FSDreamTeam forum
Developer's Backdoor => GSX Backdoor => Topic started by: glw03 on September 09, 2018, 05:47:09 pm
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Installed GSX2 yesterday but I cannot complete any flight using standard aircraft. The sim freezes up after about 20 minutes or so and I have to exit the application. Additional it seems to take longer than usual to load sceneries or aircraft. Did not have this problem previously. I got the message to check these files for more information, but I don't know what to look for;
C:\Users\Garry\AppData\Local\Temp\WER9DB9.tmp.appcompat.txt
C:\Users\Garry\AppData\Local\Temp\WERA430.tmp.WERInternalMetadata.xml
C:\Users\Garry\AppData\Local\Temp\WERB022.tmp.hdmp
C:\Users\Garry\AppData\Local\Temp\WERBE75.tmp.xml
This is my system;
Summary
Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 4460 @ 3.20GHz 37 °C
Haswell 22nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Dell Inc. 0KWVT8 (CPU 1) 28 °C
Graphics
HP W2072a (1600x900@60Hz)
1023MB NVIDIA GeForce GT 720 (NVIDIA) 39 °C
Storage
931GB ATA ST1000DM003-1ER1 SCSI Disk Device (SATA ) 31 °C
465GB TOSHIBA External USB 3.0 USB Device (USB (SATA) )
Optical Drives
HL-DT-ST DVD+-RW GHB0N SCSI CdRom Device
Audio
Realtek High Definition Audio
Operating System
Windows 7 Professional 64-bit SP1
Computer type: Desktop
Installation Date: 6/29/2015 3:03:10 PM
Serial Number: 32KD2-K9CTF-M3DJT-4J3WC-733WD
Windows Security Center
User Account Control (UAC) Disabled
Windows Update
AutoUpdate Download Automatically and Install at Set Scheduled time
Schedule Frequency Every Day
Schedule Time 3:00 AM
Windows Defender
Windows Defender Disabled
Firewall
Firewall Enabled
Display Name Norton Security
Antivirus
Norton Security
Antivirus Enabled
Virus Signature Database Up to date
Malwarebytes
Antivirus Enabled
Virus Signature Database Up to date
.NET Frameworks installed
v4.7 Full
v4.7 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 11.0.9600.19100
PowerShell
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Do you have some error in the Event viewer ?
The Application log should contains something related to the simulator ( which you called "the sim" or "the application", which doesn't help us in any way understanding which one of the 5 supported simulators you are using ), that's the only report that might be useful to see what crashed, and if it has any relationship with our software.
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Hope this helps
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-09-09T17:06:20.000000000Z" />
<EventRecordID>198995</EventRecordID>
<Channel>Application</Channel>
<Computer>Garry-PC</Computer>
<Security />
</System>
- <EventData>
<Data>fsx.exe</Data>
<Data>10.0.61472.0</Data>
<Data>475e17d3</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.24214</Data>
<Data>5b626f7c</Data>
<Data>c0000005</Data>
<Data>000375bb</Data>
<Data>24e8</Data>
<Data>01d448557cfd2c88</Data>
<Data>C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe</Data>
<Data>C:\Windows\SysWOW64\ntdll.dll</Data>
<Data>ab6fd28a-b452-11e8-964e-acd1b8cc8142</Data>
</EventData>
</Event>
Another
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-09-09T15:41:13.000000000Z" />
<EventRecordID>198987</EventRecordID>
<Channel>Application</Channel>
<Computer>Garry-PC</Computer>
<Security />
</System>
- <EventData>
<Data>fsx.exe</Data>
<Data>10.0.61472.0</Data>
<Data>1d3c</Data>
<Data>01d4484fd8a7d5c6</Data>
<Data>100</Data>
<Data>C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe</Data>
<Data />
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>
And this one
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-09-09T11:45:26.000000000Z" />
<EventRecordID>198970</EventRecordID>
<Channel>Application</Channel>
<Computer>Garry-PC</Computer>
<Security />
</System>
- <EventData>
<Data>SimObjectDisplayEngine.exe</Data>
<Data>1.6.3.0</Data>
<Data>5b0e6583</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>4b435553</Data>
<Data>1acc</Data>
<Data>01d4482cae1175f7</Data>
<Data>C:\Program Files (x86)\12bPilot\SODE\SimObjectDisplayEngine.exe</Data>
<Data>unknown</Data>
<Data>d7448037-b425-11e8-964e-acd1b8cc8142</Data>
</EventData>
</Event>
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So, it was SODE the crashed, not GSX. You say "after 20 minutes". What does it mean ? 20 minutes into a flight ? Or just 20 minutes on the airport ?
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I would takeoff from an airport and after approximately 20 minutes of flying FSX would just freeze up, you can still hear the engine sound and the screen looks like you are flying except the clock stops and I cannot use the mouse. Sometimes it would startup again if I just left it alone for awhile, maybe 3 or 4 minutes. Other times I have to open task manager and force a close.
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As the log shows, it was SODE which crashed. GSX doesn't do anything if you are flying.
Try the SODE Platform manager: there's an option to see the log, maybe you'll find something there that might explain the crash.
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I did a reinstall (repair) to the SODE but it did not have any impact. I downloaded updates from Windows, loaded FSX and ran the program without using Active Sky Next. The entire flight went well with no issues whatsoever. Next time I fly, I will load Active Sky Next and see if that makes a difference, but for now everything looks good including the GSX update!