FSDreamTeam forum
Products Support => Zurich scenery for FSX/P3D => Topic started by: altena on January 16, 2010, 02:13:30 pm
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Hello to everyone,
When approaching FSDT Zurich airport, flying the PMDG MD-11, there are no buildings at the airport. All other FSDT airports don't show this strange behaviour. It only happens, flying the PMDG MD-11, with all other aircraft, buildings show up at Zurich. I also did put this question at the PMDG forum, but did not get a good answer. Hope someone can help me.
Thanks in advance for feedback.
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I really can't find any reason why only one airplane wouldn't work at Zurich which, BTW, was never reported before.
If there was some kind of incompatibility between our .dll module and the PMDG one, you wouldn't had any of the FSDT airports working, not just Zurich, and there would be probably issues like crashing, or the Addon Manager and/or the Couatl menus not showing which, of course, will affect all FSDT airports at the same time.
Have you tried downloading the most recent installer for Zurich, and install that one ?
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Hello Umberto,
Thanks for the feed-back
I agree, it is very funny. Could you tell me which installer you mean. I have Zurich 1.5.1.0 installed.
If I put all FSX settings-sliders to the left. I see the buildings at Zurich on approach and landing, so I guess, it has something to do with memory (I run Win7 64bit, with 8GB RAM) and don't get any OOM errors. By the way, I red a post from Urs Wildermuth, posted in 2008 about the same problem. Of course PMDG MD-11 is a complex aircraft and FSDT Zurich is a demanding scenery. However, all other FSDT sceneries are also resource-demanding and work fine. It puzzles me very much and I'm really curious for a solution.
Kind regards,
Henk
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If I put all FSX settings-sliders to the left. I see the buildings at Zurich on approach and landing, so I guess, it has something to do with memory
You shouldn't put *all* your settings to the left. At least the Scenery Complexity setting should be at least at Sparse. The first lowest setting will not display anything.
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When approaching FSDT Zurich airport, flying the PMDG MD-11, there are no buildings at the airport. All other FSDT airports don't show this strange behaviour. It only happens, flying the PMDG MD-11, with all other aircraft, buildings show up at Zurich.
Hello Henk
I have the same problem with my system. So far I didn't come around any solution... Re-installing doesn't work, with all other aircraft the scenery's fine...
Regards
Pascal
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Something is definitly wrong with Zurich airport, I'm afraid. Anyway, it was the first airport developed by FSDT and (perhaps therefore) programmed differently from the next FSDT airports. Any chance for an update? I think we need it.
For instance, on approach at Zurich (framerates 30-40), the plane suddenly halts at approx. 6 NM for the touch-down and scenery around the airport is rebuild but no buildings, no trees, only jetways and AI-aircraft. This never happens at Geneva, JFK and all other FSDT airports.
Please Umberto and all of the forum members, feedback about your experience with landing any PMDG aircraft at Zurich (positive or negative) is welcome!
Regards
Henk
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Something is definitly wrong with Zurich airport, I'm afraid.
There's nothing wrong with it. If there was, we would had the forum flooded by complaints. And since is STILL our best selling scenery to date, and considering we sell it in Trial version, if the scenery really had a problem, it would have been apparent from sales, and of course problems reports.
Anyway, it was the first airport developed by FSDT and (perhaps therefore) programmed differently from the next FSDT airports. Any chance for an update? I think we need it.
The only thing in which it differs from our other sceneries, is that is programmed using even more standard methods compared to the latest ones, which of course should be exactly the opposite and, instead, if anything, it should be even more reliable. The only "unusual" thing, is the runway that has a fully custom texture, but this has effect on AI only, which is cured by turning airplane shadows off, and it's not the only FSDT (or other developer's) scenery that requires this.
For instance, on approach at Zurich (framerates 30-40), the plane suddenly halts at approx. 6 NM for the touch-down and scenery around the airport is rebuild but no buildings, no trees, only jetways and AI-aircraft. This never happens at Geneva, JFK and all other FSDT airports.
It doesn't happen at Zurich either. Or, are you saying that this happens ONLY with a PMDG airplane ?
