title: Re: No buildings in trial?
Post by: virtuali on July 20, 2009, 06:14:51 pm
No, it's not normal at all. The Trial is exactly like the full version, there are zero differences, except the duration.

If you don't see buildings, it means the software is not running, because something on your system prevents it to run.

There are many threads about solutions for this problem, which is not really specific to KFLL, for example here:

http://www.fsdreamteam.com/forum/index.php?topic=1597.0
http://www.fsdreamteam.com/forum/index.php?topic=2019.0

Try to follow all the suggestions given in those threads.
Title: Re: No buildings in trial?
Post by: Phil08 on July 20, 2009, 07:21:33 pm
Thanks for the fast reply,
first of all I tried to uninstall and install it again with a new dowload but when I install the installer tell me that I don't have the rights to overwrite following files located in the X:\fsdreamteam\couatl\wx folder:
_controls.pyd
_core_.pyd
_misc_.pyd
_windows_.pyd
_gdi_.pyd

I can choose between Abort, retry and ignore

Title: Re: No buildings in trial?
Post by: Phil08 on July 20, 2009, 07:50:43 pm
Still having the issue from above, I tried my fsx again, I saw the buildings :d
but after 3 minutes they dissapeard again without seeing "trial period ended"
I can still see the cars parked where the parking building has to be.


EDIT; I can see all the submenus of"Addons" in fsx.
And I think my exe.xml look OK too

<?xml version="1.0" encoding="Windows-1252"?>
<SimBase.Document Type="Launch" version="1,0">
  <Descr>Launch</Descr>
  <Filename>exe.xml</Filename>
  <Disabled>False</Disabled>
  <Launch.ManualLoad>False</Launch.ManualLoad>
  <Launch.Addon>
    <Name>Couatl</Name>
    <Disabled>False</Disabled>
    <ManualLoad>False</ManualLoad>
    <Path>fsdreamteam\couatl\couatl.exe</Path>
  </Launch.Addon>
</SimBase.Document>
Title: Re: No buildings in trial?
Post by: virtuali on July 20, 2009, 10:14:39 pm
Thanks for the fast reply,
first of all I tried to uninstall and install it again with a new dowload but when I install the installer tell me that I don't have the rights to overwrite following files located in the X:\fsdreamteam\couatl\wx folder:

Ok, if the installer hasn't updated all files, there's no chance the scenery will ever work.

A reason why the installer can't write those files, might be wrong permission settings, or FSX that hasn't properly closed when you ran the installer.

Try the following:

- REBOOT Windows. Don't launch FSX.

- Go to the Windows Control Panel, uninstall KFLL, and reply YES to BOTH questions about removing the Addon Manager AND the Couatl engine.

- Go to your FSX folder and check the fsdreamteam\couatl folder has been deleted. If not, try to remove it manually.

- Reinstall KFLL, and check you don't get that error anymore.

Title: Re: No buildings in trial?
Post by: Phil08 on July 21, 2009, 11:07:40 am
You sold one KFLL scenery :d

Thanks for the fast support
Title: Re: No buildings in trial?
Post by: phenocom on July 23, 2009, 04:44:09 pm
I too am getting no buildings when I install KFLL in FSX. I have followed all of the procedures you have outlined but I still have no buildings during the Trial Period. I have installed KFLL on FS9 and it works perfectly for the trial period. I have all your other Airports and I really love them. I just cant understand why only KFLL wont install properly :( :( ??? ???
Title: Re: No buildings in trial?
Post by: virtuali on July 23, 2009, 04:59:55 pm
I have followed all of the procedures you have outlined but I still have no buildings during the Trial Period

Do you see both the Addon Manager and the Couatl powered plugins menus under "addons" ?

Quote
I have installed KFLL on FS9 and it works perfectly for the trial period

FS9 and FSX have entirely different display methods so, the fact the one runs and the other not, doesn't tell much.