And, I think you might mix two separate issues here: the fact there's a pause when the airport loads, it's absolutely normal and to be expected. What is NOT normal is that, after the pause, buildings are not showing up.
Please Umberto and all of the forum members, feedback about your experience with landing any PMDG aircraft at Zurich (positive or negative) is welcome!
I'm sorry, but we fully test the scenery only with default airplanes. Which is the only way to ensure a proper testing without being disturbed by any other issues.
But, as I've said, considering the popularity of both Zurich and PMDG airplanes, we can safely assume the vast majority of users don't have any problems. Right now, we have just 2 reports here, which it's just nothing considering Zurich has been released in 2007.
An important question: do you run FSX in any of the XP compatibility modes ? Because this shouldn't be done: our software is fully compliant with Vista or Win7 and doesn't require the compatibility setting to be enabled. In fact, this has proved to create issues to Simconnect, which in turn affects our sceneries. But all of them, not just Zurich.
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Hello Umberto,
Thanks very much for the quick response. I really appreciate the way, you answer our questions and problems¨that fast. However, your answer does not solve this problem.
When I say that this problem only happens when approaching Zurich, then I mean that, under exactly identical conditions (same aircraft, same FSX settings), it does not happen with the other FSDT airports. I'm not really disturbed with the fact that my aircraft halts, while the scenery is rebuilding. But it only happens at Zurich approach, and that surprises me. However, if I should see buldings and trees after the rebuilding, I really should not worry. It only happens with PMDG aircraft (which were not on the market, when Zurich was issued). Still, I really don't understand that it only happens at Zurich.
I don't find it important if you tell me that there were hardly complaints about Zurich. Lot of things (developed add-ons) have changed since issuing Zurich.
That is why I am very interested in forum members having identical problems as I have. I'm also interested in forum members, who can land their PMDG aircraft at Zurich without problems. Really hope they will give it a try and report back. Perhaps this can bring a solution.
Thanks for feed-back.
Regards,
Henk
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However, your answer does not solve this problem.
Because, most likely, there's no problem to be solved. Not from our side, at least.
I mean that, under exactly identical conditions (same aircraft, same FSX settings), it does not happen with the other FSDT airports.
There's no difference whatsoever with the other FSDT airport. You said yourself that it happens only with PMDG airplanes so, it's clearly an issue with the PMDG airplane.
Fact that only happens at Zurich MIGHT depending on ground altitude for this place, or how is the surrounding terrain. MAYBE (it's a big MAYBE), the PMDG airplanes are doing unusual things with Simconnect to create the EGPWS, that might only create issues at places with some rough terrain nearby, that use Simconnect, and Zurich does it.
I'm not really disturbed with the fact that my aircraft halts, while the scenery is rebuilding. But it only happens at Zurich approach, and that surprises me.
No. The pause (JUST the pause) it's exactly the same as with any other FSDT airport. There were plenty of threads about this in all other sceneries folders, just have a look at all the Anti-popup discussions.
However, if I should see buldings and trees after the rebuilding, I really should not worry.
Exactly as I've said before, the pause when the airport loads IS normal and happens with every FSDT scenery.
What is not normal, is that you don't see buildings after the pause but, as you said yourself, it's happening only with the PMDG airplane.
It only happens with PMDG aircraft (which were not on the market, when Zurich was issued).
Exactly. I wonder why, when we release something after somebody else (like PHNL being released after Megascenery) that might have compatibility issue, people expect we fix it, because we went on the market after the other product. So, by the same reasoning, if only PMDG has a problem with Zurich, I think it's just fair to expect they would fix it, since they released it after our product.
With the additional "small" difference that, we DO have a Trial so, everybody can check if Zurich works with his own favorite product, BEFORE purchasing it. I don't really think you can ask for more than this.
Still, I really don't understand that it only happens at Zurich.
I already cited to possibile causes:
- Simconnect issues related to the EGPWS in that airplane that interacts in unusual way with the scenery.
- XP Compatibility mode enabled in Vista. There has been a couple of reports of this and, reverting to default mode (which is NO compatibility settings enabled, which is how FSX installs itself by default) fixed the problem.
Also, does the problem happens with EVERY PMDG airplane (which might lead to think the issue is in their module) or just the MD-11 ? Have you tested the 747 ?
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Umberto,
I changed the compability mode from FSX-exe fromWinXP sp3 into Windows Vista. No improvement however. I'm unable to localize something like Simconnect in my computer. Do I need that? FSUIPC4 is installed anyway. Could a missing Simconnect be the cause?
Regards,
Henk
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I changed the compability mode from FSX-exe fromWinXP sp3 into Windows Vista. No improvement however.
I haven't say you need to change the compatibility mode from XP to Vista. You need to turn OFF ANY compatibility mode. None of the options in the Compatibility tab should be checked, which is how FSX is set up by default.
I'm unable to localize something like Simconnect in my computer. Do I need that? FSUIPC4 is installed anyway. Could a missing Simconnect be the cause?
Simconnect libraries are inside the WinSxS folder. However, you surely have them because, if you didn't, *nothing* would work, you wouldn't see any menus under the Addons menu, and not just from FSDT.
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Umberto,
Since I do see these menus, I must have those Simconnect libraries. Disactivating the compability in FSX.exe did not bring the solution. I don't think we will come to a solution for this problem. I don't agree with you if you say that there are only 2 reports about my problem. There are many posts about disappeared buildings at Zurich, you know that too.
That's why I am very curious about experiences of other forum members, flying PMDG aircraft to Zurich. Perhaps this experiences could be posted in this thread. Thanks in advance.
Btw: No hard feelings Umberto. FSDT does a good job!!
Henk
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I don't agree with you if you say that there are only 2 reports about my problem. There are many posts about disappeared buildings at Zurich, you know that too.
Sorry, that's not the case: the other issues you are seeing in the other threads, are always related to either the Addon Manager or Couatl (or both) not running for any reason, and this is always happening in combination by the lack of either of their menus, or both, and doesn't depend on the airplane used.
Your problem is different: you see both menus, which shows the two programs works, you don't see buildings, but ONLY when flying with PMDG airplanes ( again, it's the MD11, or you tested the 747 as well ? ). Is this correct ?
If so, I can only confirm the only 2 reports of this specific issue, are those found in this thread.
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Hi Umberto,
It happens with the MD-11 and with the B747. It does not happen with Wilco planes. I understand when you say: so it is a PMDG issue. I was already in the PMDG forum to discuss the topic and they say: if all other (also FSDT) airports are fine, then it is a FSDT problem with Zurich. So both of you play the ball to each other and the buyer is the victim and stands aside. Anyway, if PMDG brings out the 737, I will check for sure if it works with Zurich, otherwise it is not bought by me.
There are lot of posts, about missing buildings and OOM's while approaching Zurich (eg Peterle's post, posted at Jan 25th 2010; please check it again and check your answer about FSX default traffic). These are people who fly to or from Zurich, so their bglmanx.dll and couatl work for them. Not right to say, there are only 2 reports. Urs Wildermuth wrote already about the MD11 at Zurich a while ago btw.
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It does not happen with Wilco planes. I understand when you say: so it is a PMDG issue. I was already in the PMDG forum to discuss the topic and they say: if all other (also FSDT) airports are fine, then it is a FSDT problem with Zurich.
Their explanation is wrong, for this reason:
Our sceneries don't use only the BGL file format, but we do a lot using Simconnect. Which means, with this reagards, our sceneries are just just "sceneries", but they might be considered just like any other addon that uses Simconnect.
So, just to give an example, if you had an issue with, let's say UT2 or FSUIPC, that didn't worked with the PMDG airplanes ONLY, would have you accepted an explanation like "all the other utilities are working", if the ONLY airplanes that had issues where the PMDG ones ? Of course not, it would be clearly something thay had to fix.
We had an issue with Audio Environment, and we fixed as soon as it was reported.
What is interesting is that Zurich, of all our airports, is the one that is made in more "standard" way, compared to the others. Since you said yourself other FSDT airports are not affected by PMDG airplanes, this shouldn't really happen. However, the buildings creation method, is the ONLY thing that is exactly the same across all our sceneries.