Quote
I have all your other Airports and I really love them. I just cant understand why only KFLL wont install properly

Do you have other FSX sceneries that work ?
Title: Re: No buildings in trial?
Post by: phenocom on July 24, 2009, 05:41:09 am
I see both Addon Mgr and Couati under my addons and all of my FSX sceneries work perfectly including all of your other airports. I also have Megascenery EarthX and UTX running.
Title: Re: No buildings in trial?
Post by: virtuali on July 24, 2009, 11:20:43 am
Can you check if you have a Couatl.err file in your %APPDATA%\Virtuali folder and, if you have, post its content ?
Title: Re: No buildings in trial?
Post by: phenocom on July 24, 2009, 04:07:21 pm
The only file I can see in the folder is Key Mapping.ini unless I am looking in the wrong place. (I have a Vista 64 bit system)
Title: Re: No buildings in trial?
Post by: virtuali on July 24, 2009, 09:13:59 pm
No, the place is correct.  If there's no .err file, it means there were no errors and, if you see both the Addon Manager and the Couatl powered plugins menus under "Addons", it also means both software are running correctly.

So, the only option left is that something is wrong with KFLL installation. Are you sure you haven't installed the 1.2 update only, without having the full version installed first ? This is something that might create just that effect.
Title: Re: No buildings in trial?
Post by: phenocom on July 25, 2009, 08:46:43 am
I downloaded the file from your products page under the picture of KFLL. It did not say anything about update1.2 .After running the installer I have only nine files in my scenery folder under KFLL. They are the following:
AP_KFLL.BGL
cvx_KFLL.BGL
KFLL_Apron.bgl
KFLL_Fondo.bgl
KFLL_jetway.bgl
KFLL_markings.bgl
KFLL_papi_sa.bgl
KFLL_strisce.bgl
KFLL_Terrain.bgl
Are these all the files there are or am I missing some files?

Thanks Dave

Title: Re: No buildings in trial?
Post by: phenocom on July 27, 2009, 01:34:49 pm

Virtuali:
I'm just wondering why I have received no response to my last post. You responded so quickly to that other guy who has prior to kfll never bought one of your sceneries. I am a extremely good customer and have bought everyone of your sceneries. Is this the way you treat your excellent customers?
Title: Re: No buildings in trial?
Post by: virtuali on July 27, 2009, 02:55:18 pm
I am a extremely good customer and have bought everyone of your sceneries. Is this the way you treat your excellent customers?

First, this doesn't make any sense, because we certainly don't check if one is a customer or not before replying, since even users in Trial have the same right to an answer so, nobody is checked before replying.

As you said yourself, we usually reply very quickly, which is not a reason you should start complaining for not having received an answer yet, to a question that was posted during the weekend. And don't forget the eventual time zone difference.

I really hope that, by spoiling users by replying very fast to questions posted 24/7, wouldn't start to give the wrong impression that one is entitled to always get support outside working days.
Title: Re: No buildings in trial?
Post by: virtuali on July 27, 2009, 03:10:42 pm
phenocom,

to finally reply to your question, yes you have all the files in the correct place.

I'm basing my reply with the information you have given: if you see both Addon Manager and Couatl menus under the "Addons" menu, and you have not mistakenly installed the update instead of the full installer (which, from your file's list, doesn't seem to be the case), there aren't many explanations left:

Check the KFLL scenery has been added to the Scenery Library.

Do you recall having error message during the installation about problems with your scenery.cfg ? If your scenery.cfg already had an error before the installation, the installer would have warned you and didn't touch it, not adding the KFLL area to the Scenery Library

If the KFLL area is added to the Scenery Library, is also active ? Check you haven't disabled it, for any reason.


Also, could you try to install the Stand-alone Addon Manager for FSX, available here:

http://www.virtualisoftware.com/binaries/setup_addonmanagerX.exe
Title: Re: No buildings in trial?
Post by: phenocom on July 28, 2009, 01:02:49 pm
Virtuali:

I checked the Scenery Library and found that KFLL was added and active. Just to be sure I deleted this entry and manually added the KFLL file . Secondly I downloaded and ran the Stand Alone Addon Mgr. However, when I opened FSX
and checked the "Addons" menu I found that Couati was no longer listed as active.
So I reran the installer and then checked the "Addons" menu and Couati was once again active. By the way all this time I
did not receive one single error msg.