So both of you play the ball to each other and the buyer is the victim and stands aside. Anyway, if PMDG brings out the 737, I will check for sure if it works with Zurich, otherwise it is not bought by me.
There's a big difference here: we do offer Trial versions JUST to give users the chance to test what they are buying from us, using THEIR own preferred combination of other addons. They didn't.
There are lot of posts, about missing buildings and OOM's while approaching Zurich (eg Peterle's post, posted at Jan 25th 2010; please check it again and check your answer about FSX default traffic).
As I've said already, "missing buildings" are ALWAYS coming with "missing menus", and are ALWAYS fixed when the missing menu issue is solved, because they are caused by external factors that prevent our software to run in the first place, hence the missing menus.
THis doesn't have ANYTHING to do with YOUR problem, which is missing buildings, with both visible menus BUT ONLY WITH PMDG. It's entirerly different, and it HAS been reported by just a couple of people.
That message from Peterle didn't prove anything, other than he had an OOM message at Zurich, but nothing there indicates is caused by Zurich. As we said, many times already, if you are already short on memory while flying, loading ANY big airport might cause OOM, without this being the scenery's fault.
Not right to say, there are only 2 reports. Urs Wildermuth wrote already about the MD11 at Zurich a while ago btw.
I repeat and confirm that there are only 2 report. 3 if you add Urs ? But what does it change ? Since the issue is the PMDG airplanes, I would expect even more reports. Fact there are so few, indicates than ON TOP of being caused by PMDG airplane, it will probably require some other combination of installed addons, otherwise it would have been more common.
For example, this video shows an approach into FSX Zurich with the PMDG MD-11
Another one:
So, it's clear that FSDT Zurich + PMDG MD-11 usually work together, which just confirms what I was saying all alone: if they didn't, we would have had way more reports. It's probably Zurich+PMDG+"something else" that is causing your problem.
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Hello Umberto,
As I said in the thread about the bglmanx.ddl problems, this video tells me: It should go!! After making a fresh install of FSX (+sp1 and sp2), the only add-ons, I installed were: FSDT Zurich and PMDG MD-11,nothing else. Then I made the flight again from Frankfurt to Zurich and on approach no buildings were visible. So, I guess, all other add-ons do not cause the trouble. After that, I started my original FSX (with all add-ons installed), did put all setting-sliders to the left (scenery-density at sparse), and tried it again. Now, there were buildings at Zurich, but no jetways (I have AES installed) and no trees. As I don't think, it has something to do with my processor (I7-920, overclocked at 3.8GHz) and my graphics card (8800GTX, 768 MB), I still wonder, if this could have something to do with a memory problem (6GB RAM installed).
Do you have some information about the guy, who made the video? Perhaps, he could tell me something about his computer, FSX-settings, and add-ons.
Thanks in advance for an answer.
Regards, Henk
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Is still not clear from your message, if you are seeing or not buildings with the PMDG MD-11 when starting at Zurich, or the problem happens only with the PMDG MD-11, but only when approaching.
It's normal you don't see the jetways at the lowest complexity level. Have you tried OTHER complexity levels ? Also, DO NOT put "everything to the left", because you'll never understood what was the setting that caused the problem. Change them ONE BY ONE, and see if it makes any difference.
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It's only at approach. When starting at Zurich, everything is OK.
I did not set all sliders to the right. Ssenery-density as well as Autogen-density was set at sparse (as you mentioned in a previous post,and I did that as mentioned in my previous post).
Could you tell me where the YouTube video, approaching Zurich came from; I really would like to contact the person who made it.
Thanks Umberto
Henk
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When approaching FSDT Zurich airport, flying the PMDG MD-11, there are no buildings at the airport. All other FSDT airports don't show this strange behaviour. It only happens, flying the PMDG MD-11, with all other aircraft, buildings show up at Zurich.
Hello Henk
I have the same problem with my system. So far I didn't come around any solution... Re-installing doesn't work, with all other aircraft the scenery's fine...
Regards
Pascal
Pascal,
I think, I found a solution to the problem. I would like if you could try it out and would send back your results.
Go into the settings menu of FSX. In the scenery settings, leave all sliders, where they are. Only put the autogendensity slider all the way to the left (autogen=none). Then try out a flight from anywhere to Zurich again. Very much interested in your findings. Please let me know.