Before trying KFLL I maxed out my scenery settings to make sure the scenery would show up and reduced my AI to 0

Unfortunately, all this has left KFLL the way it was a black mark on the ground where buildings should be.

I cant understand this, all of my other sceneries I have from FSDT worked perfectly from installation and continue to this day to work flawlessly.

I would appreciate anything you can suggest to make this KFLL work properly

Thanks Dave

Title: Re: No buildings in trial?
Post by: virtuali on July 28, 2009, 01:26:24 pm
So I reran the installer and then checked the "Addons" menu and Couati was once again active.

Quote
I cant understand this, all of my other sceneries I have from FSDT worked perfectly from installation and continue to this day to work flawlessly.

Can you please confirm this is the case right now ? Meaning: you see BOTH menus, you have all the other FSDT sceneries working, except KFLL ?
Title: Re: No buildings in trial?
Post by: phenocom on July 28, 2009, 04:07:33 pm
This is the case right now I see both menus and all airports except KFLL are working perfectly.

I did remember something that might be important. A few weeks ago when I first downloaded KFLL I seem to remember that the buildings were there for the trial period. So I decided to change the afcad that came with the scenery. I have the ADE program v 1.40. However ADE created a new file for the afcad which replaced the original. At that time the buildings stopped showing up in the trial period. However, those files have long since been deleted and I have downloaded the new installer with all new files. Could this have possibly caused this problem.
 
I have redesigned all the other afcads for the 4 other airports and they work perfectly , so I cant Imagine doing the same thing for KFLL could cause this.
Title: Re: No buildings in trial?
Post by: virtuali on July 28, 2009, 04:47:05 pm
Are you sure you removed that AFCAD from anywhere, even another folder ? Because, perhaps the AFCAD is excluding the scenery with its own exclude areas.
Title: Re: No buildings in trial?
Post by: phenocom on July 29, 2009, 01:15:17 pm
I checked that yesterday after I read your response and found one AFCAD in the Recycle Bin which I then deleted.

I then ran KFLL. unfortunately, this had no effect on bringing back the buildings.

Can you think of any other files or registers that might have been affected which would prevent the scenery from

displaying?
Title: Re: No buildings in trial?
Post by: virtuali on July 29, 2009, 01:35:19 pm
I checked that yesterday after I read your response and found one AFCAD in the Recycle Bin which I then deleted.

Alright, but are you now using our original unmodified AFCAD ?

Quote
Can you think of any other files or registers that might have been affected which would prevent the scenery from displaying?

Considering this is happening only at KFLL, and you see both Addons menus, and you have all the other FSDT sceneries working, we can safely exclude is something related to the software itself, like Addon Manager, Couatl or anything like that.

Try to do the following:

- Uninstall KFLL

- Go to your FSX\fsdreamteam folder and remove the KFLL subfolder, if it's still there

- Go to your FSX\fsdreamteam\Couatl folder and remove the KFLL subfolder, if it's still there

- Reinstall KFLL
Title: Re: No buildings in trial?
Post by: phenocom on July 29, 2009, 04:14:52 pm
IT WORKED!!!!!!!!! :o :o :o :o :o :o :o

THANK YOU FOR ALL YOUR HELP!!!!

OH, AND YOU DEFINITELY JUST SOLD KFLL

Title: Re: No buildings in trial?
Post by: phenocom on July 29, 2009, 04:54:23 pm
Virtuali:

I just have one other question.

Can I modify your original afcad with ADE 1.40 without losing the scenery and if so what should I do to prevent this?
Title: Re: No buildings in trial?
Post by: virtuali on July 29, 2009, 05:12:17 pm
Can I modify your original afcad with ADE 1.40 without losing the scenery and if so what should I do to prevent this?

Generally yes, just pay attention not to have duplicate AFCADs and use only ADE, which preserves all categories when saving.
Title: Re: No buildings in trial?
Post by: phenocom on July 30, 2009, 06:49:52 am
Umberto:

I followed your advice and deleted the extra file that ade produces and it worked perfectly.

The buildings are all there and my airport is designed the way I want it to include my special airlines.

I want to thank you for all your help and support


Dave