Regards, Henk
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Dear Umberto,
I have to support all the users complaining about ZRH! There are lot of posts, about missing buildings and OOM's while approaching Zurich (eg Peterle's post, posted at Jan 25th 2010; please check it again and check your answer about FSX default traffic). and though I think it is one of the nicests airports I have in my collection it is defintely the one which causes most headaches to everybody!
I understand that you want to protect your work and want to be paid for it, but it seems that your copy protection scheme is way to buggy? You will loose a lot of customers this way. There is no other FSX addon company with produces such an annoying installation procedures. Maybe you should definitely recosider?!
After installing and deinstalling this airport several times the last year (because of other addon's that seem to inflict with this airport) I got it finally running smoothly in the end..Uff!
Now I bought and installed a whole collection of saitek instrument panels. which after installing made my buildings disappear again??
After restarting and reinstalling FSDT ZRH airport the install engine seemed to identify a corrupted dll.xml and a corrupted exe.xml file during the installation procedure (the same thing happened when I tried to install PMDG 747) which it offered to repair with the addon manager..? Of course you have to install the addon manager twice before this takes effect! but now after the buildings are back in ZRH my instrument panels are not working anymore (most probably because those so called dll. files were not corrupted or because FSDT seems to give their file a higher priority ??
So I have no other choice than to deinstall ZRH for good as the time spend repairing this file extended my patience to a limit , and as I really prefer my SAitek instrument panels running smoothly on every other flight.
Going though so many complaints about the couatl install engine and missing buildings in ZRH I would consider your software needs a serious overhaul and an update that deserves its name!
You should understand my frustration as I have bought and downloaded ALL your airports so far and I'm delighted by their making,( though I will definitely not buy new ones as long as they come with the same installation procedure). I think your customers deserve a REAL support by direct contact with you as they have paid for their product and they deserve a decent support and not by support forums were strangers have to your job for which you were paid for!!
I do not expect any reply from you and your help with the "Saitek issue" as I did not see any constructive advices to other users in the past. The missing building issue is going on forever!!
Best
Henry
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You should understand my frustration as I have bought and downloaded ALL your airports so far and I'm delighted by their making,( though I will definitely not buy new ones as long as they come with the same installation procedure). I think your customers deserve a REAL support by direct contact with you as they have paid for their product and they deserve a decent support and not by support forums were strangers have to your job for which you were paid for!!
I do not expect any reply from you and your help with the "Saitek issue" as I did not see any constructive advices to other users in the past. The missing building issue is going on forever!!
No. I don't understand your "frustration", at all. This is your first post here, yet you were able to say we don't give any support.
That we give plenty of support, is clearly proven by a very simply indication: look at my post count! I find it really unappropriate and quite offensive, being accused (by someone that never posted here before) of not expecting any reply, after more than 3800 posts I did to SUPPORT USERS.
Now, let's try to finally give you some support, without forgetting that, we would have appreciated at least an introduction of your problem, as your first post here.
About XML file corruption.
Our installer doesn't do anything "strange".
BEFORE doing ANYTHING on your XML files, it calls the standard, official MS Internet Explorer validation routine because, there are lots of OTHER installers that simply corrupts it. Since trying to modify an already corrupted XML file would result messing it even worse, we have this measure in place so, before touching anything, the XML is checked (not by our installer, by IE itself) for syntax.
You said yourself that:
1) Before installing the Saitek instruments, Zurich was working fine
2) AFTER you installed the Saitek instruments, you had missing buildings.
3) As soon as you tried reinstalling Zurich, its installed said that the XML files were corrupted, and offered a chance to repair it, and this had Zurich working again.
Sorry, but if this is really what happened, it's quite clear that the XML WAS corrupted by the Saitek installation, and reinstalling the Addon Manager fixed it.
I repeat it again: the syntax check on the XML file is made BEFORE touching it! Only if an error is found, you are offered a chance to repair it. And only if NO ERROR is found, our lines are added.
So, it's quite clear that, the problem you had was caused by the Saitek installation. However, I have some Saitek instrument panels, and never noticed it, and of course nobody else reported so far.
Other issues
Please, don't confuse this, with all the other messages about "missing buildings", because otherwise you are then confusing the cause with the effect.
ANYTHING that will stop our Addon Manager+Couatl programs to run will cause buildings to disappear. This might be both due because of a problem with the XML file, but also because other reasons, and the most common one, is usually the antivirus.
Both reasons do not have anything to do with our software being supposedly "bugged":
- The XML issue is always caused by other installers, which was quite apparent from your description of it. Which is why we added a lot of checks in the installer, in order to clearly NOTIFY the user when his XML has a problem, BEFORE trying any modification to it.
- The Antivirus issues are always an antivirus fault, which mistakenly identifies our software being a possible threat which, opposite to what you said about "no other FSX addon company with produces such an annoying installation procedures", it's a problem that affects many others as well, most notably all products using Flight1's wrapper, which are also sometimes mistakenly taken as virus, which is why they also suggest not to use certain antivirus product that don't allow to exclude files from scanning, since they have exactly the same issue as we have with antivirus.
- There's no "OOM problem" with Zurich. Of course, OOM it's always possible with any combination of product, but that doesn't mean Zurich is causing them. If it was, we should have many hundreds of users complaining about it. Instead, we only had 2-3 people and, they were all in some way related to the PMDG MD-11, which is surely a large addon that takes lots of memory. My reply to the post from Peterle you cited, still stands. We never heard back from him but, in any case, he HAD a reply (which he also thanked for). So much for your supposed "lack of support".
I'll try to verify further the Saitek installers, to see if there might be anything that could create a problem with our software but, if the issue is really the XML corruption, this should be very easy to fix (by them, because they are corrupting it) or, if you don't want to wait, by you, by simply adding the Saitek lines to the XML file yourself, and never run their installer again, if it's really creating this problem.
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Hello Umberto,
First, I know that you really do your best in this forum. But up until now, you did not solve the problem of the not appearing buildings on approach at FSDT Zurich. Also the levelD B767 shows the same problem. I know the scenery is only tested with default FSX aircrafts, but how many people are using those nowadays?
All this Couatl and bglmanx.dll stuff is OK to me, and there you really help the people.
But, I still stand for my conclusion that the only airport, giving problems, and I installed a lot of add-on airports, FSDT airports included, is Zurich!
I really think, that you're not able to solve this problem and I would like it, if you would contact the real developers of this Zurich airport and see what cane done about it.
Kind regards,
Henk
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I'm sorry but, you are the only one reporting the problem of buildings disappearing only with two specific airplanes.
You said yourself that not many people use default airplanes today. Since this is undeniably true, if the scenery REALLY worked only with default airplanes, we would have had thousands of reports of problems with PMDG and/or Level-D.
Since you are the only one, it's clear the problem is not the scenery. I also pointed out on an Youtube video, that clearly shows Zurich works with the PMDG MD11.
Apart from another user that biggybacked the generic problem of missing buildings on this thread, that doesn't have anything to do with yours, you are still the only one reporting Zurich not working with PMDG or Level-D, but working with default airplanes (I assume this is your situation).
Besides, we are constantly updating our Addon Manager/Couatl programs and, thanks to the installers Live update feature, you can always get the current version, if you run any installer (either the scenery, or the stand-alone Addon Manager). Have you tried with an update version ? We put a new one almost weekly.
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Ümberto,
I'm very disappointed with your answer. I saw the video, about the landing at Zurich. I does not mean much to me, mainly because I don't know anything about this guy's settings. As I mentioned before, I'm also able to make a landing at zurich with the MD11, but I have to put many sliders to the left, which is not normal, if I look at my computer's specs.
Furthermore, you talk about thousands of buyers, who should have complained like me. That is not fair: I don't know how many Zurich buyers fly to Zurich everyday. For instance, I bought Honolulu (works great, with my settings), but I never fly in Hawaii, so waht's the use of complaining then?
I don't have any problems with bglmanx.dll and couatl.exe, everything is OK in my FSX menu-bar.
However, I will try out the new stand-alone manager (I guess, that is sufficient and I don't need to reinstall Zurich also?)
I will report back later.
Best regards,
Henk
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I have to put many sliders to the left, which is not normal, if I look at my computer's specs.
As I wrote in one of my previous posts, you shouldn't have done this, because if you put the scenery density sliders way too left, the buildings WILL disappear, and that's normal. You should set them at least to "Normal".
Besides, why you decided to put your sliders to the left ? It's not clear, if you are having just a disappearing buildings problem, or you are also having a frame rate problem. Which is also not normal, since Zurich is usually considered one of our lightest scenery to run.
Furthermore, you talk about thousands of buyers, who should have complained like me. That is not fair: I don't know how many Zurich buyers fly to Zurich everyday. For instance, I bought Honolulu (works great, with my settings), but I never fly in Hawaii, so waht's the use of complaining then?
Sorry, but pretending you are the only one using Zurich today, it's a little bit too much...Zurich is, as of today, our best selling scenery. Yes, it outsold even the mighty and famous JFK.
Which should tell something: don't forget we have a TRIAL version! If the scenery *really* had a problem like that, it wouldn't be so successfull, since users had a chance to try it beforehand.
I don't have any problems with bglmanx.dll and couatl.exe, everything is OK in my FSX menu-bar.
Of this, I was quite sure.
That's why I've said your problem is entirely unique, since everybody else that had a "disappearing buildings" problem, was always associated to something that prevented our modules to run (usually the antivirus, sometimes a problem in the xml files).
In any case, you are adding a new information: before it was only the PMDG MD11, now you said you are having the same problem with the LevelD767, but I assure you we HAVE tested it with this one. In any case, this only proves my point: if it was a problem of the MD11 only, we might have less chances of users reporting (although both Zurich and the MD11 are quite popular products and ARE often used together, considering the MD11 long history at this airport), but if there was a problem with the LD767 as well, I don't think it's possible nobody else reported it, for either plane.
As I've said, try the current Addon Manager, because we think to have found a bug, that only affected VERY SLOW systems, and if yours was in that situation, it *might* be it would fix your problem.
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Hi Umberto,
I have run the newest Stand-alone manager. No improvement.
When I start up FSX and select LSZH with any aircraft, I see the buildings, for instance the E-terminal. If I put the scenery-density slider all the way to the left, the buildings are still there (You were really wrong with your answer). In fact, it are the trees at the airport which only show up with the scenery-density slider at normal or higher. The autogen-density slider can be set all the way to the left: it does not do anything with the trees at the airport. In a previous post, I notified Peterle from the fact that when I fly the PMDG MD-11 to Zurich, with the autogen-density slider all the way to the left, I see the buildings, the scenery density-slider should be at least normal or higher to see the trees. However, if I fly to Zurich with the autogen-density slider at sparse or higher, I don't see the buildings anymore.
I stay with my conclusion, that there is definitely something wrong, and not with my computer, but with FSDT Zurich, and in my opinion, you should contact the developers of Zurich airport, to discuss this with you or with me.
Kind regards,
Henk
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When I start up FSX and select LSZH with any aircraft, I see the buildings, for instance the E-terminal.
Which means the scenery works.
If I put the scenery-density slider all the way to the left, the buildings are still there (You were really wrong with your answer).
The answer wasn't obviously "wrong", I just haven't mentioned that not *all* 3d objects of the scenery are affected by the scenery complexity slider. Most of them are, usually those that makes the most detail-intensive parts. But the basic structures of the main buildings only, are not affected by the complexity slider.
There are 101 objects (or objects groups, to be more precise) in Zurich which ARE affected by the Scenery complexity slider, and 18 objects which are NOT affected by the Scenery complexity slider.
In fact, it are the trees at the airport which only show up with the scenery-density slider at normal or higher.
No, it's not just the trees.
As I've said, everything in the scenery is affected by the complexity slider, *except* for the basic structures of the main buildings.
You might have the wrong impression that only trees are affected, because most of the objects that ARE affected, have a smaller visual range anyway, while the trees are visible from longer distance so, it's more apparent when they disappear.
In any case, none of this matters, since you should see some scenery at all complexity levels, but of course you'll lost most of the details at the lowest complex setting.
The autogen-density slider can be set all the way to the left: it does not do anything with the trees at the airport.
Which is normal, since they are standard objects, and not autogen trees.
In a previous post, I notified Peterle from the fact that when I fly the PMDG MD-11 to Zurich, with the autogen-density slider all the way to the left, I see the buildings, the scenery density-slider should be at least normal or higher to see the trees. However, if I fly to Zurich with the autogen-density slider at sparse or higher, I don't see the buildings anymore.
Does it happen with a default airplane too ? In any case, nothing in the Zurich code that made the buildings appear or disappear is related in any way to the *Autogen* Complexity slider.
I stay with my conclusion, that there is definitely something wrong, and not with my computer, but with FSDT Zurich, and
Sorry but, regardless how how much you stand your opinion, it doesn't change the fact that, you are the one and only one reporting it, and it can't be replicated by anyone else.
You are keep mentioning Peterle's message, but he had a VERY DIFFERENT issue, which was an OOM message coming from FSX itself which, apart for the fact that doesn't have anything to do with your issue, can't be caused by the TOTAL sum of memory used by all the addons installed so, it can't be obviously related to Zurich in particular since, if a system is already *close* to having exausted its memory, it's obvious that flying in a complex airport, any airport, can finally trigger an OOM, especially after a long flight, which means SOMETHING ELSE is "leaking", because the Zurich airport is not loaded until you are very close, meanign it can't create a memory leak *over time*.
We haven't tested it with the PMDG MD11, but we HAVE tested it with the Level-D 767 (which you said also have the problem) and there are no problems.
in my opinion, you should contact the developers of Zurich airport, to discuss this with you or with me.
There's no need to contact anybody else, and besides, I'm the one responsible with all the code that deals with objects appearing/disappearing, which you said yourself WORKS in all other FSDT sceneries, and that code it's JUST ONE. There's no "Zurich code" or "JFK code", for example. It's exactly the same routine for all sceneries.
So, if you say it works in other sceneries, it means the code it's working, otherwise it wouldn't work in any scenery. There's nothing else in Zurich code that controls the appearance of buildings.
This, coupled with the fact that nobody else has this problem, and Zurich is our most successfull scenery so far, it clearly demonstrate you have a specific problem on your system, not the scenery.
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Hello Umberto,
I bought my licence for the Zurich scenery today and I it works like a charm (with one little glitch, I´ll come back to that later...).
Inspired by what I read in this thread I fired up my PDMG MD-11 and flew into LSZH, once from Strabourg and once from Milan and I used runways 14 and 28 respectively for my approaches.
I encountered no problem whatsoever with respect to buildings or other elements of the scenery missing, but I was shortly frozen in mid-air about three times on each approach when getting closer, probably due to the scenery reloading (my frames were always above 18 per sec though).
So it seems to me that the problem reported by some here is not linked to the scenery but rather to something else.
As to the glitch I found: when trying to view the Key mapping from the addon menu, all I get is a black screen with a white frame for a few seconds, then that frame closes and the scenery comes back, but all buildings have disappeared as well as the meny item mentioning couatl. The last item for the settings is still there.
When I restart FSX, all is back to normal again.....
Any ideas what could cause this behavior?
Thank you, and congratulations to an excellent piece of work!
Cheers
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Scorpio47,
the issue with Zurich and PMDG has been reported only by a couple of users in the 3 years Zurich has been out so, it's clearly not a problem of the scenery, otherwise we would have lots of reports already, considering many people use the MD11 at Zurich (which makes sense, since it's quite common view there) so, the problem must be something else which is installed only on those few people, and your report just confirm it.
About your issue, I've already replied you with email so, we'll continue with email, since it doesn't make any sense to being able to post the same thing twice on the forum and by email.
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Hallo Uberto
First time for me to this forum.
I have made more than 20 times the flight with MD-11 EHAM-LSZH FSDT and no problems.
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I have made more than 20 times the flight with MD-11 EHAM-LSZH FSDT and no problems.
Thank your for your comment, I was fairly sure of this...
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hi i got zurich and have no problems with pmdg aircraft landing at the airport with the md 11 or the 747